Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in London"
722 Young People Service

722 Leytonstone High Road, Leytonstone

E11 3AJ

Phone: 0300 555 1158

Monday-Friday: 9am-5pm

For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

999 Club (Deptford Centre)

21 Deptford Broadway

SE8 4PA

Phone: 020 8694 5797

Winter shelter:
24 September to 31 March
Monday-Sunday: 6:30pm-8:30am
Monday-Friday: 9am-12pm (9–10.30am for rough sleepers only)
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 18+, dry, 25 spaces.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road

W10 5PL

Phone: 020 8969 2292


Monday-Friday: 9:30am-5pm
Friday: 10am-12pm (drop-in)
Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+)

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens

EC1N 7RJ

Phone: 020 7831 6562

Monday-Friday: 10am-4:30pm

Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

Alone in London (Depaul)

Unit 6, 48 Provost Street

N1 7SU

Phone: 020 7278 4224

Monday-Friday: 9am-5pm

Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours.

Mental health, Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training

Asha Projects

13 Shrubbery Road

SW16 2AS

Phone: 020 8696 0023

Monday-Friday: 9am-6pm

Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.

Accommodation/housing advice, Advocacy, Outreach worker links, Legal advice

Ashiana Network

Oceanair House, 750-760 High Road

E11 3BB

Phone: 020 8539 0427

Monday-Friday: 9:30am-5pm (closed midday-1pm)

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Aziziye Mosque

117-119 Stoke Newington Road

N16 8BU

Phone: 020 7254 0046

Monday-Sunday: 11am-11pm

Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

Baron's Court Project

69 Talgarth Road

W14 9DD

Phone: 020 7603 5232

Monday-Wednesday: 2pm-5pm (drop-in, showers/laundry and café)
Friday: 12pm-2pm (women's group)
Friday: 2:30pm-5:30pm (Green Palm Club for isolated black and minority ethnic people)
Thursday: 2pm-5pm (life skills)
Tuesday & Thursday: 11am-1:30pm (advocacy)

Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu).

Advocacy, Internet access, Leisure facilities

Brandon Centre

26 Prince of Wales Road

NW5 3LG

Phone: 020 7267 4792

Monday-Thursday: 9:30am-7pm
Friday: 9:30am-5pm
Saturday: 10am-3pm (please ring before you come)

Counselling, therapy, contraceptive advice and info for people aged 12-21. For sexual health advice, phone 020 7267 4792
, and for counselling & psychotherapy, 020 7267 1321. Drop in or phone to make an appointment.

Sexual health, Medical/health, Counselling, Mental health, Advocacy

Bringing Unity Back Into the Community (BUBIC)

1st Fl, 9 Bruce Grove, Tottenham

N17 6RA

Phone: 020 8808 6550

Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details.

Outreach worker links, Drugs workers, Food, Advocacy

Brixton Advice Centre

167 Railton Road

SE24 OLU

Phone: 020 7733 7554

Monday-Thursday: 10am-3pm (call into reception)

Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice

Broken Rainbow

Phone: 0300 999 5428/0800 999 5428

Monday & Thursday: 2pm-8pm
Wednesday: 10am-5pm

Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence. 0300 numbers are billed as 01 and 02 landline numbers and are usually included in contract and package minutes; 0800 numbers are free from landlines and include in some mobile provider inclusive minutes. Also offer online chat via the website.

Accommodation/housing advice, Advocacy, Counselling, Medical/health, Legal advice

Cardboard Citizens

77a Greenfield Road

E1 6QR

Phone: 020 7377 8948

Monday-Friday: 10am-6pm

"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants.

Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Music/drama, Leisure facilities

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd

SW1P 2BG

Phone: 020 7222 1602 (reception)

Monday-Thursday: 9:30am-3:30pm
Friday: 12:30pm-3:30pm

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

CARIS Islington Churches Cold Weather Shelter

The Annexe, St Mellitus Church, Tollington Park

N4 3AG

Phone: 07913 020738

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to iccws@hotmail.co.uk. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Internet access, Laundry, Outreach worker links

CAYSH

Croydon Turnaround Centre, 2 Whitgift Street, Croydon

CR0 1FL

Phone: 0208 683 0227

Monday-Friday: 10am-5pm (under 21s)
Monday-Friday: 9:30am-4:45pm (22+, Taberner House)

Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House.

Accommodation/housing advice, Advocacy, Counselling

Centrepoint

Central House, 25 Camperdown Street

E1 8DZ

Phone: 0845 466 3400

For people aged 16-25. Referral via your local housing options team.

Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Education/training

CGL - Camden Community Drugs Service (Camden)

184 Royal College Street, Camden Town

NW1 9NN

Phone: 020 7485 2722

Tuesday, Wednesday, Friday: 9:30am-5pm
Monday & Thursday: 9:30am-8pm

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Legal advice

Churches Foodbank (Newham)

Phone: 020 8555 9880; 020 8534 1164

Tuesday: 9am-11am (St Paul & St James, Maryland Rd, Stratford, E15 1JL)
Thursday: 1pm-3pm (Woodgrange Baptist Ch, Romford Rd, E7 8AA)

All applications for food must be accompanied by a referral from an independent agent (e.g. a doctor, a social worker or support worker, a school or nursery, a Job Centre).

Advocacy, Bathroom/showers, Food (free), Food

Consonant

Berol House, 25 Ashley Road

N17 9LJ

Phone: 020 7354 9631

Tuesday: 1:30pm-4pm (phone advice: 020 7402 6750)
Wednesday: 10am-12:30pm (phone advice: 020 7402 6750)
Tuesday: 10am-12:30pm (Derry House, Penfold St. NW8 8HJ)
Wednesday: 10:30am-12:30pm (Church Street Library)
Monday-Friday: 9:30am-5:30pm (legal advice: legal@consonant.org.uk; 020 7354 9631)

Immigration legal advice and representation, education and training, ESOL classes and much more for migrants in Westminster and Tottenham. Visit their website for the complete range of classes.

Advocacy, Legal advice, Accommodation/housing advice, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Medical/health

Coordinate My Care

The Royal Marsden NHS Foundation Trust, Fulham Road

SW3 6JJ

Phone: 020 7811 8513

Monday-Friday: 9am-5pm

You will only join the CMC service and have a CMC plan once you have given your consent. An urgent care plan will list your wishes and care preferences, and includes practical information (where you keep medicines, or who to contact in an emergency, for example). Your wishes will then be shared with the people and places giving you medical services. Phone or email coordinatemycare@nhs.net

Advocacy, Medical/health

Crash Pad – Youth Shelter

Phone: 020 7700 2498

Monday-Sunday: 4pm-9am

Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com

Advocacy, Accommodation/housing advice, Bathroom/showers, Food (free), Education/training, Art classes, Music/drama, Leisure facilities

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Depaul

London

Phone: 0207 939 1220

Monday-Sunday: 9am-5pm

Safe emergency accommodation for homeless people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.

Accommodation/housing advice, Advocacy, Mental health, Debt advice