CODES: mh: Mental health ah: Accommodation/housing ad: Advocacy a: Alcohol workers ac: Art classes b: Barber cc: Creative classes bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Free food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free ba: Benefits/welfare advice fa: Financial advice s: Signposting to other services

Ace of Clubs

St Alphonsus Rd, Clapham SW4 7AS
020 7720 2811, http://aceofclubs.org.uk
Monday-Friday: 9:30am-4:30pm; Monday-Friday: 12pm-2:15pm (Lunch - £1 contribution encouraged); Monday-Thursday: 12pm-2:30pm (Caseworkers: appointment only); Monday, Wednesday, Friday: 9:15am-11:45am (Showers: appointment only); Monday-Friday: 12pm-2:30pm (IT suite); Monday & Thursday: 11:30am-2:30pm (NHS Nurse: appointment only); Wednesday: 11am-2:30pm (NHS Dentist: appointment only); Monday-Friday: 9:30am-4:30pm (Laundry service - £2 per load); Thursday: 9:30am-4:30pm (Every second Thursday: Refugee/Asylum Seekers & Migrant support); We provide safety, food, warmth, clothing, laundry, showers, housing support and someone to talk to. CODES: B, BS, ET, MS, FF, FA, S, TS

Crisis Skylight (Brent)

1-2 Bank Buildings, High Street, Harlesden NW10 4LT
0208 965 2561, https://www.crisis.org.uk
Monday-Friday: 10am-1pm (drop-in); Monday-Friday: 10am-4pm (phone line open); The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good. We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs. Crisis is not an emergency service and we do not have direct access to accommodation. CODES: BS, CA, FF, MS, S, TS

RHEST (Regional Homeless Engagement with Substance Treatment)

020 3745 0363, https://phoenix-futures.org.uk
This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz CODES: A, S, MS, OW

The Greenhouse GP Practice

19 Tudor Road, Hackney E9 7SN
020 8510 4490, https://greenhousegppractice.nhs.uk
Monday-Friday: 8am-6:30pm (appointment only); Monday-Friday: 9am-4:30pm (housing advice); Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling. CODES: A, DW, NE, LA, SF, FA, S, TS

Combat Stress

0800 138 1619, https://combatstress.org.uk
Monday-Sunday: 12am-12am (24hr, 365 days helpline); Confidential advice and support to veterans and their families. 07537 173 683 (textline) CODES: MH, C, S

Each

0808 1000 143, https://tinyurl.com/5bv82mc4
Monday-Friday: 9am-4:30pm (helpline); Helpline and support for young people affected by homophobic bullying. If you have been a target of this bullying you can call our helpline, or email: info@each.education CODES: C, LA, ET, S

Equality Network

0131 467 6039, http://www.equality-network.org
A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-to-1 support and produce guidance. CODES: C, S

Frank

0300 123 6600, https://www.talktofrank.com
Monday-Sunday: 12am-12am open 24/7; Monday-Sunday: 2pm-6pm (Live online chat); Honest drug advice for young people. Find local drug treatment centres. Textline: 82111 CODES: DW, S

Galop

0800 999 5428, http://www.galop.org.uk
Monday & Tuesday: 9:15am-8pm; Wednesday-Friday: 9:15am-4:30pm; Monday-Friday: 1pm-2pm (helpline closed for lunch); The LGBT+ anti-violence charity. Offers support for LGBTQ+ people experiencing hate crime, sexual violence or transphobia. Online Galop chatbot available on website 24/7. CODES: LA, C, MS, AD, TS, S

Refuge

0808 2000 247, https://www.nationaldahelpline.org.uk
The freephone, 24-hour National Domestic Abuse helpline for women and children in England. CODES: C, S

Central & West Integration Network (CWIN)

Garnethill Multicultural Centre, 21 Rose Street, Glasgow G3 6RE
0141 573 0978, https://www.cwin.org.uk
Monday, Tuesday, Thursday, Friday: 10am-4pm; Monday: 1pm-4pm (Drop-in); Monday, Thursday, Friday: 1:30pm-2:30pm (Food Hub); Friday: 12pm-1:30pm (Community Meal); Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in. CODES: AD, ET, FF, S, CC

Govan Community Project

31 Garmouth Street, Glasgow G51 3PR
0800 310 0054, https://govancommunityproject.org.uk
Monday-Thursday: 10am-1pm; Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details. CODES: AD, ET, FF, LA, S

LGBT Youth Scotland

Monday, Wednesday, Thursday: 4pm-8pm Live chat available online; We are Scotland’s national charity for LGBTQ+ young people, aged 13-25. We support young people in all aspects of their lives through the provision of amazing youth work. Visit website to find a local group. CODES: C, S

Positive Action In Housing

98 West George Street, Glasgow G2 1PJ
0141 353 2220, http://www.paih.org
Monday-Thursday: 9:30am-4pm; Monday & Tuesday: 10:30am-1pm (Housing Advice drop-in); Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: https://paih.knack.com/room-for-refugees#self-referral CODES: FF, CA, LA, TS, S, FA

Scottish Refugee Council

0808 196 7274, https://scottishrefugeecouncil.org.uk
Monday-Friday: 9am-5pm (Helpline); Advice and support for refugees and asylum seekers. Can signpost you to charities all over Scotland. CODES: AD, ET, TS, FA, S

Stonewall Scotland

Help, information and support for LGBT communities and their allies. At Stonewall, we stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be ourselves and can live our lives to the full. CODES: C, LA, S

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484