Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

Issue 120 [May-June 2019] RECOVERY

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know at The Pavement!


you are viewing "all services in North East"
Albert Kennedy Trust (North-east)

1 Osborne Road, Jesmond, Newcastle upon Tyne


Phone: 0191 281 0099

Monday-Friday: 10am-4:30pm

Supports LGBT+ 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. Phone 0161 228 3308 before you visit, if you can. If you don't have much credit on your phone, AKT will ring you back.

Advocacy, Legal advice, Accommodation/housing advice, Benefits advice, Debt advice, Education/training, Tenancy support


18 Darlington Road, Ferryhill, Durham,

DL17 8JP

Phone: 0191 640 4604

Monday-Friday: 9am-5pm

Affordable and pet-friendly homes available in the North-East to those who most need them - 0191 640 4604 or

Accommodation/housing advice

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead

NE11 0LF

Phone: 0191 273 8891

Monday-Friday: 9am-3pm (phone to be referred to appropriate services)

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Food (free), Food, Laundry, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Ex-offenders

East Coast Homeless Outreach

80 Cleethorpe Rd, Grimsby, ,

DN31 3EH

Phone: 07453 872940

Saturday: 6:30pm-10pm (under the flyover)
Map Website: http://

Tea, coffee. Hot stew, curry, fish, casseroles. Cold sandwiches. Everyone is given a food parcel of bread, cakes, chocs, sandwiches, pies - whatever has been donated! Plus there's a raffle for fun.

Food (free)

Greatplaces Floating support service

Photon House, Percy Street, Armley , Leeds

LS12 1EG

Phone: 0113 2205287

Supports vulnerable people into secure accommodation. Resettlement and homelessness prevention.

Accommodation/housing advice, Benefits advice, Debt advice

Rush House Ltd

18-19 Lindum Terrace, Doncaster Road, ,

S65 1NJ

Phone: 01709 369295

Rush House provides accommodation and support to homeless 16-25-year-olds in Rotherham. It offers the opportunity for young people to develop skills and confidence to become the best they can be. Staffed 24/7, with groups and drop-ins - group work sessions, A Place of Your Own sessions, ICT, literacy, numeracy and more.

Accommodation/housing advice, Benefits advice, Education/training, Internet access, Tenancy support

Selby Street Mission

Selby Street, Hull, ,


Phone: O1482 442461

Monday: 10am-12pm (clothes bank)
Tuesday: 11am-1pm (lunch)
Wednesday: 11am-2pm (addiction recovery group)
Friday: 10am-2pm (Create arts group, with shared lunch)
Sunday: 10:30am-12pm (informal service, with breakfast)
Map Website: http://

Serves the local community, demonstating Christ?s love in practical ways, feeding the hungry and helping people to be free of addiction and debt.

Art classes, Benefits advice, Bathroom/showers, Clothing store, Debt advice, Food (free), Food

The Whitechapel Centre

Langsdale Street, Liverpool, ,

L3 8DU

Phone: 0151 207 7617

Monday-Sunday: 8am-8pm (homeless resolution hub, enablement activities)

Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Music/drama, Outreach workers, Tenancy support, Ex-forces, Ex-offenders

Wearside Women in Need

1st Floor, The Elms, Concord, Washington, Tyne & Wear

NE37 2BA

Phone: 01914163550

A range of services from domestic violence refuges to drop-in facilities for homeless men and woman. Direct-access hostel for young homeless women. Aims to provide a friendly services, and if they can't help, will try to suggest a service that can. 24-hour domestic violence helpline: 0800 066 5555. 24-hour helpline for men: 0191 510 8010. Opening times vary - see website.

Tenancy support, Medical/health, Outreach worker links, Clothing store, Accommodation/housing advice, Food, Clothing store, Bedding, Alcohol workers, Advocacy, Accommodation/housing advice

Wirral Churches Ark Project

Mary Cole House, 6 Sandford Street, Birkenhead,

CH41 1BN

Phone: 0151 649 0111

Monday-Sunday: 9am-9am (accommodation and support)
Monday-Friday: 9am-12am (crisis training and events – term-time only)

Three-month stay, emergency accommodation service for single homeless people with multiple support needs. 22 male beds and 5 female. Referral required via Wirral ?Mainstay? (

Accommodation/housing advice, Advocacy, Art classes, Benefits advice, Bathroom/showers, Bedding, Debt advice, Education/training, Food, Internet access, Laundry, Music/drama