CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
PopLaw Legal Advice Clinic
The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road
E14 6BT
020 7364 4332, http://bit.ly/1LesN8N
Tuesday: 6pm-8pm
(appointments only);
Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website.
CODES: AH, CC, DA, TS, LA
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm;
Friday: 10:30am-5pm;
Housing advice by appointment.
Advice on housing benefit and support to negotiate new accommodation.
CODES: MH, AH, A, CC, CA, CL, DA, ET, F, IT, MS, MD, OW, TS
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
0208 889 1119, https://bit.ly/2Oet7xF
Monday-Friday: 9am-5pm;
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
CODES: AH, CC, DA, TS, SF
Bench Outreach
14 New King Street, Deptford
SE8 3HS
020 8694 7740, http://bit.ly/2DRyNsT
Thursday: 1pm-4pm
(SHE);
SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.
CODES: AH, CC, FF, LF, OL, TS
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
01206 549885; 01206 805324, http://bit.ly/1upiWoT
Monday-Saturday: 7:15pm-9am;
Sunday: 12:30pm-9am;
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
CODES: AH, CC, BS, BE, ET, F, IT, L, TS
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am;
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm
(Chelsea Methodist Church);
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am
(please come to the day centre or phone to see if there are vacancies);
Wednesday & Friday: 9am-2pm
(St Augustine's Church);
Monday-Friday: 12pm-3pm
(Ace of Clubs);
Monday-Thursday: 9am-11am
(Vineyard Community Centre);
Tuesday: 12:30pm-3pm
(The Yard, Putney);
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, CC
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm
(appointments for advice);
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
CODES: AD, C, ET, CC, AH, TS
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
020 8891 2105, http://bit.ly/1MAgwPs
Tuesday: 8pm-9:30pm;
Covers children, domestic violence, employment, housing, benefits etc.
CODES: AH, CC, TS, LA
SHP
245 Gray's Inn Road
WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm;
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
CODES: AH, AC, CC, CA, DA, ET, IT, OW, TS
SPEAR
89 Heath Road, Twickenham
TW1 4AW
0208 288 6506, http://bit.ly/1Oa6uYh
Monday-Friday: 9:30am-5pm;
Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.
CODES: AH, A, CC, DW, OW, TS
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Manna Centre
12 Melior Street
SE1 3QP
020 7357 9363, http://bit.ly/1lkMogC
Monday-Sunday: 10am-4pm;
Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice.
All services are free.
• Breakfast
• Lunch
• Housing & Welfare Advice – for an in-centre appointment,
please speak to a member of staff
• Washing Facilities – please ask for a towel
• Change of clothing (2nd hand) – The clothing store will be open
on a Monday & Wednesday. First 30 people with tickets will be
seen, each day.
• Housing & Welfare Telephone Helpline 020 7403 1931 - option 1
(Monday to Friday 10am – 1pm)
• Mobile phone charging (Monday to Friday) – please ask a
member of staff
CODES: MH, AH, CC, BS, CL, ET, FF, FC, MS, TS, SF
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
020 7261 1404, https://www.waterlooactioncentre.co.uk/legal_advice
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.
CODES: C, LA, TS, AH
Zacchaeus 2000 Trust
34 Grosvenor Gardens
SW1W 0DH
020 7259 0801 or 020 8964 0961, http://bit.ly/1KHZLNx
Monday-Friday: 10am-4pm
(advice, by appointment);
Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector.
CODES: CC, DA, TS, LA
Advicenow
Independent website providing up-to-date information on rights & legal issues.
CODES: AH, AD, LA, TS, ET
Royal British Legion
0808 802 8080, https://www.britishlegion.org.uk/
Monday-Sunday: 8am-8pm
(helpline);
Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.
CODES: AH, AD, CC, CA, DA, ET, IT, OW, TS, BA, MH
Casus Omissus - The Aberdeen Law Project
Ferryhill Community Centre, Albury Road, Aberdeen
AB11 6TN
01224 272 434, http://bit.ly/1QkjpaG
Monday-Friday: 10am-5pm;
Thursday: 5:30pm-7:30pm;
Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.
CODES: AH, CC, TS, LA
Crossreach (Cunningham House)
Cunningham House, 205 Cowgate, Edinburgh
EH1 1JH
0131 225 4795, http://bit.ly/2XSiLMD
Ring or visit site for information. Short-term supported residential accommodation for single homeless people (18-65) who have additional support needs they wish support with; such as offending, drug, alcohol and mental health matters. Please contact the City of Edinburgh Council if you wish to be referred.
CODES: AH, TS, DA, BA
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://tinyurl.com/4hm8d8me
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF, ET
Dunedin Harbour
4 Parliament St, Leith, Edinburgh
EH6 6EB
0131 624 5800, http://bit.ly/2Y2UGhs
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted.
Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA
Edinburgh Support Hub (Streetwork at Simon Community Scotland)
22 Holyrood Road, Edinburgh
EH8 8AF
0808 178 2323, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday: 8:45am-5pm
Drop-in;
Wednesday: 10am-5pm
Drop-in;
Saturday & Sunday: 9am-5pm
Drop-in;
'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.
CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A
Glasgow Access Hub (Simon Community Scotland)
74-80 Brown Street, Glasgow
G2 8PD
0141 552 4164, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm
drop-in;
Wednesday: 10am-5pm
drop-in;
'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more.
Helpline: 0800 027 7466 (open 24/7)
CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, http://bit.ly/2rlhWZm
Monday-Friday: 10am-8pm
Drop-in;
Monday-Friday: 1pm-2pm
Lunch;
Monday-Friday: 6:30pm-8pm
Dinner;
Monday & Wednesday: 2pm-4pm
Various project workers;
We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.
CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD, AC
LHM360 (Lodging House Mission)
35 East Campbell St, Glasgow
G1 5DT
0141 552 0285, https://tinyurl.com/mvhee9bf
Monday-Friday: 8:30am-10am
(Free breakfast);
Monday-Thursday: 12pm-2pm
(Free lunch, starts 1:30pm on Fridays);
Monday-Friday: 8:30am-3pm
Drop-in;
Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.
CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, F, IT, LS, MD, SH, TS, LF
Positive Action In Housing
98 West George Street, Glasgow
G2 1PJ
0141 353 2220, http://www.paih.org
Monday-Thursday: 9:30am-4pm;
Monday & Tuesday: 9:30am-4pm
(Housing Advice drop-in);
Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at:
paih.knack.com/room-for-refugees#self-referral
CODES: AH, FF, BA, CA, LA, OL, TS
Rock Trust (West Lothian)
20 Grampian Court, Beveridge Square, Livingston
EH54 6QF
01506 591 860, http://bit.ly/1DEgD4k
Monday-Friday: 9am-5pm
(hotline);
Supported accommodation service by referral only. No drop-in service but call for information.
CODES: AH, ET, SF, TS
Rock Trust Youth Housing
55 Albany St, Edinburgh
EH1 3QY
0345 222 1425, https://tinyurl.com/2kzjbww8
Monday-Thursday: 9am-5pm;
Friday: 9am-4pm;
Wednesday: 9:30am-12:30pm
Drop-in;
Friday: 9:30am-11am
Drop-in;
Monday: 1pm-3pm
Drop-in;
Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.
CODES: MH, AH, C, F, TS, ET, BA
Shelter Scotland - Edinburgh Community Hub
Scotiabank House, 6 South Charlotte St, Edinburgh
EH2 4AW
0808 800 4444, http://Shelterscotland.org/edinburgh
Monday-Friday: 9am-5pm;
Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.
CODES: AH, AD, OL, TS, LA
The Connect Hub (Simon Community Scotland)
0141 418 6980, https://tinyurl.com/5n7fhxvx
Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations.
For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org
CODES: AH, OL, TS, CL, IT, C, MD, CC, AC, ET, MH, BS, LA
The Marie Trust
29 Albion Street, Glasgow
G1 1LH
0141 286 0065, https://www.themarietrust.org
Monday-Friday: 10am-4pm
Drop-in;
We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.
CODES: AC, CC, CA, C, F, OL, OW, TS, ET, MH, AD, AH, IT, SF, EO
University of Strathclyde Law Clinic
Room 844, Graham Hill Building, 40 George Street, Glasgow
G1 1BA
014 1548 5995, https://bit.ly/17hIu1O
Monday-Friday: 9am-5pm
;
Monday: 6pm-7:30pm
(drop-in 3rd wk of month);
Wednesday: 6pm-7:30pm
(drop-in 1st wk of month);
Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support.
CODES: AD, CC, TS, LA
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484