CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Ace of Clubs
St Alphonsus Rd, Clapham
SW4 7AS
020 7720 2811, http://aceofclubs.org.uk
Monday-Friday: 9:30am-4:30pm;
Monday-Friday: 12pm-2:15pm
(Lunch - £1 contribution encouraged);
Monday-Thursday: 12pm-2:30pm
(Caseworkers: appointment only);
Monday, Wednesday, Friday: 9:15am-11:45am
(Showers: appointment only);
Monday-Friday: 12pm-2:30pm
(IT suite);
Monday & Thursday: 11:30am-2:30pm
(NHS Nurse: appointment only);
Wednesday: 11am-2:30pm
(NHS Dentist: appointment only);
Monday-Friday: 9:30am-4:30pm
(Laundry service - £2 per load);
Thursday: 9:30am-4:30pm
(Every second Thursday: Refugee/Asylum Seekers & Migrant support);
We provide safety, food, warmth, clothing, laundry, showers, housing support and someone to talk to.
CODES: B, BS, ET, MS, FF, FA, S, TS
Christians Against Poverty
59a Portobello Rd, Notting Hill
W11 2PN
0800 328 0006, https://capuk.org
CAP (Christians Against Poverty) is a free and professional service that seeks to help those who are in debt by providing free financial advice. CAP will help you develop a practical solution to your debts. The service is free and available to everybody.
CODES: FA
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
020 7388 5560, https://nhyouthcentre.org.uk
Monday: 2pm-3:30pm
(alcohol support);
Monday-Sunday: 10:30am-3:30pm
(showers, laundry, breakfast & lunch;10.30am-1pm advice);
Day centre
Monday, Wednesday, Friday: 10am-1pm;
Monday, Wednesday, Friday: 1:30pm-3pm;
Day centre for young people aged 18–24 needing help with homelessness.
Please bring your ID to your first visit, you will need to register at reception.
Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama.
CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS
Praxis
Praxis Community Projects, Pott Street, Bethnal Green
E2 0EF
020 7729 7985, https://www.praxis.org.uk
Wednesday: 2pm-5pm
(Immigration advice: call 020 7749 7605);
Thursday: 10am-1pm
(Immigration advice: call 020 7749 7605);
Wednesday: 9am-5pm
(Drop-in: second Wed of the month);
Praxis provides expert support to migrants and refugees in the UK. Its mission is to deliver direct services, i.e. legal advice and holistic welfare support; work together with other services in the UK to support service users; campaign for systemic change. You can visit the drop-in clinic at the above address for free immigration advice. To visit you must be experiencing homelessness or on a very low income living in Tower Hamlets or Hackney (or you have no fixed address). Drop-in clinics run on the second Wednesday of the month.
CODES: LA, FA
Queer Homelessness Recovery Group
The LGBTIQ+ Centre, 52 Lant Street
SE1 1RB
Wednesday: 1:30pm-4pm;
Get help and advice with practical and peer support following a period of homelessness. Support with bills, house search and settling into a new environment.
CODES: AH, FA
Refuge Action
0207 952 1599 / 0759 518 9995, https://www.refugee-action.org.uk
Refugee Action provides information and advice on the asylum process, claiming asylum, getting support while claiming asylum and homelessness support. Its Asylum Crisis service supports asylum seekers in London needing accommodation or support.
CODES: FA, LA, TS
Restart Lives
St Columba’s Church, Pont Street
SW1X 0BD
RESTART Lives, a London-based charity, supports homeless individuals though tailored casework, group programmes and meal services, helping people secure housing, find employment and improve mental and physical wellbeing.
Mon – Thu: individual casework organised by appointment. This sometimes involves attending jobcentres and health appointmets.
Fri: 6:30 – 8:30pm: drop-in centre. Hot meal service, case work and digital inclusion support (e.g. charging phones, using WiFi and occasional resource handouts).
CODES: AD, AH, BE, FA, FF, IT
Solace
0808 802 5565, https://www.solacewomensaid.org
Monday-Friday: 10am-4pm;
Tuesday: 6pm-8pm;
Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.
CODES: AH, CA, C, FA, LA, MS, TS
The Greenhouse GP Practice
19 Tudor Road, Hackney
E9 7SN
020 8510 4490, https://greenhousegppractice.nhs.uk
Monday-Friday: 8am-6:30pm
(appointment only);
Monday-Friday: 9am-4:30pm
(housing advice);
Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling.
CODES: A, DW, NE, LA, SF, FA, S, TS
The Manna Centre
12 Melior Street
SE1 3QP
0207 357 9363, https://www.mannasociety.org.uk
Monday-Sunday: 8:30am-1:30pm
(Open for breakfast, lucnch & showers);
Monday-Friday: 8:30am-1:30pm
(Housing & welfare advice, mobile phone charging);
Monday, Wednesday, Friday: 9am-12pm
(Nurse);
Monday: 10am-10:45am
(clothing store by ticket only);
Monday-Thursday: 10am-10:45am
(computers);
Tuesday: 10am-11:30am
(mental health);
Tuesday: 10am-1pm
(chiropodist, every second week);
Monday: 10am-1pm
(accommodation advice at 020 7403 1931 (option 1));
Please note this service is only available on a Monday and for those looking for accommodation only.
CODES: MH, BS, FF, MS, TS, SF, FA, L, IT
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
020 7592 1850, http://passage.org.uk
Monday-Friday: 9am-3:30pm
(closed 12noon – 1pm for lunch);
The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups.
CODES: MH, AH, IT, MS, BS, FA, FF, L
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
0300 011 1400, https://whitechapel.org.uk
Monday-Sunday: 6am-11am
(drop-in);
Monday-Sunday: 8am-10am
(free breakfast);
Monday-Friday: 6am-10am
(women's showers);
Monday-Friday: 7am-10am
(men's showers & clothing);
Monday-Friday: 7am-10am
(men's showers & clothing);
Monday-Friday: 8am-3pm
(advice centre & computing);
Day centre with various services.
CODES: AH, FA, FF
Working Chance
Monday-Friday: 9am-6pm;
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. Help with CV writing, interviews and disclosing convictions.
CODES: AD, C, ET, TS, FA
Zacchaeus 2000 Trust (Z2K)
Fourth Floor, 80 Petty France
SW1H 9EX
0207 259 0801, https://www.z2k.org
Monday-Friday: 10am-4pm
(advice, by appointment);
We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.
CODES: TS, LA, FA, BA
Legal Aid Agency
0345 345 4345, https://www.gov.uk/check-legal-aid
Provides civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.
CODES: FA, LA
Positive Action In Housing
98 West George Street, Glasgow
G2 1PJ
0141 353 2220, http://www.paih.org
Monday-Thursday: 9:30am-4pm;
Monday & Tuesday: 10:30am-1pm
(Housing Advice drop-in);
Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at:
https://paih.knack.com/room-for-refugees#self-referral
CODES: FF, CA, LA, TS, S, FA
Scottish Refugee Council
0808 196 7274, https://scottishrefugeecouncil.org.uk
Monday-Friday: 9am-5pm
(Helpline);
Advice and support for refugees and asylum seekers. Can signpost you to charities all over Scotland.
CODES: AD, ET, TS, FA, S
The Welcoming
20 Westfield Avenue, Edinburgh
EH11 2TT
0131 346 8577, https://www.thewelcoming.org/
Wednesday: 1:30pm-4pm
(Holistic Advice Drop-in);
Friday: 10am-4pm
(Refugee appointments every second Friday - call or email to book);
We welcome New Scots to Edinburgh, build community and learn together. We support New Scots to learn English, find jobs and access local services; offer opportunities for friendship, sustainable living, creativity, health and wellbeing; connect locals and New Scots through social and cultural exchange; and collaborate with others to influence positive change.
CODES: AD, ET, LA, MH, FA
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484