CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
C4WS Lunch Club
Holborn House Community Centre, 35 Emerald Street, London
WC1N 3QW
Wednesday: 10:45am-1pm;
Services include soup, hot drinks & snacks, hot showers, drop-in medical and casework support.
CODES: BS, FF, MS
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF
Catalyst Night Shelter (Ahava Community)
01708 755 321, https://bit.ly/2rl3Nfu
Monday-Sunday: 6pm-8:15am;
Year-round night shelter for 20 people, 18+. Self- and agency referrals, inc prison and probation services. No drugs, alcohol.
CODES: AH
Centrepoint
Central House, 25 Camperdown Street
E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England.
We are open Monday to Friday 9am – 5pm
Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps.
CODES: AH, AD, A, C
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
01206 549885; 01206 805324, http://bit.ly/1upiWoT
Monday-Saturday: 7:15pm-9am;
Sunday: 12:30pm-9am;
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
CODES: AH, CC, BS, BE, ET, IT, L, TS
Emmaus Greenwich
226 Elmley Street
SE18 7NN
020 8854 3426, http://bit.ly/2NhwW96
Monday-Friday: 10am-6pm;
Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich.
CODES: CA, ET
Emmaus South Lambeth Community
9a Knights Hill, West Norwood
SE27 0DB
0300 123 2001, http://bit.ly/2RGLde1
Monday, Tuesday, Wednesday, Friday: 9:30am-5pm;
Thursday: 10am-5pm;
Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.
CODES: AD, CA, ET
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am;
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm
(Chelsea Methodist Church);
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am
(please come to the day centre or phone to see if there are vacancies);
Wednesday & Friday: 9am-2pm
(St Augustine's Church);
Monday-Friday: 12pm-3pm
(Ace of Clubs);
Monday-Thursday: 9am-11am
(Vineyard Community Centre);
Tuesday: 12:30pm-3pm
(The Yard, Putney);
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, CC
GrowTH (Tower Hamlets)
302 The Highway, Shadwell
E1W 3DH
SHELTER RUNS FROM
01 October to 30 April
Monday-Friday: 9am-5pm;
GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation.
Referrals made by agencies in Tower Hamlets (http://thisisgrowth.org/referrals/) Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead
Low support, 15 bed spaces, 28 nights max, men and women.
(Details: http://thisisgrowth.org/referral-agencies/)
CODES: AH, AD
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm
(appointments for advice);
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
CODES: AD, C, ET, CC, AH, TS
Hope 4 Barking Night Shelter
07527 192161, https://bit.ly/2TYRGSe
01 January to 31 December
Monday-Sunday: 7:30pm-8am;
Year-round shelter for around 15 single people aged 18+ in the LB of Barking & Dagenham. Self- or agency referrals. Ring or email h4bdnighshelter@outlook.com
CODES: AH, FF, AD, BS
Missionaries of Charity (Gift of Love - for men)
112-116 St George's Road, Waterloo
SE1 6EU
020 7620 1504
Friday-Wednesday: 9am-11am;
Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits.
CODES: MH, AH, A, FF
Redbridge Assessment Centre
16 York Road, Ilford
IG1 3AD
020 8911 7470, http://bit.ly/1KXpqBX
Sunday-Thursday: 7:30am-8:45am;
Friday & Saturday: 7:30pm-9:15am;
Monday-Friday: 9:30am-5pm
(office hours);
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.
CODES: AH, A, AC, BS, BE, CL, DW, ET, IT, LS, MS, LF
Romford YMCA
29 Rush Green Road, Romford
RM7 0PH
01708 766211 x 281, http://bit.ly/1NPKVt9
Monday-Friday: 9am-4pm
(office hours) ;
Tower block with good sports, fitness, arts and other
activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.
CODES: LF
Solace
0808 802 5565, https://www.solacewomensaid.org
Monday-Friday: 10am-4pm;
Tuesday: 6pm-8pm;
Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.
CODES: AH, CA, C, FA, LA, MS, TS
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://www.connection-at-stmartins.org.uk
Monday, Tuesday, Thursday, Friday: 9am-1:30pm
(drop-in);
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm
(appointment only);
Wednesday: 9am-12:15pm
(women only);
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF
The Outside Project & Star Refuge
020 7359 5767, https://lgbtiqoutside.org
Monday-Friday: 10am-1pm;
The Outside Project runs the LGBTIQ+ Centre, an inclusive and supportive space operating seven days a week. See LGBTIQ+ centre timetable here: lgbtiqoutside.org/centre
Referral form: www.stonewallhousing.org/services/referral-form
CODES: AH
Trinity Homeless Projects (Uxbridge)
Redford House, Redford Way, Uxbridge
TW3 1YW
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Saturday: 9am-5pm
(Uxbridge office hours - 01895 256655);
Monday-Saturday: 9am-5pm
(Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB);
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
CODES: AH, AD, CC, DA
Blue Triangle
3rd Floor, 100 Berkeley Street, Glasgow
G3 7HU
0141 221 8365, https://bluetriangle.org.uk
We provide safe and secure mainly hostel type accommodation for vulnerable people who are homeless, at risk of homelessness. Accommodation and support for homeless men and women aged 18-40. Phone or email for information.
CODES: AH, AD
Castlecliff (City of Edinburgh Council)
25 Johnston Terrace, Edinburgh
EH1 2NH
0131 225 1643
Emergency direct-access hostel for single people or couples, who are homeless and over 16. Referral only via City of Edinburgh Council:
0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, BS
Crossreach (Cunningham House)
Cunningham House, 205 Cowgate, Edinburgh
EH1 1JH
0131 225 4795, https://tinyurl.com/3am26353
Monday-Sunday: 12am-12am
(open 24/7);
Ring or visit site for information. Short-term supported residential accommodation for single homeless people (18-65) who have additional support needs they wish support with; such as offending, drug, alcohol and mental health matters. Please contact the City of Edinburgh Council if you wish to be referred.
CODES: AH, TS, DA, BA
Crossreach (Lewis Street Project)
Flat 1, 6 Lewis Street, Stornoway, Isle of Lewis
HS1 2JF
01851 706888, http://bit.ly/2LtNauc
Monday-Friday: 10am-6pm
(housing support);
Saturday & Sunday: 10am-2pm;
Supported accommodation in the centre of Stornoway. Living in one of our flats will give you a degree of independence and responsibility, but you also benefit from having access to whatever support and encouragement you need on your journey out of homelessness.
CODES: TS, AH
Crossreach (Rankeillor Initiative)
10 Palmerston Place, Edinburgh
EH12 5AA
0131 225 4901, https://tinyurl.com/4a3c3sm5
Monday-Friday: 9am-5pm
(phone for referrals);
For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral.
CODES: AH, A, C, DW, CL, CA, ET, OL, BA, MH
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://tinyurl.com/4hm8d8me
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF, ET
Dunedin Harbour
4 Parliament St, Leith, Edinburgh
EH6 6EB
0131 624 5800, https://tinyurl.com/vvx5fxtp
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted.
Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA
ELPIS Centre
23 Mayfield Street, Glasgow
G20 9RQ
0141 946 0605, http://bit.ly/30EPh1G
Accommodation and support for homeless or vulnerable women aged 16-25.
CODES: OW, OL, C, AD, AH
Emmaus Glasgow
Emmaus House, 101 Ellesmere Street, Glasgow
G22 5QT
0141 353 3903, https://bit.ly/332k7EB
Monday-Friday: 9am-4pm;
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
CODES: AH, CA, CL, ET, OL
Hillcrest Futures
1 St John's Hill, The Pleasance, Edinburgh
EH8 9TS
0131 557 5502, http://bit.ly/2Z3ZO6c
Monday-Friday: 9am-2pm;
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
CODES: AH
Keymoves (Four Square)
07771 516762, https://www.foursquare.org.uk
Monday-Sunday: 12am-12am
(staffed 24/7);
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
CODES: MS, OL, CL, DA, CC, AD, AH
NIGHTSTOP GLASGOW
Monday-Friday: 9am-5pm;
Nightstop provides young people, aged between 16-25, with emergency accommodation within vetted and trained host households in communities across Glasgow.
If you need somewhere to stay tonight call 0141 418 6990
Monday to Friday, 9am – 5pm (Generally but this number puts you through to an emergency phone number outside of these hours)
Open Door Accommodation Project
7-12 Adelaide Street, Livingston, Edinburgh
EH54 5HG
01506 430221, http://bit.ly/2Lxq99t
Monday-Sunday: 8am-8pm;
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
CODES: AH
Quarriers (Project/Stopover)
189 Pollockshaws Road, Glasgow
G41 1PS
0141 420 3121, https://bit.ly/2MLTE5a
Monday-Sunday: 12am-12am
(24 hours support);
For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues.
CODES: ET, DW, CC, A, AD, AH, MH
Randolph Crescent Hostel
2 Randolph Crescent, Edinburgh
EH3 7TH
0131 220 1607
Monday-Sunday: 9am-9am;
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
CODES: AH, DW, A
Safe in Scotland
24/7 accommodation for destitute asylum seekers. Please do not come directly to venue without referral.
Referrals: hello@simonscotland.org
CODES: AH, BS
Saffron Housing
553 Shields Road, Glasgow
G41 2RW
0141 422 1112, https://bit.ly/1PEg2cV
Monday-Friday: 9am-5pm;
Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.
CODES: AH, CC, DA, TS
Scottish Veterans Residences
53 Canongate, Edinburgh
EH8 8BS
0300 131 6755, https://www.svronline.org
Monday-Sunday: 12am-12am
(Helpline open 24/7);
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
CODES: AH
Simon Community Scotland
472 Ballater Street, Glasgow
G5 0QW
Accommodation and support services. See EDINBURGH SUPPORT HUB (Streetwork) and THE ACCESS HUB (Glasgow) for information about those services.
Glasgow: 0800 027 7466 (open 24/7)
Edinburgh: 0808 178 2323 (open 24/7)
CODES: AH, AD, A, DW, OL, OW, B, BS, ET, IT, LA, FF, TS
Steps to Hope
St Cuthbert's, 5 Lothian Road, (Soup Kitchen address)
EH1 2EP
07949 838 666, https://www.stepstohope.co.uk
Monday: 6pm-8pm
Monday Munchies;
Sunday: 4pm-7pm
Sunday Supper;
Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. We operate Hope House - a 10 bedroom residential recovery programme which is peer led. This Educational activity programme focuses on the 12 Steps which brings about change within those who desire a clean and sober life. Also runs two soup kitchens per week at St Cuthbert's.
CODES: AH, A, C, DW, FF, OW, SF
Stopover (Four Square)
40 Grove Street, Edinburgh
EH3 8AT
0131 229 8381, http://bit.ly/2dmjii9
Monday-Sunday: 12am-12am
(staffed 24/7);
Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381
CODES: AH, AD, BS, C, DA, ET, OL, OW
Talbot Association (Belmont House)
494 Great Western Road, Glasgow
G12 8EW
0141 357 2500, http://bit.ly/2YZQiAX
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
CODES: A, DW
Talbot Association (Buchanan Lodge)
2 Fernhill Road, Rutherglen, Glasgow
G73 4BF
0141 631 1919, http://bit.ly/2Y3UBtD
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
52 Dalhousie Street, Glasgow
G3 6PN
0141 332 8512
Accommodation and support for men and women aged 40+ with addiction issues.
CODES: AH, A, DW
Talbot Association (Riverside Project)
892 Govan Road, Glasgow
G51 3AF
0141 440 2633
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
CODES: MH, AH, A, MS
The Arch Resettlement Project
36 Muslin Street, Bridgeton, Glasgow
G40 4AP
0141 554 2497, http://bit.ly/1Mi0z01
Monday-Sunday: 8am-4pm;
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
CODES: AH, TS
The Mungo Foundation (De Paul House)
27 Cruden Street, Govan, Glasgow
G51 3RP
0141 445 2800, https://tinyurl.com/3vtp7d5s
Support and accommodation for young adults (ages 16–21). Referral only via Social Work Care Manager.
CODES: AH, AD, LF, TS, OL
The Salvation Army (The Pleasance Lifehouse)
1 The Pleasance, Edinburgh
EH8 9UE
0131 556 9674, http://bit.ly/32Eqoou
For single homeless men (18+) - those with a local connection are given priority.
CODES: AH, AD
The Salvation Army (Wallace of Campsie House)
30 East Campbell Street, Glasgow
G1 5DT
0141 552 4301, http://bit.ly/2GlOvyV
Monday-Sunday: 9am-9pm
(staff on duty 24/7);
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
CODES: MH, AH, AD, CC, BS, BE, CL, DA, DT, ET, LF, MS, OL, TS
Wellbeing Service for Young People
171 Wilton Street, Glasgow
G20 6DF
0808 143 2002, https://tinyurl.com/5n8taccp
Monday-Sunday: 12am-12am
(24hour support);
Support for homeless 16 – 25 year olds. Referral via City Council: 0141 287 0555 (for out of hours: 0800 838 502).
CODES: AH, AD, CC, C, ET, BA, CA, DA, TS
YMCA Glasgow (Branston Court)
Branston Court, 71-95 Panmure Street, Maryhill, Glasgow
G20 7SJ
0141 945 2526, http://bit.ly/EWqHI
Accommodation and support for 16-25-year-olds.
CODES: LF, ET, CA, AH
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484