Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in London"
722 Young People Service

722 Leytonstone High Road, Leytonstone

E11 3AJ

Phone: 0300 555 1158

Monday-Friday: 9am-5pm

For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens

W3 8AA

Phone: 020 8992 5768

Monday-Friday: 9am-12pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Monday-Friday: 2pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)
Thursday: 2:30pm-6pm (refreshments, Damien Centre, 3-5 Church Rd, Acton)

Call for the times of their wide range of services.

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care, Medical/health

Addiction Recovery Community (ARC) Hounslow

Montague Hall, Montague Road, Hounslow

TW3 1LD

Phone: 020 8538 1150

Monday-Friday: 9am-5pm

Helps people in Hounslow break a cycle of addiction to heroin, cocaine, new psychoactive substance, alcohol etc. You can self-refer in person or contact them by phone, or get your key worker to make a referral on your behalf. Phone for times of services.

Alcohol workers, Drugs workers

Antidote Services (London Friend)

London Friend, 86 Caledonian Road

N1 9DN

Phone: 020 7833 1674

Monday-Friday: 10am-6pm
Monday: 11am-1pm (drop-in assessment for referral or confidential chat. Women workers available, 86 Caledonian Rd)
Monday: 9am-12pm (walk-in clinic, MSM clinic, Capper Street
Tuesday: 5pm-7pm (MSM CODE clinic, 56 Dean Street)
Thursday: 6pm-8:30pm (LGBT drop-in, 32a Wardour Street)

A drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.

Alcohol workers, Counselling, Drugs workers, Sexual health

Ashford Place Assessment Centre

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities

ASLAN (All Souls Local Action Network)

c/o All Souls Clubhouse, 141 Cleveland Street

W1T 6QG

Phone: 020 7580 3522

Saturday: 5:30am-7:45am (tea run: 5.45-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 7-7.45 King William IV St; All Souls Ch 6.30-8.30)
Saturday: 9am-12pm (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays)
Saturday: 6:30pm-8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.

Organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group Saturdays at 6.30pm. Invites via the tea run or welcome desk at All Souls Langham Pl. If you need step-free access, a volunteer will let you in via Cleveland St entrance. Email: info@allsouls.org

Art classes, Clothing store, Drugs workers, Education/training, Food (free), Food, Leisure facilities

Barka UK (Reconnections Project)

Phone: 0207 275 7768

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English)

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Outreach worker links, Legal advice

Barnet Young People's Drug and Alcohol Service

Ground Floor, Dennis Scott Unit, Edgware Community Hospital

HA8 0AD

Phone: 0300 303 3169

Support for young people affected by drug or alcohol problems. Psychosocial Interventions to encourage behavioural change and emotional change, pharmacological treatment, one to one and group work. Personalised services, and they can come and meet you at a place which suits you. Phone to find out more.

Alcohol workers, Counselling, Drugs workers

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road

NW10 3RY

Phone: 0300 303 4611 (free)

Monday-Saturday: 9:30am-5pm

The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.

Needle exchange, Drugs workers, Alcohol workers, Sexual health, Counselling, Careers advice, Education/training

Bringing Unity Back Into the Community (BUBIC)

1st Fl, 9 Bruce Grove, Tottenham

N17 6RA

Phone: 020 8808 6550

Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details.

Outreach worker links, Drugs workers, Food, Advocacy

Camden Routes off The Streets (CGL)

6-8 Greenland Street

NW1 0ND

Phone: 0207 846 3535

Monday, Tuesday, Thursday, Friday: 9am-5pm
Wednesday: 12pm-5pm

For single homeless people with a connection to Camden.

Mental health, Accommodation/housing advice, Alcohol workers, Bathroom/showers, Drugs workers, Foot care, Laundry, Step-free

Caritas Anchor House

81 Barking Road, Canning Town

E16 4HB

Phone: 0207 476 6062

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free

Carpenters Café

Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford

E15 2JL

Phone: 07932 661 089

Tuesday: 10am-12pm (food, drinks, clothes, books, toiletries, showers)

Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".

Bathroom/showers, Bedding, Clothing store, Drugs workers, Food (free), Food, Step-free

Central and NW London Substance Misuse Service

Crowther Market, 282 North End Rd

SW6 1NH

Monday-Friday: 9am-5pm

Information on services including the Centre for Compulsive and Addictive Behaviour, the Soho Centre for Health & Care, the Club Drug Clinic, Hammersmith & Fulham Community Drug and Alcohol Service (CDAS), Hillingdon Drug & Alcohol Services (HDAS), Kensington & Chelsea Community Assessment and Primary Service (CAPS), Kingston Wellbeing Service, Surbiton Health Centre, Max Glatt Unit, Chelsea Mental Health Centre, Problem Gambling Clinic, North Westminster Drug and Alcohol Service, Recovery Intervention Services (RISE), The Junction Drug and Alcohol Service.

Counselling, Drugs workers, Medical/health

Centrepoint

Central House, 25 Camperdown Street

E1 8DZ

Phone: 0845 466 3400

For people aged 16-25. Referral via your local housing options team.

Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Education/training

CGL - Camden Community Drugs Service (Camden)

184 Royal College Street, Camden Town

NW1 9NN

Phone: 020 7485 2722

Tuesday, Wednesday, Friday: 9:30am-5pm
Monday & Thursday: 9:30am-8pm

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Legal advice

CGL - New Direction

410 Lewisham High Street, Lewisham

SE13 6LJ

Phone: 020 8314 5566

Tuesday: 1:30pm-5pm (open access)
Monday, Wednesday, Thursday, Friday: 9:30am-5:30pm (open access)

Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk

Alcohol workers, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach workers

Clean Break

2 Patshull Road

NW5 2LB

Phone: 020 7482 8600

Monday: 11am-1pm (health and wellbeing)

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.

Mental health, Alcohol workers, Drugs workers, Education/training, Music/drama, Counselling, Medical/health

Commonside Community Development Trust

New Horizon Centre, South Lodge Avenue, Pollards Hill

CR4 1LT

Phone: 020 8764 9582 x 207

Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Monday, Tuesday, Friday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Thursday: 8:30am-6:30pm Assistance with link to Merton-based night provision
Thursday: 11am-1pm Drop-in café area for appointments for advice re eg mental health services, GPs, dentist, DWP/JCP etc
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Saturday: 8:30am-6:30pm Also free Afro-Caribbean meal at late lunchtime.
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Sunday: 8:30am-6:30pm
Sunday: 11:30am-1:30pm Additionally free veggie lunch and chat with local SDA

Commonside Trust runs the New Horizon Centre in Pollards Hill, London Borough of Merton; includes a lunch club for older people and support services for families, socially prescribed patients, volunteering, employability support.

Accommodation/housing advice, Benefits advice, Drugs workers, Food (free), Mental health, Clothing store, Debt advice, Tenancy support, Laundry

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Crystal Meth Anonymous UK

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To find a meeting, visit the website or email info@crystalmeth.org.uk.

Drugs workers

Evolve Housing & Support

9 Akabusi Close, Croydon, Greater London

CR0 6YL

Phone: 020 8662 1171

Monday-Friday: 9am-4pm

Accommodation for 10 people aged 21-69 who have experienced alcohol- and/or drug-related problems, and are currently dry/clean and wish to remain so. Priority to applicants from Croydon. Referral only.

Alcohol workers, Counselling, Drugs workers

Faith in Action (Homelessness Project Merton)

Salvation Army Citadel, 109 Kingston Road, South Wimbledon

SW19 3JR

Phone: 07843 280 419

Wednesday & Friday: 10am-3pm

Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Bathroom/showers, Clothing store, Counselling, Drugs workers, Food, Laundry, Outreach worker links, Leisure facilities

Fusion Young People's Drug and Alcohol Service

Station Road Centre, Station Road, Barkingside

IG6 1NB

Phone: 020 8708 7801

Confidential service for young people with drug or alcohol issues. Psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone to find out how they can help.

Alcohol workers, Counselling, Drugs workers

Great Chapel Street Medical Centre

13 Great Chapel Street

W1F 8FL

Phone: 020 7437 9360

Monday, Tuesday, Thursday: 10am-12:30pm (doctor)
Monday-Friday: 2pm-4:30pm (doctor)
Monday & Friday: 10am-12:30pm (alcohol & mental health nurse)
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse)
Monday: 10am-12pm (counselling drop-in; appointment at other times)
Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times)
Friday: 9am-12:30pm (podiatry)
Tuesday & Thursday: 10am-5pm (dental service)

Primary healthcare for homeless people. Wide range of drop-in services, and you can see a psychiatrist by appointment.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health