
Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Advice services
- Animals/pets
- Arts
- BME/refugee
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBT
- Miscellaneous
- Night shelters
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits advice
- careers advice
- clothing store
- counselling
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Housing help in London"
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
Phone: 020 8694 5797
24 September to 31 March
Monday-Sunday: 6:30pm-8:30am
Monday-Friday: 9am-12pm (9–10.30am for rough sleepers only)
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)
Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 18+, dry, 25 spaces.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders
Al-Hasaniya Moroccan Women's Centre
Bays 4 and 5, Trellick Tower, Golborne Road
W10 5PL
Phone: 020 8969 2292
Monday-Friday: 9:30am-5pm
Friday: 10am-12pm (drop-in)
Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+)
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.
Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health
Alone in London (Depaul)
Unit 6, 48 Provost Street
N1 7SU
Phone: 020 7278 4224
Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.
Mental health, Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training
Clapton Community Drop-in
Round Chapel Old School Rooms, Powerscroft Road
E5 0PU
Phone: 020 8533 9676
Wednesday: 12:30pm-3:30pm (Job Club)
Contact: coordinator.claptondropin@gmail.com. Help to access services, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, with support to access Universal Job Match, write a CV and apply for jobs. For info about peer support for women or mental health support, phone, call in or check the website.
Mental health, Benefits advice, Careers advice, Food (free), Outreach worker links, Legal advice, Ex-offenders
Commonside Community Development Trust
New Horizon Centre, South Lodge Avenue, Pollards Hill
CR4 1LT
Phone: 020 8764 9582 x 207
Monday, Tuesday, Friday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Thursday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Thursday: 11am-1pm Drop-in café area for appointments for advice re eg mental health services, GPs, dentist, DWP/JCP etc
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Saturday: 8:30am-6:30pm Also free Afro-Caribbean meal at late lunchtime.
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Sunday: 8:30am-6:30pm
Sunday: 11:30am-1:30pm Additionally free veggie lunch and chat with local SDA
Commonside Trust runs the New Horizon Centre in Pollards Hill, London Borough of Merton; includes a lunch club for older people and support services for families, socially prescribed patients, volunteering, employability support.
Accommodation/housing advice, Benefits advice, Drugs workers, Food (free), Mental health, Clothing store, Debt advice, Tenancy support, Laundry
Crisis Christmas
66 Commercial Street
E1 6LT
Phone: 0300 636 1967
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm
Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).
Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support
Crisis Skylight (London)
66 Commercial Street
E1 6LT
Phone: 0300 636 1967
Saturday-Sunday: 11am-5pm
Friday: 9am-6pm
Monday-Friday: 4pm-5pm (wellbeing drop-in with the mental health team)
Workshop programme (huge range of activities!) from the website. Additional support available regarding employment (inc. specialist service for E Europeans), housing, mental health and well-being, and from the progression team.
Mental health, Education/training, Step-free
Depaul
London
Phone: 0207 939 1220
Safe emergency accommodation for homeless people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Accommodation/housing advice, Advocacy, Mental health, Debt advice
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
Phone: 0207 474 9812
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
Mental health, Advocacy, Benefits advice, Education/training, Medical/health
Health E1
9-11 Brick Lane, Aldgate East
E1 6PU
Phone: 020 7247 0090
Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic)
Monday-Friday: 2pm-3:30pm (substance misuse drop-in)
Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.
Mental health, Benefits advice, Drugs workers, Medical/health, Needle exchange, Sexual health
Holy Trinity Brompton
Queen's Gate (St Augustin's)
SW7 5LP
Phone: 020 7590 8248
Safe, non-judgmental place where all are welcome. Food, advice, friendship and practical support in a non-threatening Christian environment. Hot breakfast, coffee bar and a range of activities. Counselling, debt and welfare advice, and alcohol and drug support through partner organisations, which include GlassDoor caseworkers, CrossLight Debt Advisors, and CGL Addiction Specialists.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers
Positive East
159 Mile End Road, Stepney
E1 4AQ
Phone: 020 7791 2855
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.
Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Benefits advice, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Food, Internet access, Needle exchange
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
Phone: 020 7835 1389
Monday-Friday: 11am-1pm Mental health advice on 07928 831372.
Monday, Tuesday, Wednesday, Friday: 12pm-2pm Housing advice
St. Cuthbert's Centre is a 30-year-old charity that was joined by Refettorio Felix in 2017 through a collaboration with Chef Massimo Bottura’s non-profit organisation Food for Soul, creating the current Refettorio Felix at St. Cuthbert’s Centre.
Food (free), Food, Bathroom/showers, Advocacy, Mental health, Outreach workers, Accommodation/housing advice
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Wednesday: 4pm-7pm (drop-in alternative weeks - phone to check)
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
Phone: 020 7702 4260
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
Phone: 020 7766 5544
Wednesday: 9am-12:30pm
Saturday: 9am-1pm (invite only)
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.
Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 020 7357 9363
Tuesday: 9:30am-12pm (mental health surgery)
Wednesday: 10am-1pm (osteopath)
Thursday: 9:30am-1pm (DWP surgery)
Sunday: 10:30am-11:30am (clothing store, 2nd, 3rd & last of month, Oct–May)
Thursday: 9:30am-1pm (health advice for refugees)
Monday-Friday: 10:30am-1pm (access to computers)
Monday & Friday: 9:30am-1pm (nurse)
Monday & Wednesday: 10am-11am (clothing store, by ticket only)
Monday: 9am-1pm (nurse)
Open-access day centre open 7 days a week. Daily services include breakfast & lunch, showers and housing & welfare advice. All services are free.
Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free