AdvoCard

Monday-Friday: 9am-5pm; All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh. CODES: MH, AD, SF

Bethany Christian Trust

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information. CODES: AH, A, CA, C, DW, FF, OW

Breathing Space Scotland

Monday-Thursday: 6pm-2am; Friday-Sunday: 6pm-6am; Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7). CODES: MH, AD, C

Casus Omissus - The Aberdeen Law Project

Monday-Friday: 10am-5pm; Thursday: 5:30pm-7:30pm; Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc. CODES: AH, CC, TS, LA

Change Mental Health

Monday-Friday: 10am-4pm; We ensure that everyone has access to the support they need, when they need it, in a way which works best for them. This includes carers, friends and families. CODES: MH

Crisis Skylight (Edinburgh)

Monday-Friday: 10am-4pm; Skylight is currently closed. If you are looking to access Crisis services in Edinburgh, please fill in the form online with your contact details and we will get back to you within 2 working days. Or please call or email edinburgh@crisis.org.uk CODES: AH, AC, ET, IT, MD, LF

Crossreach (Cunningham House)

Ring or visit site for information. Short-term supported residential accommodation for single homeless people (18-65) who have additional support needs they wish support with; such as offending, drug, alcohol and mental health matters. Please contact the City of Edinburgh Council if you wish to be referred. CODES: AH, TS, DA, BA

Crossreach (Rankeillor Initiative)

Monday-Friday: 9am-5pm (phone for referrals); For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral. CODES: AH, A, C, DW, CL, CA, ET, OL, BA, MH

Crossreach Move On (Whiteinch)

Monday-Friday: 8am-10pm (phone for referral only); Saturday & Sunday: 9am-5pm; Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered. CODES: MH, AH, A, C, DW, TS, SF, ET

CWIN - Central & West Integration Network

Monday, Tuesday, Thursday, Friday: 10am-4pm; Friday: 2pm-3:30pm (open drop-in); Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in. CODES: AD, AC, ET, F, FF, MD, OL

Drinkline Scotland

Monday-Friday: 9am-9pm; Saturday & Sunday: 10am-4pm; Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. CODES: A, C, OL

Drinkline UK

Monday-Friday: 9am-8pm; Saturday & Sunday: 11am-4pm; Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. CODES: A, C, OL

Dunedin Harbour

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours). CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA

Edinburgh City Youth Cafe

Monday, Wednesday: 6pm-10pm (13–21 year olds); Friday: 6pm-9pm (under 18s); Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info CODES: MH, AH, A, C, DA, DW, ET, MS

Edinburgh Cyrenians

Monday-Friday: 10am-5pm; Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral. CODES: AD, DW, ET, OL, LA

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

Monday, Tuesday, Thursday, Friday: 8:45am-5pm Drop-in; Wednesday: 10am-5pm Drop-in; Saturday & Sunday: 9am-5pm Drop-in; 'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more. CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A

GEAAP’s Young Booze Busters

Site for young people to get informed about alcohol, drugs, and tobacco, run by the Greater Easterhouse Alcohol Awareness Project.

Glasgow Access Hub (Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in; Wednesday: 10am-5pm drop-in; 'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7) CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A

Glasgow City Mission

Monday-Friday: 10am-8pm Drop-in; Monday-Friday: 1pm-2pm Lunch; Monday-Friday: 6:30pm-8pm Dinner; Monday & Wednesday: 2pm-4pm Various project workers; We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money. CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD, AC

Glasgow Council on Alcohol

Monday-Thursday: 9am-9pm; Friday & Saturday: 9am-5pm; GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Group and 1-to-1 support. Freephone helpline: 0808 802 9000 CODES: A, C, OL, SF

Glasgow Helps

An online directory helping people find the support they need. Textline: 07451 289225

Glasgow Homelessness Network

Monday-Friday: 9:30am-4:30pm; Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. Not a direct service-provider. The Homeless Information Pages (http://www.ghn.org.uk/hip/) list many useful addresses. CODES: AH

Glasgow Women's Aid

Monday-Friday: 9:30am-4:30pm; Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7) 07401 288 595 (text or WhatsApp) CODES: C, OL

Govan Community Project

Monday-Thursday: 10am-1pm; Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details. CODES: AD, ET, FF, LA, OL

Hunter Street Complex Needs Service

Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG. REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service. CODES: A, DW, LA, MS, MH, SH, SF

Know The Score

Monday-Sunday: 8am-11pm (helpline); Free confidential 24-hour drugs information helpline and good online advice for people in Scotland. CODES: DW

LHM360 (Lodging House Mission)

Monday-Friday: 8:30am-10am (Free breakfast); Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays); Monday-Friday: 8:30am-3pm Drop-in; Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous. CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, F, IT, LS, MD, SH, TS, LF

Move On (Glasgow)

Monday-Friday: 9am-5pm ; Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment. CODES: AH, AD, ET, OW

Niddry St Wellbeing Centre (Salvation Army)

Monday-Friday: 9:45am-1pm Drop-in; Tuesday: 10am-11am Here and Now group counselling; Thursday: 1pm-2pm Here and Now group counselling; Thursday: 2pm-3pm Move, Breathe, Relax - mindfulness group; Monday: 1pm-2pm Sally's WOW Women of Worth Group; Friday: 1:30pm-3:30pm Movie Club; Monday: 10am-10:30am Mindfulness (20mins); We aim to provide support in all aspects of wellbeing for those whose lives are impacted by homelessness. Our service is open access. Simply come in and speak to the team about what we do and how we can help. CODES: CC, BS, CL, FF, F, L, MH, LF, C

Positive Action In Housing

Monday-Thursday: 9:30am-4pm; Monday & Tuesday: 9:30am-4pm (Housing Advice drop-in); Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: paih.knack.com/room-for-refugees#self-referral CODES: AH, FF, BA, CA, LA, OL, TS

Rape Crisis Scotland

Monday-Sunday: 6pm-12am; Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English. CODES: C, OL, SH

Right There (formerly YPeople)

Monday-Friday: 9am-5pm; Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling. CODES: MH, C, SF, EO, EF, AC, AH

Rock Trust (West Lothian)

Monday-Friday: 9am-5pm (hotline); Supported accommodation service by referral only. No drop-in service but call for information. CODES: AH, ET, SF, TS

Rock Trust Youth Housing

Monday-Thursday: 9am-5pm; Friday: 9am-4pm; Wednesday: 9:30am-12:30pm Drop-in; Friday: 9:30am-11am Drop-in; Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions. CODES: MH, AH, C, F, TS, ET, BA

SAMH (Scottish Association for Mental Health)

Monday-Friday: 9am-6pm (except Bank Holidays); Established in 1923, SAMH is Scotland’s national mental health charity. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. CODES: MH

Scottish Child Law Centre

Monday-Friday: 9:30am-4pm (hotline); Free legal advice service, by telephone, email and text message, on all aspects of Scots law relating to children and young people. All calls answered by fully qualified lawyers. 0800 328 8970 - free call for under 21s (landline); 0300 330 1421 - free call for under 21s (mobile). CODES: LA

Shakti Women's Aid

Monday, Wednesday, Thursday, Friday: 9:30am-4pm; Tuesday: 1pm-4pm; Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse. 24hr Domestic Abuse helpline: 0800 027 1234 CODES: AD, OL, SF

Shelter Scotland - Edinburgh Community Hub

Monday-Friday: 9am-5pm; Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times. CODES: AH, AD, OL, TS, LA

Shelter Scotland - Glasgow Community Hub

Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/glasgow for times.

Street Legal

Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh. CODES: LA, AD, ET, AH

The Access Place - Spittal St

Monday, Wednesday, Thursday, Friday: 9am-5pm (closed 1pm-2pm); Tuesday: 10am-5pm (closed 1pm-2pm); Monday, Tuesday, Wednesday: 12:30pm-4pm (dentist); Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday CODES: MH, AH, AD, CC, MS, OL

The Big Issue (Edinburgh)

Tuesday-Friday: 8am-3:30pm; Monday: 7:30am-3pm; Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone. CODES: SF

The Big Issue (Glasgow)

Tuesday-Friday: 8am-3:30pm; Monday: 7:30am-3pm; Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone. CODES: SF

The Connect Hub (Simon Community Scotland)

Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations. For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org CODES: AH, OL, TS, CL, IT, C, MD, CC, AC, ET, MH, BS, LA

The Marie Trust

Monday-Friday: 10am-4pm Drop-in; Monday-Friday: 10am-1pm Digital Café; Drop-in, no appointment necessary. We offer crisis intervention, IT access, education programs, a training kitchen, creative workshops and food provision among other services. Free breakfast, with option for £1.50 upgrade. Lunch costs £1.50 (meat, fish and vegetarian options available). Drop in any time - no appointment necessary. CODES: AC, CC, CA, C, F, OL, OW, TS, ET, MH, AD, AH, IT, SF, BA, EO

Turning Point Scotland (Alcohol & Drug Crisis)

Monday-Sunday: 12am-12am (open 24 hours); Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision. CODES: A, C, DW, MS, NE, SH, SF

Turning Point Scotland (Alcohol & Drug Recovery)

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation); Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days. CODES: A, C, DW, MS, NE, SF, OL

Turning Point Scotland (North East Recovery Hub Edinburgh)

Monday & Friday: 9:15am-4:45pm; Wednesday: 11am-4:45pm; Tuesday & Thursday: 9:15am-7:45pm; Drop-in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information. CODES: A, AC, C, DW, LF, MS, NE, SH, SF

University of Strathclyde Law Clinic

Monday-Friday: 9am-5pm ; Monday: 6pm-7:30pm (drop-in 3rd wk of month); Wednesday: 6pm-7:30pm (drop-in 1st wk of month); Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support. CODES: AD, CC, TS, LA