CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

Caritas Anchor House

81 Barking Road, Canning Town E16 4HB
0207 476 6062,
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email Opening times: 24/7 CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF

Catalyst Night Shelter (Ahava Community)

01708 755 321,
Monday-Sunday: 6pm-8:15am; Year-round night shelter for 20 people, 18+. Self- and agency referrals, inc prison and probation services. No drugs, alcohol. CODES: F, AH


Central House, 25 Camperdown Street E1 8DZ
0808 800 0661,
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps. CODES: AH, AD, A, C

Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex CO3 3DF
01206 549885; 01206 805324,
Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, BA, BS, BE, ET, F, IT, L, TS

Emmaus Greenwich

226 Elmley Street SE18 7NN
020 8854 3426,
Monday-Friday: 10am-6pm; Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich. CODES: CA, ET

Emmaus South Lambeth Community

9a Knights Hill, West Norwood SE27 0DB
0300 123 2001,
Monday, Tuesday, Wednesday, Friday: 9:30am-5pm; Thursday: 10am-5pm; Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit. CODES: AD, CA, ET

Enfield and Haringey Homeless Respite, All People All Places

N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: CODES: AD, A, AH, BS, BE, BA, DA, L, MD, TS

Glass Door Homeless Charity

155a Kings Road, Chelsea SW3 5TX
020 7351 4948,
Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA

GrowTH (Tower Hamlets)

302 The Highway, Shadwell E1W 3DH
01 October to 30 April
Monday-Friday: 9am-5pm; GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation. Referrals made by agencies in Tower Hamlets ( Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead Low support, 15 bed spaces, 28 nights max, men and women. (Details: CODES: AH, AD

Herts Young Homeless (HYH)

1st Floor, Gracemead House, Woods Avenue, Hatfield AL10 8HX
03333 202 384,
Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS

Hope 4 Barking Night Shelter

07527 192161,
01 January to 31 December
Monday-Sunday: 7:30pm-8am; Year-round shelter for around 15 single people aged 18+ in the LB of Barking & Dagenham. Self- or agency referrals. Ring or email CODES: AH, FF, AD, BS

Joel Night Shelter

Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston KT2 6QL
0208 255 7400,
01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter); Tuesday: 8:30am-9:30am (conflict resolution); Tuesday: 10am-1pm (art group); Thursday: 10am-2pm ('cook and eat' programme); Monday-Friday: 10am-1pm (drop-in advice); Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives. CODES: AH, AD, AC, B, BS, BE, CL, ET, FF, FC, IT, L, LF, LS, TS

Missionaries of Charity (Gift of Love - for men)

112-116 St George's Road, Waterloo SE1 6EU
020 7620 1504
Friday-Wednesday: 9am-11am; Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits. CODES: MH, AH, A, FF

Redbridge Assessment Centre

16 York Road, Ilford IG1 3AD
020 8911 7470,
Sunday-Thursday: 7:30am-8:45am; Friday & Saturday: 7:30pm-9:15am; Monday-Friday: 9:30am-5pm (office hours); Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team. CODES: AH, A, AC, BS, BE, CL, DW, ET, F, IT, LS, MS, LF

Romford YMCA

29 Rush Green Road, Romford RM7 0PH
01708 766211 x 281,
Monday-Friday: 9am-4pm (office hours) ; Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write. CODES: LF

The Connection at St Martin in the Fields

12 Adelaide Street WC2N 4HW
020 7766 5544,
Monday, Tuesday, Thursday, Friday: 9am-1pm; Wednesday: 9am-12:30pm; Saturday: 9am-1pm (invite only); Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services. CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF

The Outside Project & Star Refuge

Monday-Friday: 10am-1pm (phone referrals); Monday: 6pm-9pm (drop-in, Castlehaven Comm Assn, 23 Castlehaven Rd NW1 8RU); Wednesday: 5pm-7pm (drop-in for trans people, 1st Wed of month, cliniQ, 56 Dean St, W1D ); Wednesday: 2pm-3:30pm (drop-in, Origin Housing, St Richards Hse, 110 Eversholt St, NW1 1BS); Friday: 2pm-3:30pm (drop-in, London Friend, 86 Caledonian Rd, N1 9DN); Wednesday: 12pm-2pm (drop-in, 2nd Wed of month, Camden LGBT Forum Hub, Union Chapel, Compton Terr, N1 2UN); The UK’s first LGBTIQ+ crisis/homeless shelter & community centre. For referral, please download the form (, phone the Stonewall Housing Helpline (020 7359 5767) or email All services are free and confidential. For changes to services during Covid-19 please call. CODES: SF

Trinity Homeless Projects (Uxbridge)

Redford House, Redford Way, Uxbridge TW3 1YW
020 8797 9500,
Monday-Saturday: 9am-5pm (Uxbridge office hours - 01895 256655); Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB); Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection. CODES: AH, AD, BA, DA

Blue Triangle

211 Gallowgate, Glasgow G1 5DX
0141 221 8365,
We provide safe and secure mainly hostel type accommodation for vulnerable people who are homeless, at risk of homelessness. Accommodation and support for homeless men and women aged 18-40. CODES: AH, AD

Castlecliff (City of Edinburgh Council)

25 Johnston Terrace, Edinburgh EH1 2NH
0131 225 1643,
Monday-Sunday: 9am-9am; Emergency direct-access hostel for single people or couples, who are homeless and over 16. Some provision for pets. It aims to help residents find more sustainable long-term accommodation. CODES: AH, BS, BE, CL, TS

Crossreach (Cunningham House)

Cunningham House, 205 Cowgate, Edinburgh EH1 1JH
0131 225 4795,
Ring or visit. Short-term supported residential accommodation for single homeless people (18-65) who have additional support needs they wish support with; such as offending, drug, alcohol and mental health matters. Please contact the City of Edinburgh Council if you wish to be referred.

Crossreach (Lewis Street Project)

Flat 1, 6 Lewis Street, Stornoway, Isle of Lewis HS1 2JF
01851 706888,
Monday-Friday: 10am-6pm (housing support); Saturday & Sunday: 10am-2pm; Supported accommodation in the centre of Stornoway. CODES: TS

Dunedin Harbour

4 Parliament St, Leith, Edinburgh EH6 6EB
0131 624 5800,
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Ring or visit. Referral via Edinburgh City Council: 0131 529 7355 or 0131 529 7829 CODES: AH, AD, A, BA, CA, DW

ELPIS Centre

23 Mayfield Street, Glasgow G20 9RQ
0141 946 0605,
Accommodation and support for homeless or vulnerable women aged 16-25. CODES: OW, OL, C, AD, AH

Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow G22 5QT
0141 353 3903,
Monday-Friday: 9am-4pm; Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services. CODES: AH, CA, CL, ET, OL

Health in Mind

40 Shandwick Place, Edinburgh EH2 4RT
0131 225 8508,
Monday-Thursday: 9am-5pm; All meetings currently online on Zoom. A range of mental health and wellbeing services for people with housing and mental health support needs. You can self-refer to most services directly or ask your GP to refer you. Counselling; support for people from minority ethnic communities; combatting isolation by connecting people; art therapy; suicide prevention; support with substance misuse; health information; training and more - please phone for more details. CODES: MH, AH, AD, C, TS, AC, ET

Hillcrest Futures

1 St John's Hill, The Pleasance, Edinburgh EH8 9TS
0131 557 5502,
Monday-Friday: 9am-2pm; Supported accommodation for up to two years for people who have been homeless. Ring or drop in. CODES: AH

Keymoves (Four Square)

07771 516762,
Monday-Sunday: 12am-12am (staffed 24/7); 24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs. CODES: MS, OL, CL, DA, BA, AD, AH


Monday-Friday: 9am-5pm; Nightstop provides young people, aged between 16-25, with emergency accommodation within vetted and trained host households in communities across Glasgow. If you need somewhere to stay tonight call 0141 418 6990 Monday to Friday, 9am – 5pm (Generally but this number puts you through to an emergency phone number outside of these hours)

Open Door Accommodation Project

7-12 Adelaide Street, Livingston, Edinburgh EH54 5HG
01506 430221,
Monday-Sunday: 8am-8pm; Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first. CODES: AH

Quarriers (Project/Stopover)

189 Pollockshaws Road, Glasgow G41 1PS
0141 420 3121,
Monday-Sunday: 12am-12am (24 hours support); For men and women aged 16-25. Accommodation is on the upper levels of a three-storey building, lift available. They support young people experiencing drug addiction, alcohol misuse, mental health problems, offending behaviour or severe emotional and psychological issues. CODES: ET, DW, BA, A, AD, AH, MH

Randolph Crescent Hostel

2 Randolph Crescent, Edinburgh EH3 7TH
0131 220 1607
Monday-Sunday: 9am-9am; Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221. CODES: AH, DW, A

Saffron Housing

553 Shields Road, Glasgow G41 2RW
0141 422 1112,
Monday-Friday: 9am-5pm; Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email for more information. CODES: AH, BA, DA, TS

Simon Community Scotland

472 Ballater Street, Glasgow G5 0QW
0141 418 6984,
Saturday-Sunday: 11am-11pm (street outreach); 472 Ballater Street, Glasgow (Head Office): 0141 418 6984 389 Argyle St, Glasgow (Access Hub): 0141 552 4164 Phone lines open 24/7. Acccommodation and support services around Scotland, including the Rough Sleepers & Vulnerable People service. For more information call numbers above. See NIGHTSTOP (DEPAUL), STREETWORK and ACCESS HUB for information about those services. A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support. CODES: MH, AH, AD, A, DW, OL, OW

Simon Community Scotland (Newlands Project)

73 Monreith Road, Glasgow G43 2PE
0141 632 8912,
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation. CODES: AH, AD, C, TS

Simon Community Scotland (Parkhead Project)

43 Tollcross Road, Glasgow G31 4UG
0141 550 4459,
Accommodation and support for men and women (25+) with alcohol- and drug-related issues. CODES: A, DW

Steps to Hope

07949 838666,
Monday: 6pm-7pm Monday Munchies - St Columbus, 14 Johnston Terrace, E14 EH1; Tuesday & Friday: 5pm-5:30pm Catering van - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH; Sunday: 5pm-7pm Sunday Supper - St Cuthberts, 5 Lothian Rd, Edinburgh, EH1 2EP; Saturday: 10am-1pm Souper Saturday - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH; Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Phone-line open all time. CODES: SF, FF, C, A, OW

Stopover (Four Square)

40 Grove Street, Edinburgh EH3 8AT
0131 229 8381,
Monday-Sunday: 12am-12am (staffed 24/7); Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381 CODES: AH, AD, BS, C, DA, ET, OL, OW

Talbot Association (Belmont House)

494 Great Western Road, Glasgow G12 8EW
0141 357 2500,
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues. CODES: A, DW

Talbot Association (Buchanan Lodge)

2 Fernhill Road, Rutherglen, Glasgow G73 4BF
0141 631 1919,
Accommodation and support for men aged 45+ with addiction issues.

Talbot Association (Dalhousie Street)

52 Dalhousie Street, Glasgow G3 6PN
0141 332 8512
Accommodation and support for men and women aged 40+ with addiction issues. CODES: AH, A, DW

Talbot Association (Riverside Project)

892 Govan Road, Glasgow G51 3AF
0141 440 2633
Support and accommodation for men and women (18+) with mental health and/or alcohol issues. CODES: MH, AH, A, MS

The Arch Resettlement Project

36 Muslin Street, Bridgeton, Glasgow G40 4AP
0141 554 2497,
Monday-Sunday: 8am-4pm; Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance. CODES: AH, TS

The Mungo Foundation (De Paul House)

27 Cruden Street, Govan, Glasgow G51 3RP
0141 445 2800,
Support and accommodation for young men & women (16-21). CODES: AH, AD

The Salvation Army (The Pleasance Lifehouse)

1 The Pleasance, Edinburgh EH8 9UE
0131 556 9674,
For single homeless men (18+) - those with a local connection are given priority. CODES: AH, AD

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow G1 5DT
0141 552 4301,
Monday-Sunday: 9am-9pm (staff on duty 24/7); Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months. CODES: MH, AH, AD, BA, BS, BE, CL, DA, DT, ET, LF, MS, OL, TS

Wellbeing Service for Young People

171 Wilton Street, Glasgow G20 6DF
0808 143 2002,
Monday-Sunday: 12am-12am (24hour support); 24/7 support for homeless 16–21 year olds. Referral only via Glasgow City Council: 0141 302 2744 (or 0800 838 502 for out of hours). CODES: AH, AD, BA, C, ET

YMCA Glasgow (Branston Court)

Branston Court, 71-95 Panmure Street, Maryhill, Glasgow G20 7SJ
0141 945 2526,
Accommodation and support for 16-25-year-olds. CODES: LF, ET, CA, AH

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484