Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

July-August 2021 : Know Your Rights READ ONLINE

DOWNLOADS

Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in London"
Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens

W3 8AA

Phone: 020 8992 5768

Monday-Friday: 9am-12pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Monday-Friday: 2pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Thursday: 2:30pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)

Call for the times of their wide range of services.

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care, Medical/health

Addiction, Recovery, Community, Hillingdon Service (Arch)

Old Bank House, 64 High Street, Uxbridge

UB8 1JP

Phone: 01895 207777

Monday, Wednesday, Friday: 9am-5:30pm
Tuesday & Thursday: 9am-7pm

Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.

Needle exchange, Accommodation/housing advice, Careers advice, Leisure facilities, Counselling

AKT (London and nationwide)

EC1N 7RJ

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online. Staff can also still be contacted as normal. If you have any general enquiries email: contact@akt.org.uk We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.

Mental health, Sexual health, Counselling, Legal advice, Accommodation/housing advice

All East

Ambrose King Centre, The Royal London Hospital, Whitechapel Road

E1 1BB

Phone: 020 7377 7306/7307

Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info.

Counselling, Medical/health, Sexual health

Alone in London (Depaul)

Unit 6, 48 Provost Street

N1 7SU

Phone: 020 7278 4224

Monday-Friday: 9am-5pm

Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.

Mental health, Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training

Antidote Services (London Friend)

London Friend, 86 Caledonian Road

N1 9DN

Phone: 020 7833 1674

Was an LGBT+ drop in pre-Covid-19. Drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community. For support email counselling@londonfriend.org.uk; antidote@londonfriend.org.uk Also drug and alcohol services targeted at the lesbian, gay, bisexual and transgender (LGBT) community. See website for latest contact information.

Alcohol workers, Counselling, Drugs workers, Sexual health

Ashford Place Assessment Centre

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities

Ashiana Network

Oceanair House, 750-760 High Road

E11 3BB

Phone: 020 8539 0427

Monday-Friday: 9:30am-5pm (closed midday-1pm)

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Aziziye Mosque

117-119 Stoke Newington Road

N16 8BU

Phone: 020 7254 0046

Monday-Sunday: 11am-11pm

Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

Barnet Young People's Drug and Alcohol Service

Ground Floor, Dennis Scott Unit, Edgware Community Hospital

HA8 0AD

Phone: 0300 303 3169

Support for young people affected by drug or alcohol problems. Psychosocial Interventions to encourage behavioural change and emotional change, pharmacological treatment, one to one and group work. Personalised services, and they can come and meet you at a place which suits you. Phone to find out more.

Alcohol workers, Counselling, Drugs workers

Brandon Centre

26 Prince of Wales Road

NW5 3LG

Phone: 020 7267 4792

Monday-Thursday: 10:30am-5:30pm (Advice line)

Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk

Sexual health, Medical/health, Counselling, Mental health, Advocacy

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road

NW10 3RY

Phone: 0300 303 4611 (free)

Monday-Saturday: 9:30am-5pm

The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.

Needle exchange, Drugs workers, Alcohol workers, Sexual health, Counselling, Careers advice, Education/training

Cardboard Citizens

77a Greenfield Road

E1 6QR

Phone: 020 7377 8948

Monday-Friday: 10am-6pm

"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants. Many online activities.

Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Music/drama, Leisure facilities

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd

SW1P 2BG

Phone: 020 7222 1602 (reception)

Monday-Thursday: 9:30am-3:30pm
Friday: 12:30pm-3:30pm

No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

Caritas Anchor House

81 Barking Road, Canning Town

E16 4HB

Phone: 0207 476 6062

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free

CAYSH

Croydon Turnaround Centre, 2 Whitgift Street, Croydon

CR0 1FL

Phone: 0208 683 0227

Monday-Friday: 10am-5pm (under 21s)
Monday-Friday: 9:30am-4:45pm (22+, Taberner House)

Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House.

Accommodation/housing advice, Advocacy, Counselling

Centre 70 Pro Bono Clinic

46 Knights Hill, West Norwood

SE27 0JD

Phone: 020 8670 0070

Monday: 7pm-9pm (legal advice - appointment only)
Monday, Tuesday, Thursday, Friday: 10am-4pm (advice drop-in - closed 1-2pm. Phone 020 8670 0070 to arrange to see an advisor)
Wednesday: 2pm-4pm (advice drop-in. Phone 020 8670 0070 to arrange to see an advisor)

Initial legal advice, written advice and form-filling covering the areas of debt, employment, housing etc. The Centre also provides low-cost counselling and a range of other services.

Accommodation/housing advice, Debt advice, Counselling

Centrepoint

Central House, 25 Camperdown Street

E1 8DZ

Phone: 0845 466 3400

For people aged 16-25. Referral via your local housing options team.

Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Education/training

CGL - Camden Community Drugs Service (Camden)

184 Royal College Street, Camden Town

NW1 9NN

Phone: 020 7485 2722

Tuesday, Wednesday, Friday: 9:30am-5pm
Monday & Thursday: 9:30am-8pm

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Legal advice

CGL - New Direction

410 Lewisham High Street, Lewisham

SE13 6LJ

Phone: 020 8314 5566

Monday, Wednesday, Thursday, Friday: 9am-5pm (open access)
Tuesday: 9am-1pm Self-referral/open access

Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk Support for families and carers is available. Email: lewisham.carers@cgl.org.uk.

Alcohol workers, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach workers

Clean Break

2 Patshull Road

NW5 2LB

Phone: 020 7482 8600

Monday: 11am-1pm (health and wellbeing)

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.

Mental health, Alcohol workers, Drugs workers, Education/training, Music/drama, Counselling, Medical/health

Divine Rescue

Thurlow Lodge, 1 Thurlow Street

SE17 2US

Phone: 020 3489 1765

Monday-Friday: 9am-4pm

Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.

Accommodation/housing advice, Advocacy, Benefits advice, Clothing store, Counselling, Education/training, Food (free), Outreach workers

Dual Diagnosis Anonymous

Phone: 07702 510110

Self-help organisation supports people who are struggling with addiction and mental health conditions through a '12 Step + 5' recovery programme, workshops and other services. Phone, check website or email info@ddauk.org to learn more. All meetings now held on Zoom (MEETING LINKS ON WEBSITE): TUE, FRI: 7PM SAT: 11AM SUN: 7.30PM 24HOUR SUPPORT LINE

Mental health, Counselling

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street

N7 6QT

Phone: 020 7700 7995

Monday-Friday: 9:30am-5:30pm

Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Outreach worker links, Legal advice

Evolve Housing & Support

9 Akabusi Close, Croydon, Greater London

CR0 6YL

Phone: 020 8662 1171

Monday-Friday: 9am-4pm

Accommodation for 10 people aged 21-69 who have experienced alcohol- and/or drug-related problems, and are currently dry/clean and wish to remain so. Priority to applicants from Croydon. Referral only.

Alcohol workers, Counselling, Drugs workers