CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

LGBT Youth Scotland

See website for branches
Advice for LGBT youth in Scotland. Online chat and one-to-one support. CODES: C, SH

722 Young People Service

722 Leytonstone High Road, Leytonstone E11 3AJ
020 3404 1098, https://www.healthwatchwalthamforest.co.uk/services/722-young-person-substance-misuse-service-london-e11-3aj/
Monday-Friday: 9am-5pm; For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request. CODES: AH, AD, BA, DW, NE, OL

999 Club (Deptford Centre)

21 Deptford Broadway SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm serving food and providing access to a shower.; Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Monday-Friday: 1pm-4pm serving food and providing access to a shower.; Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F

Accumulate

34 Clovelly Road N8 7RH
07799 450636, https://bit.ly/2wLbiNI
Photography and art for young people in hostels. At the end of the project the photographs are sold and 40 per cent of the selling price goes to the photographer. One scholarship for creative & digital media course at Ravensbourne Uni. January to June. Please ring to check step-free access and dates/times. CODES: AC

Addiction, Recovery, Community, Hillingdon Service (Arch)

Old Bank House, 64 High Street, Uxbridge UB8 1JP
01895 207777, http://bit.ly/2EZvHos
Monday, Wednesday, Friday: 9am-5:30pm; Tuesday & Thursday: 9am-7pm; Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you. CODES: NE, AH, CA, LF, C

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens EC1N 7RJ
020 7831 6562, https://bit.ly/2Re6hXZ
Monday-Friday: 10am-4:30pm; Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. CODES: AH, AD, BA, DA, ET, TS

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm; Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours. CODES: MH, AH, AD, CA, C, ET

Assisted Homes CIC

453 High Road, Wood Green N22 8JD
0208 889 1119, https://bit.ly/2Oet7xF
Monday-Friday: 9am-5pm; Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible. CODES: AH, BA, DA, TS, SF

Barnet Young People's Drug and Alcohol Service

Ground Floor, Dennis Scott Unit, Edgware Community Hospital HA8 0AD
0300 303 3169, https://bit.ly/2Vq62eI
Support for young people affected by drug or alcohol problems. Psychosocial Interventions to encourage behavioural change and emotional change, pharmacological treatment, one to one and group work. Personalised services, and they can come and meet you at a place which suits you. Phone to find out more. CODES: A, C, DW

Brandon Centre

26 Prince of Wales Road NW5 3LG
020 7267 4792, http://bit.ly/rRN1G
Monday-Thursday: 10:30am-5:30pm (Advice line); Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk CODES: SH, MS, C, MH, AD

Bringing Unity Back Into the Community (BUBIC)

1st Fl, 9 Bruce Grove, Tottenham N17 6RA
020 8808 6550, http://bit.ly/2I9zBxc
Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details. CODES: OL, DW, F, AD

CAYSH

Croydon Turnaround Centre, 2 Whitgift Street, Croydon CR0 1FL
0208 683 0227, http://bit.ly/VoDrGB
Monday-Friday: 10am-5pm (under 21s) ; Monday-Friday: 9:30am-4:45pm (22+, Taberner House); Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House. CODES: AH, AD, C

Centrepoint

Central House, 25 Camperdown Street E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps. CODES: AH, AD, A, C

Crash Pad – Youth Shelter

020 7700 2498, http://bit.ly/2I7Izef
Monday-Sunday: 4pm-9am; Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com CODES: AD, AH, BS, FF, ET, AC, MD, LF

Depaul

London
0207 939 1220, http://bit.ly/2V8j1Wv
Monday-Sunday: 9am-5pm; Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme. Call 0207 278 4224 for mental health support and housing advice. Free counselling service for young people aged 11 to 25. CODES: AH, AD, MH, DA

Fusion Young People's Drug and Alcohol Service

Station Road Centre, Station Road, Barkingside IG6 1NB
020 8708 7801, http://bit.ly/2UFP0gx
Confidential service for young people with drug or alcohol issues. Psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone to find out how they can help. CODES: A, C, DW

Haven (Paddington)

St Mary's Hospital, Praed Street W2 1NY
020 3299 6900, http://bit.ly/TLh3s
Monday-Sunday: 9am-9am; Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. CODES: C, MS

Haven (Whitechapel)

The Royal London Hospital, 9 Brady Street E1 5BG
020 3299 6900, http://bit.ly/TLh3s
Monday-Sunday: 9am-9am; Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900. CODES: C, MS

Herts Young Homeless (HYH)

1st Floor, Gracemead House, Woods Avenue, Hatfield AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS

Hestia

Maya House, 134-138 Borough High Street SE1 1LB
020 7378 3100, https://bit.ly/2CHMP0P
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people. CODES: MH, AD, DW, A

HYPE – Hounslow Young People Engaged

Montague Hall, Montague Road, Hounslow TW3 1LD
020 8538 1150, https://bit.ly/2FfVrNW
Free, confidential service for young people in Hounslow who are experiencing problems associated with the use of drink or drugs (cannabis, alcohol, heroin, cocaine and new psychoactive substances etc). You can self-refer (cnw-tr.hype@nhs.net). CODES: DW, A

Iraqi Community Association

Unit 1 Cavell House, 233 Wood Lane W12 0HL
0207 023 2650, http://bit.ly/2X7ldgY
Monday-Friday: 10am-5:30pm (Thursday phone only); Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities. CODES: AH, BA, MS, LA, LF

Islington Young People's Drug and Alcohol Service (IYPDAS )

50 Isledon Road N7 7LD
020 7527 5099
Monday-Friday: 9am-5pm; A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk. CODES: AD, A, DW, OW

JCT

83 Margaret street (Marylebone Passage) W1W 8TB
07719828267
Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:; JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment. CODES: F, BS, BA, AH, MS, MH, FF, LA, TS

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich SE16 6TE
020 3696 2640, http://bit.ly/2cTPyce
Monday-Friday: 9am-4:30pm (later by appointment); A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment. CODES: A, AC, DW, OL, OW, SF, LF, ET

Muslim Youth Helpline (MYH)

MYH FREEPOST RLZS-XJGE-JLBH NW3 6NE
0808 808 2008, http://bit.ly/3oauc
Monday-Sunday: 4pm-10pm (incl Bank holidays and Eid); Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds. CODES: MH, AD, C

New Horizon Youth Centre

68 Chalton Street NW1 1JR
020 7388 5560, http://bit.ly/TgoIt
Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm. CODES: MH, AH, AD, A, BA, BS, CA, CL, DW, ET, FF, IT, LF, MS, OL, OW

Off Centre

Unit 7: The Textile Building, 29a – 31a Chatham Place E9 6FJ
020 8986 4016, http://bit.ly/1osHBVf
Wednesday & Friday: 10am-6pm (counselling, advice & psychocial services); Monday, Tuesday, Thursday: 10am-8pm (counselling, advice & psychocial services; LGBTQ group on Thurs); Counselling, therapy, advocacy, advice and psychosocial service for young people aged 11-25 who live, work or study in Hackney. Services are free, confidential and aimed at helping Hackney's young people to have greater control over emotional and practical issues including sexuality; bereavement; violence; depression; accommodation; college; stress; abuse; family breakdown; self-harm; anger; neglect; identity and more. CODES: C

OK Rehab

48B Gun Street E1 6AH
0800 326 5559, https://www.okrehab.org/
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers CODES: AD, C, DW, A

Providence Row

The Dellow Centre, 82 Wentworth Street E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE

Rape Crisis South London/Rape and Sexual Abuse Support Centre

PO Box 383, Croydon CR9 2AW
0208 683 3311, http://bit.ly/17LXipk
Monday-Friday: 10am-6pm (office); Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year); Monday-Sunday: 7pm-9:30pm helpline, 365 days a year); Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution. CODES: AD, C, OW

Remar Association UK

847 High Road, Leytonstone E11 1HH
020 8539 0452, http://bit.ly/1yn5bZ8
Wednesday: 7:30pm-8:30pm (William IV St, Strand - hot drinks, biscuits and sandwiches); Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. 24-hour helpline: 0791 758 5056 CODES: A, DW, FF

Romford YMCA

29 Rush Green Road, Romford RM7 0PH
01708 766211 x 281, http://bit.ly/1NPKVt9
Monday-Friday: 9am-4pm (office hours) ; Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write. CODES: LF

Sangam Association of Asian Women

210 Burnt Oak Broadway HA8 0AP
020 8952 7062, http://bit.ly/1p9oUuM
Monday-Friday: 9:30am-5pm; Saturday: 9am-1pm; Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes. CODES: AH, BA, C, DA, ET

Simon Community

129 Malden Road, Kentish Town NW5 4HS
074 230 6000, http://bit.ly/i3Xij
Monday, Wednesday, Friday: 7:15am-7:30am (tea run: 7.15 Arundel St, Temple; 7.30 Agar St, Strand); Thursday: 8:30pm-1:30am (soup run: Duke's Rd/Euston; Temple; under W'loo Br, behind NT); Sunday: 1:30pm-3:30pm (street cafe: St Giles, nr Centrepoint); Winter shelter:
01 January to 31 March
Monday-Sunday: 7pm-8am; 01 January to 31 March
Monday, Wednesday, Friday: 9:30pm-11:30pm (street work); Outreach support out on the streets, taking food and support to their homeless guests in central London. Mobile outreach to Covent Garden and the Strand on Tues, Weds and Thursday evenings and they can be found at the Edith Cavell statue outside St Martin in the fields at 9.30pm. Hot drinks, food, sleeping bags, toiletries and clothes available on request. CODES: FF, CL, OW

St Christopher's Fellowship (for children)

1 Putney High Street SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children. CODES: AH, AD, BA, CA, C, ET, IT, LA

St Luke's Service - Barking & Dagenham (CGL)

St Lukes, Dagenham Road RM10 7UP
020 8507 8668 / 020 8594 8504, http://bit.ly/2sveUVH
Monday: 10am-12am (appointments 5–7pm); Tuesday & Friday: 2pm-4pm; Thursday: 5pm-7pm (appointments); Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone, or refer yourself at stlukes@cgl.org.uk. CODES: C, DW, MS

Stonewall Housing

8 Coppergate House, 10 White’s Row E1 7NF
020 7359 5767 (advice), http://bit.ly/1B8L98a
Monday-Friday: 10am-1pm (advice line 020 7359 5767); Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing. CODES: AH, AD, LA

Subwize Young People's Drug and Alcohol Service

The Vibe, 195-211 Becontree Avenue, Dagenham RM8 2UT
0300 303 4613, http://bit.ly/2DlaOU5
Confidential service for people under 21 with drug and alcohol issues. psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone and find out how they can help you. CODES: C, A, DW

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex NW10 0PW
0203 441 1335, http://bit.ly/2wLDUYb
Monday-Sunday: 10am-6pm (office open); Wednesday & Sunday: 10am-2pm (Growing Club); Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs); Friday: 6pm-8:30pm (vegetarian meal); Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. CODES: AD, BA, BE, CL, ET, FF

The Soup Kitchen at the American International Church

79a Tottenham Court Rd, (Entrance in Whitfield Street) W1T 4TD
020 7580 2791, http://bit.ly/1QbH7VC
Monday & Tuesday: 11:30am-12:30pm Hot food, lunch; Thursday-Saturday: 11:30am-12:30pm Hot food, lunch; The soup kitchen provides free hot meals, clothes and toiletries. This service is closed in August. Providing: Hot food - Lunch. Clothing - On Mondays. Toiletries. Mental health support Check website from early December for Christmas arrangements. CODES: CL, FF, MH

The Vision Organisation UK

St Silas Community Hall, Penton Street N1 9UL
07405200064, http://bit.ly/2aS9Bau
Wednesday: 7pm-8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help); Thursday: 7pm-9pm (drop-in: 3-course meal, clothes, books); CODES: B, CA, CL, FF

The Youth Hub

Postal address only: 7, 35-37 Ludgate Hill EC4M 7JN
0203 283 8616, http://bit.ly/1TIocEu
Monday-Friday: 9am-5pm; Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616. CODES: CA, ET

Turn a Corner Community Library (Quaker Social Action)

17 Old Ford Road, Bethnal Green E2 9PJ
020 8983 5030, https://quakersocialaction.org.uk/we-can-help/homelessness-housing/turn-corner/how-turn-corner
Community Library
Tuesday: 10:30am-12:30pm The American Church; Community Library
Wednesday: 5:30pm-8:30pm Lincolns Inn field; Community Library
Saturday: 9:30am-12:30pm St Giles in the field; Turn a Corner is a mobile community library for people affected by homelessness in London. We provide books to everyone for free (no need to return) as well as reading glasses. Seasonal handouts of essential items also available. CODES: MD, LF, ET

VoiceAbility

01223 555800, https://bit.ly/2WIMC5W
Monday-Friday: 9am-5pm (offices and helplines); UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch. CODES: AD, A, DW

Working Chance

Claremont Building, 24-27 White Lion Street N1 9PD
Monday-Friday: 9am-6pm; If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers. CODES: AH, AD, BA, C, DA, ET, TS

YMCA Walthamstow

642 Forest Road E17 3EF
020 8509 4600, https://bit.ly/2ODKp7R
Monday-Sunday: 9am-9am (reception service); Monday-Sunday: 8:30am-8pm (support service); Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).

Youth Justice Legal Centre

Unit 2, Crystal Wharf, 36 Graham Street N1 8GJ
0203 174 2279, http://bit.ly/25LwiTE
Monday-Friday: 9:30am-5:30pm (open door policy); Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc. CODES: AD, BA, ET, MS, LA

Brook

0800 018 5023, http://bit.ly/1nIa3Dp
Monday-Friday: 9am-5pm; Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424. CODES: MS, SH, LA

Childline

0800 11 11, http://bit.ly/1uGX0Gv
Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free. CODES: MH, AD, C

Each

0808 1000 143, https://each.education
Monday-Friday: 9am-4pm (helpline); Helpline and support for young people affected by homophobic bullying. Email: info@each.education CODES: AD, C, LA

Foyer Federation

020 7430 2212, http://bit.ly/1AtOaxA
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation. CODES: AH, AD, CA, C, ET, EO

Frank

0300 123 6600, http://bit.ly/1uGXVH0
Monday-Sunday: 2pm-6pm (live chat); Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com. CODES: AD, C, DW, OL

GamCare

0808 8020 133, http://bit.ly/2W6VOQM
Monday-Sunday: 8am-12am; GamCare is the leading provider of information, advice and support for anyone affected by problem gambling across England, Scotland and Wales. They operate the National Gambling HelpLine, as well as providing free treatment at 120 locations across Great Britain. Their dedicated advice service for young people is at https://www.bigdeal.org.uk/ CODES: C

Missing People

116 000, http://bit.ly/1tqkDCn
Monday-Sunday: 9am-9am; For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate. You can text 116 000 even if you have no credit left on your phone, or email 116000@missingpeople.org.uk. CODES: AD

National Self-Harm Network

Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum. CODES: MH, C

Re-Solv

30a High Street, Stone, Staffordshire ST15 8AW
01785 810762, http://bit.ly/1waO7J5
Monday-Friday: 10:30am-4pm (helpline - not public holidays); Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690). CODES: AD, C, DW, OL

Respond

0808 808 0700, http://bit.ly/moj6B
Thursday: 10am-4pm (helpline); Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk. CODES: MH, AD, C, MS

Sexual Health Helpline

Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc. CODES: C, MS, SH

The Mix

0808 808 4994, http://bit.ly/2td4si4
Monday-Sunday: 11am-11pm (helpline & webchat) ; Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website. CODES: AH, AD, BA, CA, C, DA, LA

The Runaway Helpline

116 000, http://bit.ly/1nN08mS
Monday-Sunday: 8am-12am (call or text, open 24hours); Free, confidential 24-hour helpline for young people who've run away or are thinking of running away. 1-2-1 chat service for people aged 11-17. If you're over 17, they can still support you through the free, 24/7 helpline by phone, text and email on 116 000 or 116000@missingpeople.org.uk CODES: C

Tourettes Action

0300 777 8427, http://bit.ly/WCZpWV
Monday & Tuesday: 6pm-8pm (leave a message outside these times and they will phone back); Thursday: 9am-8pm (leave a message outside these times and they will phone back); Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis. CODES: AD, C

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, BA, CA, ET, MS, MH, C, A, DW

Young Minds

Text 85258, https://youngminds.org.uk/find-help/
Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Advice on Coronavirus too. CODES: AD, MH, MS

Youth Access

1-2 Taylors Yard, 67 Alderbrook Road, London SW12 8AD
020 8772 9900, https://bit.ly/2974vSW
The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website. CODES: MH, AD, C, OL

Apex Scotland

9 Great Stuart Street, Edinburgh EH3 7TP
0131 220 0130, http://bit.ly/1mePovA
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website. Head office is not step-free, but some local officers are - ring to check. CODES: AH, BA, CA, ET, IT

Barnardo's (Safer Choices)

3rd Floor Rear, 91 Mitchell Street, Glasgow G1 3LN
0800 085 2704, http://bit.ly/1o5Hv70
Monday-Friday: 9am-5pm; Mon - Fri 9am-5pm Confidential crisis service for people under 18. Phone the helpline or email SaferChoices@barnardos.org.uk CODES: AD, A, C, DW, MS, OW

Breathing Space Scotland

0800 83 85 87, http://bit.ly/2ZqTsO1
Monday-Thursday: 6pm-2am; Friday-Sunday: 6pm-6am; Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7). CODES: MH, AD, C

Change Scotland

6 Newington Business Centre, Dalkeith Road Mews, Edinburgh EH16 5GA
0300 323 1545, https://bit.ly/1E1lz3X
Monday-Friday: 9am-4pm; Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families. Guidance to help your mental health during lockdown available on website. CODES: MH

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh EH1 2HU
0131 229 1797, https://bit.ly/2UvUd5Z
Monday, Wednesday: 6pm-10pm (13–21 year olds); Friday: 6pm-9pm (under 18s); Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info CODES: MH, AH, A, C, DA, DW, ET, MS

Edinburgh Rape Crisis Centre

17 Claremont Cres, Edinburgh EH7 4HX
08088 01 03 02, https://www.ercc.scot
Monday-Sunday: 5pm-12am (helpline); Free and confidential emotional and practical support and information to women, all members of the transgender community. Young people aged 12–18 who live in Edinburgh and the Lothians and have experienced sexual violence can get help via the STAR project on star@ercc.scot. Textline: 07537 410 027 CODES: AD, C

GEAAP’s Young Booze Busters

Site for young people to get informed about alcohol, drugs, and tobacco, run by the Greater Easterhouse Alcohol Awareness Project.

Glasgow Gen R 8 Housing Service

Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow G34 9HJ
0141 771 6161, https://bit.ly/3r60Aht
Monday-Friday: 9am-5pm; Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings. CODES: AH, AD, BA, CA, DA, TS, SF

Move On (Glasgow)

4th Floor, 24 St Enoch Sq, Glasgow G1 4DB
0141 221 2272, http://bit.ly/2ZnHpRA
Monday-Friday: 9am-5pm ; Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment. CODES: AH, AD, ET, OW

NIGHTSTOP GLASGOW

Monday-Friday: 9am-5pm; Nightstop provides young people, aged between 16-25, with emergency accommodation within vetted and trained host households in communities across Glasgow. If you need somewhere to stay tonight call 0141 418 6990 Monday to Friday, 9am – 5pm (Generally but this number puts you through to an emergency phone number outside of these hours)

Number 20 (Four Square)

Call for address. Edinburgh
0131 221 2293, https://www.foursquare.org.uk
Monday-Sunday: 12am-12am (staffed 24/7); Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council 0800 032 5968. CODES: MH, C, DW, OW, ET

Penumbra

Norton Park, 57 Albion Rd, Edinburgh EH7 5QY
0131 221 9607, https://www.penumbra.org.uk
Monday-Friday: 9am-5pm; Offers a wide range of mental health support. 01224 642 854 (Aberdeen) 0131 221 9607 (Edinburgh) 0141 229 2580 (Glasgow) CODES: MH, A, C, DW, TS

Quarriers ('What If' Project for Men)

0141 638 5170, https://bit.ly/3nyILWP
Monday-Sunday: 12am-12am (24hour support); Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc). CODES: MH, AD, A, C, DW, MS, OW

Quarriers ('What If' Project for Women)

0141 946 1116, http://bit.ly/2ILitN6
Monday-Sunday: 12am-12am (24hour support); Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone. CODES: MH, AH, AD, A, C, DW, MS, OW

Rape Crisis Scotland

46 Bath Street, Glasgow G2 1HG
0141 331 4180 (gen enquiries), https://bit.ly/2stYJpm
Monday-Sunday: 6pm-12am; Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English. CODES: C, OL, SH

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow G51 2JA
0141 565 1200
Monday-Friday: 9am-5pm; Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling. CODES: MH, C, SF, EO, EF, AC, AH

Rock Trust (Albany St)

55 Albany St, Edinburgh EH1 3QY
0345 222 1425, https://bit.ly/1DEgD4k
Monday-Friday: 8:45am-5pm (drop-in 9.00-12.00); Monday: 4pm-7pm (cooking group); Tuesday & Wednesday: 4pm-7pm (drop-in); Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF. CODES: MH, AH, BS, CL, C, FF, F, IT, L, TS

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston EH54 6QF
01506 591 860, http://bit.ly/1DEgD4k
Monday-Friday: 9am-5pm (hotline); Supported accommodation service by referral only. No drop-in service but call for information. CODES: AH, ET, SF, TS

Saffron Housing

553 Shields Road, Glasgow G41 2RW
0141 422 1112, https://bit.ly/1PEg2cV
Monday-Friday: 9am-5pm; Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information. CODES: AH, BA, DA, TS

SAY Women Accommodation Project

3rd Floor, 30 Bell St, Glasgow G1 1LG
0141 552 5803, http://bit.ly/oz6Ua
Monday-Friday: 9:30am-9:30pm; 24-hr emergency on-call service. Support drop-in, helpline and accommodation for women aged 16?25 who are homeless or threatened with homelessness and are survivors of child sexual abuse, rape or sexual abuse. Step-free with lift access. CODES: AH, C, MS

Scottish Child Law Centre

54 East Crosscauseway, Edinburgh EH8 9HD
0131 667 6333 (hotline all ages), http://bit.ly/1QbUbwI
Monday-Friday: 9:30am-4pm (hotline); Free legal advice service, by telephone, email and text message, on all aspects of Scots law relating to children and young people. All calls answered by fully qualified lawyers. 0800 328 8970 - free call for under 21s (landline); 0300 330 1421 - free call for under 21s (mobile). CODES: LA

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh EH7 5QY
0131 475 2399, http://bit.ly/13d5lf
Monday, Wednesday, Thursday, Friday: 9:30am-4pm; Tuesday: 1pm-4pm; Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234 CODES: AD, OL, SF

Steps to Hope

07949 838666, https://www.stepstohope.co.uk/
Monday: 6pm-7pm Monday Munchies - St Columbus, 14 Johnston Terrace, E14 EH1; Tuesday & Friday: 5pm-5:30pm Catering van - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH; Sunday: 5pm-7pm Sunday Supper - St Cuthberts, 5 Lothian Rd, Edinburgh, EH1 2EP; Saturday: 10am-1pm Souper Saturday - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH; Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Phone-line open all time. CODES: SF, FF, C, A, OW

Stopover (Four Square)

40 Grove Street, Edinburgh EH3 8AT
0131 229 8381, http://bit.ly/2dmjii9
Monday-Sunday: 12am-12am (staffed 24/7); Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381 CODES: AH, AD, BS, C, DA, ET, OL, OW

Street Legal

22 Holyrood Road, Edinburgh EH8 8AF
0131 344 0825, http://bit.ly/2MQHRGC
Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh. CODES: LA, AD, ET, AH

Street Soccer Scotland (Edinburgh)

2 Bernard Street, Edinburgh EH6 6PU
07480 979 919, http://bit.ly/1U81BBS
Monday & Wednesday: 1pm-3pm (Powerleague Portobello - phone 07480979919 before your first visit); Thursday: 1pm-2:30pm (Leith Community Centre - phone 07480979919 before your first visit); Wednesday: 10:30am-12pm (Powerleague Portobello - referral only); Street soccer and football-inspired training and personal development as a medium to empower people who are affected by social exclusion to make positive changes in their lives. Call Robbie on 07480 979 919 before your first visit. CODES: LF, ET

Street Soccer Scotland (Glasgow)

07480 970 790, https://bit.ly/2OnByJO
Monday: 2pm-4pm (Lady Octavia Sports Centre, Greenock); Tuesday, Thursday, Friday: 1pm-3pm (Townhead Powerleague); Street soccer and football-inspired training and personal development as a medium to empower people who are affected by social exclusion to make positive changes in their lives. Call Ross on 07480 970 790 before your first visit. CODES: LF, ET

Wellbeing Service for Young People

171 Wilton Street, Glasgow G20 6DF
0808 143 2002, https://www.qcha.org.uk/qc-wellbeing/young-people
Monday-Sunday: 12am-12am (24hour support); 24/7 support for homeless 16–21 year olds. Referral only via Glasgow City Council: 0141 302 2744 (or 0800 838 502 for out of hours). CODES: AH, AD, BA, C, ET

YMCA Glasgow

15 Dava Street, Glasgow G51 2JA
0141 565 1200, http://bit.ly/2IG0EiB
Monday-Friday: 8am-6pm; Works with people of all ages experiencing homelessness to access and stay in appropriate accommodation. At Ypeople we offer lots of services to people of all ages who are going through homelessness, including supported accommodation, temporary furnished flats, outreach housing support, and support to access to private rented sector. We do this in Glasgow, Edinburgh, South Lanarkshire, East Dunbartonshire, Highland and Orkney. CODES: AH, AD, TS

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484