Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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September-October 2021 : Losses and gains READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services in Scotland"
Barony (Contact Point, Edinburgh)

101 High Riggs Road, Tollcross, Edinburgh

EH3 9RP

Phone: 0345 140 7777

Tuesday: 10:30am-4pm (drop-in)
Sunday: 11am-4pm (drop-in - read the Sunday papers!)
Wednesday: 10:30am-4:30pm (drop-in)
Monday & Thursday: 2pm-8pm drop-in
Monday: 2:30pm-4:30pm Art Group
Monday: 6:30pm-7:30pm Games Group
Tuesday: 11am-12:30pm Walking Group
Tuesday: 2pm-4pm Taster Sessions
Wednesday: 11am-2pm Swimming Group
Wednesday: 3pm-4pm Wellbeing Group / Guest Speakers
Thursday: 2:30pm-4:30pm Open Day
Thursday: 6:30pm-7:30pm Mixed Media Night

Mental health resource offering emotional, social and practical support to adults who are vulnerable and who feel isolated.The service promotes healthy lifestyle choices and meaningful activity. Open for drop-in Mon-Thu & Sun.

Mental health, Counselling, Leisure facilities, Music/drama, Art classes, Step-free

Breathing Space Scotland

Scotland

Phone: 0800 83 85 87

Monday-Thursday: 6pm-2am
Friday-Sunday: 6pm-6am

Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7).

Mental health, Advocacy, Counselling

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free

Drinkline

Phone: 0300 123 1110

Monday-Friday: 9am-8pm
Saturday & Sunday: 11am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. Advice on services to help you cut down your drinking.

Alcohol workers, Counselling, Outreach worker links

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday, Wednesday, Friday: 6pm-9pm Monday, Wednesday & Friday - 6 - 9pm (Drop-in). Crime victims - emotional support, C-Cards available for free condoms.

Working remotely during lockdown, but some face-to-face drop in avaiable. Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Breakfast, lunch & dinner.

Drop In: Mon – Fri, 10am – 8pm. Breakfast: 10am – 12:30pm, lunch: 1 – 4pm & dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery available.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Saturday: 9am-12pm
Friday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours. Freephone helpline: 0808 802 9000

Alcohol workers, Counselling, Outreach worker links, Step-free

Glasgow Women's Aid

4th Floor, 30 Bell Street, Glasgow

G1 1LG

Phone: 0141 553 2022

Monday-Friday: 10am-4pm

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7). Face to Face Drop in service temporarily closed.

Counselling

Lodging House Mission

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 10am-2pm (food parcel collection & chaplaincy phone line)

Day centre closed to visitors - food parcels and phone line currently available. Contact us first to arrange collection of Food parcels, kettle food packs, toiletries, clothing and emergency assistance. Phone for advice and advocacy from support workers.

Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Rock Trust (Albany St)

55 Albany St, Edinburgh

EH1 3QY

Phone: 0131 557 4059

Monday-Friday: 8:45am-5pm (drop-in 9.00-12.00)
Monday: 4pm-7pm (cooking group)
Tuesday & Wednesday: 4pm-7pm (drop-in)

Advises, educates and supports young people. Enables them to build the personal skills and resources required to make a positive and healthy transition to adulthood, while avoiding or moving on from homelessness. Not SF.

Mental health, Accommodation/housing advice, Bathroom/showers, Clothing store, Counselling, Food (free), Food, Internet access, Laundry, Tenancy support

Spittal Street Clinic (Edinburgh Access Practice)

22-24 Spittal St, Edinburgh

EH3 9DU

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45)
Monday: 9am-11:30am (dentist drop-in)
Friday: 9am-11am (dentist drop-in)
Monday: 2pm-3:30pm (dentist drop-in)
Wednesday: 1:45pm-5pm (opens late every 4th Wed)

Wide range of services including drop-in NE, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.

Mental health, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links, Alcohol workers, Counselling, Drugs workers, Outreach workers

Steps to Hope

Edinburgh

Phone: 07949 838666

Monday: 6pm-7pm Monday Munchies - St Columbus, 14 Johnston Terrace, E14 EH1
Tuesday & Friday: 5pm-5:30pm Catering van - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH
Sunday: 5pm-7pm Sunday Supper - St Cuthberts, 5 Lothian Rd, Edinburgh, EH1 2EP
Saturday: 10am-1pm Souper Saturday - Old St Pauls, 63 Jeffrey Street, Edinburgh, EH1 1DH

Steps to Hope SCIO is a non-profit charity dedicated to caring for the homeless and those suffering with addiction. Phone-line open all time.

Step-free, Food (free), Counselling, Alcohol workers, Outreach workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7am-8pm (drop-in)
Saturday & Sunday: 9am-5pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Debt advice, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy, Counselling, Food (free), Tenancy support

The Marie Trust

32 Midland Street, Glasgow

G1 4PR

Phone: 0141 221 0169 (option 2)

Monday-Friday: 7:30pm-11pm (food collection)

Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights.

Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support

Turning Point Scotland (Drug Crisis Centre)

123 West Street, Glasgow

G5 8BA

Phone: 0800 652 3757 (9am-5pm)

Monday-Sunday: 12am-12am (open 24 hours)

Drop-in, needle exchange, advice and assessment. Accommodation and support for people with addiction issues. 24-hour advice, support and assessment. Detox, GP clinics, residential unit, post- residential methadone clinic, abcess and ulcer clinic, well-woman clinic and much more. Also family support centre.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

Turning Point Scotland (Homelessness Service)

112 Commerce Street, Tradeston, Glasgow

G5 9NT

Phone: 0800 652 3757 (9am-5pm)

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation)

Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Step-free, Advocacy, Accommodation/housing advice, Foot care

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place, Leith, Edinburgh

EH6 7EZ

Phone: 0800 652 3757

Monday & Friday: 9:15am-4:45pm
Wednesday: 11am-4:45pm
Tuesday & Thursday: 9:15am-7:45pm

Drop in open, but with limited service. Drop in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.

Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

Y-People Calm Service

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 465 4579

Monday-Friday: 9am-5pm

Offers a range of mentoring, counselling and supported accommodation services across Glasgow and the surrounding area. Phone for information and self-referral during weekdays. Support services are offered at flexible times, including evenings and weekends.

Mental health, Counselling, Step-free