Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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April – May 2024 : Compassion READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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The Manna Centre

12 Melior Street

SE1 3QP

Phone: 020 7357 9363

Monday-Sunday: 10am-4pm

Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food (free), Foot care, Medical/health, Tenancy support, Step-free

The Margins Project

19b Compton Terrace

N1 2UN

Phone: 020 7704 9050

Monday & Wednesday: 11am-2pm

Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition.

Accommodation/housing advice, Bathroom/showers, Debt advice, Food, Legal advice, Counselling

The Nehemiah Project

47 Tooting Bec Gardens, Streatham

SW16 1RF

Phone: 020 8773 7417

Monday-Friday: 9am-5pm

Nehemiah runs a residential recovery programme for men with a history of addiction; it is abstinence-based and the three-month therapeutic course is compulsory. Enquiries 020 8773 7417, option 1, or email referrals@tnp.org.uk

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Education/training, Ex-offenders

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (for rough sleepers)
Monday-Friday: 12pm-2pm (lunch)
Monday-Friday: 2pm-6pm (appointments)
Monday-Friday: 4:30pm-6pm (verified rough sleepers)
Saturday & Sunday: 9am-12pm

Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Tenancy support

The Salvation Army (Number 10 Drop-In Centre)

10 Princes Street

W1B 2LH

Phone: 020 7629 5424 (option 4)

Monday, Tuesday, Friday: 10:30am-12pm (advice & enquiries)
Tuesday: 2pm-4pm (art, board games & drop-in)
Wednesday: 1pm-4pm (advice & enquiries; employability)
Wednesday: 5:30pm-8pm (dinner - two sittings)
Thursday: 12pm-4pm (lunch, advice, enquiries)
Friday: 1pm-3pm (lunch, advice & enquiries)
Tuesday: 9am-9:45am (breakfast)

Please speak to a member of staff to arrange an appointment.

Accommodation/housing advice, Benefits advice, Clothing store, Leisure facilities

The Shelter Project (Hounslow)

c/o Brentford Free Church, Boston Manor Road, Brentford

TW8 8DW

Phone: 07804 654 510

December to March
Monday-Sunday: 8pm-7:30am

Age 21+; men only; beds for 14. Medium- to high support needs, asylum seekers, NRPF. Referral via Partnership Hounslow (addictions service), Refugee Action, Street Legal West, Olive Branch Homeless Drop-in Hounslow. Office open 10am-5pm.

Accommodation/housing advice, Food (free), Food

Together in Barnet Winter Shelter

c/o Homeless Action in Barnet, 36b Woodhouse Road

N12 0RG

Phone: 020 8446 8400

Winter shelter:
08 October to 05 May
Monday-Sunday: 7pm-8:30am (last admission 10pm; lights out 11pm)

18+, mixed, beds for 15; dry. Referral via Homeless Action in Barnet (020 8446 8400; admin@togetherinbarnet.org) and agencies in Barnet. No drugs, alcohol, violence, no dogs.

Accommodation/housing advice, Food (free)

Treasures Foundation

Phone: 07950 585 947

Open 24-7
Monday-Sunday: 7am-7am

Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day". Open 24-7 email: mandy@treasuresfoundation.org

Mental health, Accommodation/housing advice, Food

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge

UB8 1PH

Phone: 020 8797 9500

Monday-Friday: 8:30am-5pm

Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Education/training, Tenancy support

Trinity Homeless Projects (Uxbridge)

Redford House, Redford Way, Uxbridge

TW3 1YW

Phone: 020 8797 9500

Monday-Saturday: 9am-5pm (Uxbridge office hours - 01895 256655)
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)

Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice

Trinity Homeless Support Cafe (SW17)

Holy Trinity Church, Tooting Bec

SW17 7RH

Phone: Trinity Homeless Support Cafe

Monday: 2pm-4pm Hot Food

Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.

Food, Food (free), Accommodation/housing advice

U-Turn Recovery Project

299 Brockley Road

SE4 2SA

Phone: 020 8694 6125

Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.

Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing advice, Bathroom/showers

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Phone: 020 7261 1404

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.

Counselling, Legal advice, Tenancy support, Accommodation/housing advice

WDP - Westminster Drug Project

470-474 Harrow Road

W9 3RU

Phone: 020 7266 6200

Monday-Friday: 1pm-5pm (open access)

Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.

Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers

Whitechapel Mission

212 Whitechapel Road

E1 1BJ

Phone: 020 7247 8280

: 6am-11am The Mission daycentre. Free breakfast 8-10am.

The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Food, Internet access, Medical/health, Outreach worker links, Tenancy support

WLM Night Shelter (Westminster)

c/o West London Day Centre, 134-136 Seymour Place

W1H 1NT

Phone: 0793 0258252

03 October to 30 May
Monday-Sunday: 7pm-7:30am

25+; dry; mixed; 15 spaces (separate area for women). Referral from West London Day Centre only.

Accommodation/housing advice, Food (free)

Working Chance

Claremont Building, 24-27 White Lion Street

N1 9PD

Monday-Friday: 9am-6pm

If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Tenancy support