CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
020 8694 5797, https://999club.org
Monday-Friday: 9am-3pm
Day Centre drop-in;
If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary.
CODES: AH, CC, BS, CA, ET, IT, L, TS, LA
Acton Homeless Concern
Emmaus House, 1 Berrymead Gardens
W3 8AA
020 8992 5768, http://bit.ly/1rY49Ay
Monday: 7am-2:30pm;
Tuesday-Friday: 8am-2:30pm;
ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available.
Everyone is welcome - call for more information about specific services.
CODES: AH, B, CL, C, DT, MS, FF, BS, AD, TS, MH
Al-Hasaniya Moroccan Women's Centre
Bays 4 and 5, Trellick Tower, Golborne Road
W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS
Monday-Friday: 9:30am-5pm;
Friday: 10am-12pm
(drop-in);
Sunday: 12pm-4pm
1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+);
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.
CODES: MH, AH, AD, CC, CA, ET, MS
Albert Kennedy Trust (London)
Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens
EC1N 7RJ
020 7831 6562, https://bit.ly/2Re6hXZ
Monday-Friday: 10am-4:30pm;
Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.
CODES: AH, AD, CC, DA, ET, TS
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
0800 160 1650, https://www.depaul.org.uk
This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting.
CODES: MH, CA, C, ET, TS
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
0208 889 1119, https://bit.ly/2Oet7xF
Monday-Friday: 9am-5pm;
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
CODES: AH, CC, DA, TS, SF
Bench Outreach
14 New King Street, Deptford
SE8 3HS
020 8694 7740, http://bit.ly/2DRyNsT
Thursday: 1pm-4pm
(SHE);
SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.
CODES: AH, CC, FF, LF, OL, TS
C4WS Homeless Project Night Shelter
Various churches in Camden
020 7278 6267, https://bit.ly/2jZ6IGo
06 November to 02 April
Monday-Sunday: 7:30pm-8:45am;
Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.
CODES: AH, CC, CA, ET, FF, OL, LF
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS
CARIS Islington Churches Cold Weather Shelter
The Annexe, St Mellitus Church, Tollington Park
N4 3AG
020 7281 5200, http://bit.ly/1L1wPnp
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.
CODES: AD, BS, BE, CL, FF, IT, L, OL
Centrepoint
Central House, 25 Camperdown Street
E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England.
We are open Monday to Friday 9am – 5pm
Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps.
CODES: AH, AD, A, C
Crisis at Christmas
Various addresses
24 December to 28 December
Monday-Sunday: 10am-5pm
(All day centres open);
Paddington Day Centre:
City of Westminster College, Paddington Green, W2 1NB
Pimlico Day Centre:
Pimlico Academy, 36 Lupus Street, SW1V 3AT
Stratford Day Centre:
School 21, Pitchford Street, Stratford, E15 4RZ
From Wednesday 24 December – Sunday 28 December 2025, Crisis is running its annual Crisis at Christmas day centres. Each centre provides: Hot meals and snacks; shower facilities; toiletries; advice, information and support; free international phone calls; healthcare, podiatry and opticians; a salon service offering haircuts, hair styling, beard trims and nail care; computer access, printing and support to get online; creative sessions.
CODES: BS, DT, FF, IT, B, CC
Crisis Skylight (Croydon)
12 Surrey Street
CR0 1RG
0203 848 1700, https://www.crisis.org.uk
Monday, Tuesday, Thursday, Friday: 10am-4pm;
Wednesday: 10am-2pm;
We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: TS, CA, ET, MH, MS
Crisis Skylight (London)
50 - 52 Commercial Street
E1 6LT
0300 636 1967, https://www.crisis.org.uk
Monday-Friday: 9:30am-4:30pm;
We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: MH, ET, SF, MS, CA, TS
Depaul
London
0207 939 1220, http://bit.ly/2V8j1Wv
Monday-Sunday: 9am-5pm;
Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Call 0207 278 4224 for mental health support and housing advice.
Free counselling service for young people aged 11 to 25.
CODES: AH, AD, MH, DA
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am;
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm;
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
CODES: MH, AD, CC, ET, MS
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
07429031389, http://bit.ly/1UiAjYA
Tuesday: 10:30am-1:30pm;
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
CODES: AH, AD, CC, FF, LA, SF
GrowTH (Tower Hamlets)
302 The Highway, Shadwell
E1W 3DH
SHELTER RUNS FROM
01 October to 30 April
Monday-Friday: 9am-5pm;
GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation.
Referrals made by agencies in Tower Hamlets (http://thisisgrowth.org/referrals/) Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead
Low support, 15 bed spaces, 28 nights max, men and women.
(Details: http://thisisgrowth.org/referral-agencies/)
CODES: AH, AD
Health E1
9-11 Brick Lane, Aldgate East
E1 6PU
020 7247 0090, http://bit.ly/1rEyV67
Monday-Friday: 9am-5pm
(clinics start at 9am and 2pm);
Monday, Thursday, Friday: 2pm-3:30pm
(drop-in mental health clinic);
Monday-Friday: 2pm-3:30pm
(substance misuse drop-in);
Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.
CODES: MH, CC, DW, MS, NE, SH
JCT
83 Margaret street (Marylebone Passage)
W1W 8TB
07719828267
Monday-Friday: 8am-1pm
Services: Showers (Booked in advance) also emergency showers.
Takeaway Food:;
JCT - Joining Communities Together
To book an appointment, contact us on: 07719828267
JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home.
Casework support around housing, benefits, immigration, Health & Wellbeing
Ladies group, sit in breakfast, (To be booked in advance).
Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.
CODES: BS, CC, AH, MS, MH, FF, LA, TS
Marylebone Centre (Church Army)
1-5 Cosway St
NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm
(rough sleepers' drop-in);
Monday: 10:30am-11:30am
(drama);
Monday: 1:30pm-3:30pm
(M’lebone Proj newsletter);
Tuesday: 10am-12pm
(open access; clothing for rough sleepers only);
Tuesday & Friday: 1:30pm-3:30pm
(healthy eating; kitchen skills);
Wednesday: 8am-9am
(running club);
Wednesday: 9am-12pm
(Women into Work 1:1; advice);
Wednesday: 1:30pm-3:30pm
(Women into Work group);
Thursday: 9am-3pm
(life coaching 1:1);
Thursday & Friday: 1:30pm-3:30pm
(Westminster Adul Education Service – IT, reading, writing);
Friday: 10am-12pm
(ESOL for beginners) ;
Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
020 7835 1389, https://www.refettoriofelix.com
Monday-Friday: 12pm-2pm
(lunch service);
Tuesday-Friday: 12pm-3pm
(Glass Door caseworker – first come, first served);
Monday: 11am-2pm
(Age UK adviser);
Tuesday: 12pm-2pm
(Age UK Lunch Club – reserved seats at regular lunch service);
Wednesday: 12pm-2pm
(NHS nurse);
Tuesday: 12pm-3pm
(RBKC Council drop-in);
Dental health adviser once a month
Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.
CODES: FF, MH, C, IT, MS, TS
Robes Project (Southwark & Lambeth)
020 7407 5623, http://bit.ly/whiGy
Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am
(closed during Crisis, 23–30 Dec);
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
CODES: AH, AD, CC, BS, BE, FF
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS
Stonewall Housing
8 Coppergate House, 10 White’s Row
E1 7NF
020 7359 5767 (advice), http://bit.ly/1B8L98a
Monday-Friday: 10am-1pm
(advice line 020 7359 5767);
Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages.
Since Covid-19 advice line Mon-Fri 10am-1pm:
Option 1 advice.
Option 2 advocacy.
Option 3 supported housing.
CODES: AH, AD, LA
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://www.connection-at-stmartins.org.uk
Monday, Tuesday, Thursday, Friday: 9am-1:30pm
(drop-in);
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm
(appointment only);
Wednesday: 9am-12:15pm
(women only);
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF
The Manna Centre
12 Melior Street
SE1 3QP
0207 357 9363, https://www.mannasociety.org.uk
Monday-Sunday: 8:30am-1:30pm
(Open for breakfast, lucnch & showers);
Monday-Friday: 8:30am-1:30pm
(Housing & welfare advice, mobile phone charging);
Monday, Wednesday, Friday: 9am-12pm
(Nurse);
Monday: 10am-10:45am
(clothing store by ticket only);
Monday-Thursday: 10am-10:45am
(computers);
Tuesday: 10am-11:30am
(mental health);
Tuesday: 10am-1pm
(chiropodist, every second week);
Monday: 10am-1pm
(accommodation advice at 020 7403 1931 (option 1));
Please note this service is only available on a Monday and for those looking for accommodation only.
CODES: MH, BS, FF, MS, TS, SF, FA, L, IT
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm;
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
CODES: AH, AD, CC, CA, DA, ET, TS
YMCA Walthamstow
642 Forest Road
E17 3EF
020 8509 4600, https://bit.ly/2ODKp7R
Monday-Sunday: 9am-9am
(reception service);
Monday-Sunday: 8:30am-8pm
(support service);
Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).
Zacchaeus 2000 Trust (Z2K)
Fourth Floor, 80 Petty France
SW1H 9EX
0207 259 0801, https://www.z2k.org
Monday-Friday: 10am-4pm
(advice, by appointment);
We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.
CODES: TS, LA, FA, BA
Foyer Federation
020 7430 2212, http://bit.ly/1AtOaxA
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
CODES: AH, AD, CA, C, ET, EO
Rethink
0300 5000 927, http://bit.ly/12LMox
Monday-Friday-Friday: 9:30am-4pm
(helpline);
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
CODES: MH, AH, AD, C, ET
Shelter Housing Advice Helpline
0808 800 4444, http://bit.ly/1wQ5tvA
Monday-Friday: 8am-8pm;
Saturday & Sunday: 9am-5pm;
Free helpline staffed by trained housing advisers will try to connect you with a relevant service.
Website offers an online chat, advice line and directory. Advice on homelessness, eviction, benefits, repossession and council housing.
CODES: TS
YMCA
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
CODES: AH, AD, CC, CA, ET, MS, MH, C, A, DW
Blue Triangle
3rd Floor, 100 Berkeley Street, Glasgow
G3 7HU
0141 221 8365, https://bluetriangle.org.uk
We provide safe and secure mainly hostel type accommodation for vulnerable people who are homeless, at risk of homelessness. Accommodation and support for homeless men and women aged 18-40. Phone or email for information.
CODES: AH, AD
Castlecliff (City of Edinburgh Council)
25 Johnston Terrace, Edinburgh
EH1 2NH
0131 225 1643
Emergency direct-access hostel for single people or couples, who are homeless and over 16. Referral only via City of Edinburgh Council:
0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, BS
City of Edinburgh Council (Housing Options Team)
1 Cockburn St, Edinburgh
EH1 1BJ
0131 529 7342, 0131 529 7368, http://bit.ly/2YZTLzJ
Monday, Wednesday, Thursday: 8:30am-5pm;
Tuesday: 10am-5pm;
Friday: 8:30am-3:30pm;
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
CODES: AH
Crisis Skylight (Edinburgh)
Cranston House, 271 Canongate, Edinburgh
EH8 8BQ
0131 209 7700, https://www.crisis.org.uk
Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm;
Tuesday: 12:30pm-3:30pm;
We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: ET, IT, LF, TS, MH, MS, CA
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://tinyurl.com/4hm8d8me
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF, ET
Dunedin Harbour
4 Parliament St, Leith, Edinburgh
EH6 6EB
0131 624 5800, https://tinyurl.com/vvx5fxtp
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted.
Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
0131 229 1797, https://bit.ly/2UvUd5Z
Monday, Wednesday: 6pm-10pm
(13–21 year olds);
Friday: 6pm-9pm
(under 18s);
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in).
Crime victims - emotional support
C-Cards available for free condoms.
Call or email contact@6vt.info
CODES: MH, AH, A, C, DA, DW, ET, MS
Edinburgh Support Hub (Streetwork at Simon Community Scotland)
22 Holyrood Road, Edinburgh
EH8 8AF
0808 178 2323, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm;
Wednesday: 10am-5pm;
'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.
CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A
Fresh Start
22-24 Ferry Road Drive, Edinburgh
EH4 4BR
0131 476 7741, http://bit.ly/2bmxRSK
Monday-Thursday: 9am-4am;
Friday: 9am-12pm;
Helps people who have been homeless get established in their new home with practical and social support. Each year Fresh Start helps thousands of new tenants. Please phone for opening hours.
CODES: AD, LF, TS
Glasgow Access Hub (Simon Community Scotland)
74-80 Brown Street, Glasgow
G2 8PD
0141 552 4164, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm
drop-in;
Wednesday: 10am-5pm
drop-in;
'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more.
Helpline: 0800 027 7466 (open 24/7)
CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, https://www.glasgowcitymission.com
Monday-Friday: 10am-8pm
Drop-in;
Monday-Friday: 1pm-2pm
Lunch;
Monday-Friday: 6:30pm-8pm
Dinner;
Monday & Wednesday: 2pm-4pm
Various project workers;
We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.
CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC
Glasgow Gen R 8 Housing Service
Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow
G34 9HJ
0141 771 6161, https://bit.ly/3r60Aht
Monday-Friday: 9am-5pm;
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
CODES: AH, AD, CC, CA, DA, TS, SF
LHM360 (Lodging House Mission)
35 East Campbell St, Glasgow
G1 5DT
0141 552 0285, https://www.lhm360.org
Monday-Friday: 8:30am-10am
(Free breakfast);
Monday-Thursday: 12pm-2pm
(Free lunch, starts 1:30pm on Fridays);
Monday-Friday: 8:30am-3pm
Drop-in;
Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.
CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, IT, LS, SH, TS, LF
Rock Trust (West Lothian)
20 Grampian Court, Beveridge Square, Livingston
EH54 6QF
01506 591 860, http://bit.ly/1DEgD4k
Monday-Friday: 9am-5pm
(hotline);
Supported accommodation service by referral only. No drop-in service but call for information.
CODES: AH, ET, SF, TS
Rock Trust Youth Housing
55 Albany St, Edinburgh
EH1 3QY
0345 222 1425, https://tinyurl.com/2kzjbww8
Monday-Thursday: 9am-5pm;
Friday: 9am-4pm;
Wednesday: 9:30am-12:30pm
Drop-in;
Friday: 9:30am-11am
Drop-in;
Monday: 1pm-3pm
Drop-in;
Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.
CODES: MH, AH, C, TS, ET, BA
Saffron Housing
553 Shields Road, Glasgow
G41 2RW
0141 422 1112, https://bit.ly/1PEg2cV
Monday-Friday: 9am-5pm;
Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.
CODES: AH, CC, DA, TS
Simon Community Scotland
472 Ballater Street, Glasgow
G5 0QW
Accommodation and support services. See EDINBURGH SUPPORT HUB (Streetwork) and THE ACCESS HUB (Glasgow) for information about those services.
Glasgow: 0800 027 7466 (open 24/7)
Edinburgh: 0808 178 2323 (open 24/7)
CODES: AH, AD, A, DW, OL, OW, B, BS, ET, IT, LA, FF, TS
The Access Place - South Gray's
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1NA
0131 529 5015
Monday, Wednesday, Thursday, Friday: 9am-5pm
(closed 1pm-2pm);
Tuesday: 10am-5pm
(closed 1pm-2pm);
GP surgery specialising in the complex needs of those experiencing homelessness. Register online or on phone.
Please note, we open at 10am on Tuesday.
CODES: MH, AD, MS, SF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484