Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

Issue 120 [May-June 2019] RECOVERY

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London edition (PDF 1.07MB) DOWNLOAD ISSUE
Scottish edition (PDF 1.07MB) DOWNLOAD ISSUE


Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know at The Pavement!


you are viewing "all services in West Midlands"
Addaction Birmingham

279 Gooch Street, Highgate, Birmingham,

B5 7JE

Phone: 0121 465 4030

Monday, Wednesday, Thursday, Friday: 10am-6pm
Tuesday: 10am-8pm

Needle exchange; drop-in facility; advice and information on treatment and harm reduction; vaccinations and blood testing for blood-borne viruses; one-to-one work; ear acupuncture; workshops; onward referral. Call for details.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Debt advice, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers


Balsall Heath Centre, 228 Mary Street, Balsall Heath, Birmingham

B12 9RJ

Phone: 0121 440 5296

Monday: 11am-4pm (out of hours: 07976 188 220)
Tuesday-Friday: 9:30am-5pm

A women's community project in Birmingham working to the ?one stop shop? approach. Women undertake their community sentences both on specified activity requirements or community payback orders. Undertake prison in-reach and offer support to women in all areas of their lives.

Mental health, Art classes, Internet access, Outreach workers


236 Bristol Road, Birmingham, ,

B5 7SL

Phone: 0121 0300 456 4295

Monday-Thursday: 9am-5pm
Friday: 9am-4:30pm

Works with people with alcohol, drugs and gambling addictions in the Midlands. Initiatives for South Asian communities, women, homeless people and families.

As Suffa Homeless Outreach (Birmingham)

25 Park Lane, Birmingham, ,

B6 5DA

Phone: 07789663956

Wednesday, Friday, Sunday: 7:30pm-8:30pm (chicken biryani and drinks behind the old central library)

Looks to help the homeless. Provides food for homeless people and an attentive ear.

As Suffa Homeless Outreach (Coventry)

15 Bishop Street, Wednesbury Road, Coventry,


Phone: 07557338118

Thursday: 7:30pm-8:30pm (biriyani chicken and drinks)

Looks to help the homeless. Provides food for homeless people and an attentive ear.

As Suffa Homeless Outreach (Walsall)

The Glebe Centre, Wednesbury Road, Walsall,


Phone: 07834098817

Thursday: 7:30pm-8:30pm (chicken biryani at the Glebe Centre)

Food for homeless people and an attentive ear.

Ashram Housing Association Reducing Domestic Violence Project

, , ,

Phone: 0121 764 3817

Monday-Friday: 9am-5pm (phone for appointment)

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Medical/health, Tenancy support, Legal advice

Base 25

Castle House, Wheelers Fold, Wolverhampton,


Phone: 01902 572040

Monday-Thursday: 12pm-6pm
Friday: 12pm-5pm
Saturday: 1pm-3pm

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 0730233

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links

Birmingham Christmas Shelter

St George?s Hub, Great Hampton Row (off Great Hampton Street), Newtown, Birmingham

B19 3JG

Phone: 07846 299336

23 December to 28 December
Friday-Wednesday: 9am-9am (from 10am on 23 Dec to 10am on 28 Dec)

Age 18+ mixed; Bed for up to 150; Dogs on a lead welcome Bus service 46/46a from Bull Street stops outside St George's. Buses 16, 74 and 79 stop in Great Hampton Street.

Accommodation/housing advice, Food (free)

Birmingham Churches Winter Night Shelter

Birmingham, , ,

01 January to 30 April
Monday-Sunday: 7pm-8am

Community of churches, organisations and individuals who provide hospitality, food and a bed for the night to up to 12 homeless men in Birmingham. Access is through referrals made by Sifa Fireside ( only.

Accommodation/housing advice, Bedding, Food (free), Foot care, Leisure facilities

Birmingham City Council (Housing Pathways)

, , ,

Phone: 0121 675 1683

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (

Accommodation/housing advice

Birmingham Drug + Alcohol Team

PO Box 16732, Birmingham, ,

B2 2GF

Phone: 0121 303 4454

Monday-Friday: 9am-5pm

Visit website for signposting to drug and alcohol services. For information & advice on treatment services in Birmingham, call: 0300 5555 999.

Alcohol workers, Drugs workers, Education/training

Birmingham FLAG

University of Birmingham Law School, Edgbaston, Birmingham,

B15 2TT

Phone: 0121 415 8812

Tuesday & Thursday: 5pm-7pm (appointments – term time only)

Written advice on debt, domestic violence, family, housing, benefits, mental health and mental capacity etc. More info from the website.

Mental health, Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Birmingham Legal Advice Clinic

1st Fl, Birmingham Library, Centenary Square, Broad Street, Birmingham

B1 2ND

Phone: 0121 242 4242

Tuesday: 5:30pm-7:30pm

Phone for an appointment. Advice on debt, housing and benefits.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Legal advice

Blue Cross (Bromsgrove Rehoming Centre)

Wildmoor Lane, Catshill, Bromsgrove, Worcs

B61 0RJ

Phone: 0300 777 1460

Monday & Tuesday: 10am-3pm
Thursday-Saturday: 10am-3pm
Sunday: 10am-2pm (also Bank Holidays exc. 25–26 December and 1 January)

Pet care clinic for people who can?t afford private vets? fees in the B60, B61 and B97 postcode areas. Ring for more information.

Centrepoint Streets Project

The Warehouse 26R, Carters Green, West Bromwich,

B70 9LW

Phone: 0871 717 7284

Monday-Thursday: 10am-4pm
Map Website: http://

Support services for young people, asylum seekers and refugees, homeless and disadvantaged people. Soup kitchen and respite centre.

Accommodation/housing advice, Advocacy, Clothing store, Debt advice, Food (free), Food

CHADD (On Route Project)

6 Dixons Green Road, Dudley, ,


Phone: 01384 455464

Monday-Friday: 9am-5pm

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD (Outreach Support Service)

98/99 Dixons Green Road, Dudley, ,


Phone: 1384 864232

Monday-Friday: 9am-5pm

Confidential advice and assistance, and signposting to other services. Advice on benefits, debt, registering with a GP, finding suitable schools, work and college, tenancy etc.

Benefits advice, Debt advice, Education/training, Outreach worker links, Tenancy support

Community Mental Health Team for Homeless People

Birmingham and Solihull Mental Health NHS Trust, The Matthews Centre, Duddeston Manor Road, Birmingham

B7 4LZ

Phone: 0121 301 3350

Monday-Friday: 9am-4:30pm

Statutory NHS mental health service for homeless people in Birmingham. Psychiatric assessment, medical review and community mental health nursing services.

Coventry and Warwickshire YMCA (Daimler Green)

Endeavour Court, 20 Chelmarsh, Daimler Green, Coventry


Phone: 024 7659 7009

Monday-Sunday: 9am-9am (call for appointment)

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Tenancy support

Coventry Cyrenians

Oakwood House, Cheylesmore, Coventry,


Phone: 024 7622 8099

Monday-Friday: 9:30am-4pm

Provides high quality services to homeless, vulnerable and disadvantaged people in Coventry and Warwickshire to improve their lives and empower them to live as independently as possible. Freephone: 0800 0180 579.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Debt advice, Food, Outreach workers, Tenancy support

Coventry Foyer

Holyhead Court, Lower Holyhead Road, Coventry,


Phone: 024 76251001

Monday-Sunday: 9am-9am

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Outreach worker links

Coventry Jesus Centre (The Bridge Drop-In)

7 Lamb Street, Coventry, ,


Phone: 02476 550033

Tuesday-Friday: 9am-4pm
Sunday: 9am-10:30am
Monday: 10am-1pm (reception)

Friendship and help to people of all faiths and none. Support groups, skills classes, community cafe, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee & Migrant Centre

15 Bishop Street, Coventry, ,


Phone: 024 7622 7254

Monday-Thursday: 9am-5pm
Wednesday & Friday: 1pm-5pm (Asylum Team appointments)
Friday: 9am-4pm

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women?s and youth groups.

Crisis Skylight (Birmingham)

Suite 303, 25 Heath Mill Lane, Digbeth, Birmingham

B9 4AE

Phone: 0121 348 7950

Monday-Friday: 10am-8:30pm

Outreach service that works with homeless and vulnerable adults. Its 12-week programme, taster sessions and 1-to-1 support will help you learn more skills, improve your confidence and support your journey towards independence.

Careers advice, Education/training, Music/drama