Accumulate

Accumulate uses creativity to improve the wellbeing of young people who are affected by homelessness. We work with hostels and housing organisations to deliver learning experiences and showcasing opportunities in art, photography, creative writing, audio-visual production, fashion and other creative disciplines. CODES: AC, MD, CC

AKT

akt exists to give 16–25-year-olds who are LGBTIQA+ and at risk of, or experiencing homelessness or a hostile living environment, the support they need to thrive. akt can support your housing, mental health, finance and health needs. Visit the website to make a referral. CODES: MH, SH, AH, MS

Albert Kennedy Trust (London)

Monday-Friday: 10am-4:30pm; Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. CODES: AH, AD, CC, DA, ET, TS

Antidote Services (London Friend)

Was an LGBT+ drop in pre-Covid-19. Drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community. Antidote hosts Drop-in clinics in-person on Monday 11am to 1pm and online Thursday 6pm to 8pm. For support email counselling@londonfriend.org.uk; antidote@londonfriend.org.uk Also drug and alcohol services targeted at the lesbian, gay, bisexual and transgender (LGBT) community. See website for latest contact information. CODES: A, C, DW, SH

Cafe Queero

Tuesday: 10am-2pm; Pop into the LGBTIQ+ Centre for its weekly drop-in service. Free breakfast, showers, housing advice, Wi-Fi, clothing, toiletries, LGBTIQ+ library and a quiet sensory space available. CODES: BS, FF, IT, LF, TS

GUYS@Mary's

Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form. CODES: AD, MS, OW, SH

Hackney Recovery Service

Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street); Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669. CODES: ET, CA, AH, CC, C, DW, NE

Lifeline Basis Substance Misuse Service

Monday-Friday: 9am-4:30pm (later by appointment); A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment. CODES: A, AC, DW, OL, OW, SF, LF, ET

Positive East

Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, CC, CA, C, IT, MS, OW, SH

Queen Mary Legal Advice Centre

Monday-Friday: 9am-5pm (remote appointments); By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community. Please leave a brief message for a reply within 3 days. Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19. CODES: LA

Queer Homelessness Recovery Group

Wednesday: 1:30pm-4pm; Get help and advice with practical and peer support following a period of homelessness. Support with bills, house search and settling into a new environment. CODES: AH, FA

Soho NHS Walk-In Centre

Monday-Friday: 8am-8pm; Saturday & Sunday: 10am-8pm (and Bank Holidays - closed on Christmas Day); Previously a walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests. Closed since Covid-19 pandemic. Visit 111 online for any health concerns. CODES: MS, SH

Spectra CIC

Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated. CODES: MH, C, ET, OL, OW, SH

Stonewall Housing

Monday-Friday: 10am-1pm (advice line 020 7359 5767); Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing. CODES: AH, AD, LA

The Outside Project & Star Refuge

Monday-Friday: 10am-1pm; The Outside Project runs the LGBTIQ+ Centre, an inclusive and supportive space operating seven days a week. See LGBTIQ+ centre timetable here: lgbtiqoutside.org/centre Referral form: www.stonewallhousing.org/services/referral-form CODES: AH

Each

Monday-Friday: 9am-4:30pm (helpline); Helpline and support for young people affected by homophobic bullying. If you have been a target of this bullying you can call our helpline, or email: info@each.education CODES: C, LA, ET, S

Equality Network

A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-to-1 support and produce guidance. CODES: C, S

Galop

Monday & Tuesday: 9:15am-8pm; Wednesday-Friday: 9:15am-4:30pm; Monday-Friday: 1pm-2pm (helpline closed for lunch); The LGBT+ anti-violence charity. Offers support for LGBTQ+ people experiencing hate crime, sexual violence or transphobia. Online Galop chatbot available on website 24/7. CODES: LA, C, MS, AD, TS, S

National LGBT+ Domestic Abuse Helpline

Monday & Thursday: 10am-8pm; Tuesday & Wednesday: 10am-5pm; Friday: 1pm-5pm; Tuesday: 1pm-5pm (trans specific service); For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system. CODES: AD, LA

Prisoners' Advice Service (PAS)

Monday-Friday: 9:30am-5:30pm ; Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm); Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions. CODES: AD, LA

Switchboard LGBT

Monday-Sunday: 10am-10pm (Helpline); For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@switchboard.lgbt or message via the website. Bereavement help also. CODES: LA, MH, C, OL

Edinburgh Rape Crisis Centre

Monday-Sunday: 5pm-12am (helpline); Free and confidential emotional and practical support and information to women, all members of the transgender community. Young people aged 12–18 who live in Edinburgh and the Lothians and have experienced sexual violence can get help via the STAR project on star@ercc.scot. Textline: 07537 410 027 CODES: AD, C

LGBT Helpline Scotland

Tuesday-Thursday: 12pm-9pm; Sunday: 1pm-6pm; Working to improve the health, wellbeing and equality of lesbian, gay, bisexual, transgender (LGBT) people in Scotland. CODES: C, MH, OL

LGBT Youth Scotland

Monday, Wednesday, Thursday: 4pm-8pm Live chat available online; We are Scotland’s national charity for LGBTQ+ young people, aged 13-25. We support young people in all aspects of their lives through the provision of amazing youth work. Visit website to find a local group. CODES: C, S

Rape Crisis Scotland

Monday-Sunday: 6pm-12am; Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English. CODES: C, OL, SH

Shakti Women's Aid

Monday, Wednesday, Thursday, Friday: 9:30am-4pm; Tuesday: 1pm-4pm; Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse. 24hr Domestic Abuse helpline: 0800 027 1234 CODES: AD, OL, SF, AH, LA, TS

Stonewall Scotland

Help, information and support for LGBT communities and their allies. At Stonewall, we stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be ourselves and can live our lives to the full. CODES: C, LA, S