Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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Jul-Aug 2020 : HOPE READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Addaction (North East Glasgow Recovery Hub)

24-28 Broad Street, Bridgeton, Glasgow

G40 2QL

Phone: 0808 164 4261

Monday-Friday: 8am-8pm (outwith these hours, call 0808 178 5901)

For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers coming to you so you do not need to travel. Call the helpline or email.

Outreach workers, Outreach worker links, Mental health, Advocacy, Alcohol workers, Drugs workers, Education/training

Addaction (North West Glasgow Recovery Hub)

The Quadrangle, 59 Ruchill Street, Glasgow

G20 9PX

Phone: 0808 178 5901

Monday-Sunday: 8am-8pm (outwith these hours, call 0808 178 5901)

For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers coming to you so you do not need to travel. Call the helpline or email.

Mental health, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers

Bethany Christian Trust (Care Shelter)

Various Churches, Edinburgh

Phone: 07919557676

09 October to 22 April
Monday-Sunday: 9:30pm-7am (dinner 9.30–10.30; breakfast 6.30, out by 7.00)

Please check website for details of venue. Transport from Western Approach Road (Lothian Road End) at 9.15pm and 9.30pm unless shelter is full - call to check. Staff on duty each night. Zero tolerance of drug use/dealing. No alcohol. Respect for others.

Mental health, Accommodation/housing advice, Alcohol workers, Benefits advice, Bathroom/showers, Bedding, Counselling, Food (free), Outreach worker links

Cadogan Street

Corunna, 39 Cadogan House, Glasgow

G2 7BA

Phone: 07966 062 495

Monday, Thursday: 8pm-10pm
Tuesday, Wednesday, Friday, Saturday, Sunday: 9pm-10pm

Soup kitchen run by group of organisations including: All Together Now, Invisibles, GUSH, Second Chance, ROPKA, Religious Society of Friends, St Mary’s, Salvation Army, Glasgow Gurdwala, Emmaus, Caledonian Uni, FeedGlasgow, Marist Brothers

Food (free), Outreach worker links

Drinkline

Phone: 0300 123 1110

Monday-Friday: 9am-8pm
Saturday & Sunday: 11am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. Advice on services to help you cut down your drinking.

Alcohol workers, Counselling, Outreach worker links

Edinburgh Access Practice (Leith St)

17 Leith St, Edinburgh

EH1 3AT

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45, 4th week of month opens 13.45)

Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.)

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

Edinburgh Crisis Centre

PO Box 23768, Edinburgh

EH7 5XE

Phone: 0808 801 0414

Monday-Sunday: 9am-9am

Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.

Mental health, Advocacy, Counselling, Outreach worker links

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2354

Monday-Friday: 10am-5pm

Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.

Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice

ELPIS Centre

23 Mayfield Street, Glasgow

G20 9RQ

Phone: 0141 946 0605

Accommodation and support for homeless or vulnerable women aged 16-25.

Outreach workers, Outreach worker links, Counselling, Advocacy, Accommodation/housing advice

Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow

G22 5QT

Phone: 0141 353 3903

Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.

Accommodation/housing advice, Careers advice, Clothing store, Education/training, Outreach worker links

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-10pm
Saturday: 4pm-8pm
Monday-Friday: 7:30pm-10pm drop-in

One-to-one help and advice for everyone. Call to arrange one-to-one support. Drop-in from 7:30pm - 10pm. Multiple activities and services: check website for the full Guide to Services: https://bit.ly/2IiYgQd

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Barber, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Saturday: 9am-12pm
Friday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours.

Alcohol workers, Counselling, Outreach worker links, Step-free

Homeless Families Health Care Team

55 Hunter Street, Glasgow

G4 0UP

Phone: 0141 553 2826

Monday-Friday: 9am-5pm

GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.

Mental health, Advocacy, Alcohol workers, Counselling, Drugs workers, Medical/health, Outreach worker links, Outreach workers

Keymoves (Cranston Street Hostel)

2 Cranston St, Off Canongate, Edinburgh

EH8 8BE

Phone: 0131 556 8939

Monday-Sunday-Sunday: 9am-9am

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Medical/health, Outreach worker links, Clothing store, Debt advice, Benefits advice, Advocacy, Accommodation/housing advice

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh

EH7 5QY

Phone: 0131 475 2399

Monday, Wednesday, Thursday, Friday: 9:30am-4pm
Tuesday: 1pm-4pm

Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234

Advocacy, Outreach worker links, Step-free

Shelter Scotland - Edinburgh Community Hub

Scotiabank House, 6 South Charlotte St, Edinburgh

EH2 4AW

Phone: 0808 800 4444

Monday-Friday: 9am-5pm

Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.

Accommodation/housing advice, Advocacy, Outreach worker links, Tenancy support, Legal advice

Simon Community Scotland (Rough Sleepers and Vulnerable People Service)

472 Ballater Street, Glasgow

G5 0QW

Phone: 0141 418 6984 (see below)

Monday-Sunday: 8am-11pm (street outreach)
Monday-Sunday: 8am-8pm (crisis response)
Monday-Sunday: 9am-8pm (planned intervention)
Monday-Sunday: 10am-6pm (The Hub, London Road)
Monday-Sunday: 9am-9am (freephone)

A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support. Street Outreach Freephone: 0800 027 7466. Phone numbers: 0141 418 6984 for Complex Needs, 0141 552 4230 for the Street Team and 0141 552 4164 for the Information Hub.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers

Spittal Street Clinic (Edinburgh Access Practice)

22-24 Spittal St, Edinburgh

EH3 9DU

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45)
Monday: 9am-11:30am (dentist drop-in)
Friday: 9am-11am (dentist drop-in)
Monday: 2pm-3:30pm (dentist drop-in)
Wednesday: 1:45pm-5pm (opens late every 4th Wed)

Wide range of services including drop-in NE, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.

Mental health, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links, Alcohol workers, Counselling, Drugs workers, Outreach workers

Stopover (Four Square)

40 Grove Street, Edinburgh

EH3 8AT

Phone: 0131 229 6907

Monday-Sunday: 9am-9am

Advice and shelter open to individuals between 16 and 21 years inclusive, who are either homeless or at risk.

Accommodation/housing advice, Advocacy, Bathroom/showers, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0131 557 6055

Monday-Friday: 7:15am-10pm (drop-in)
Saturday & Sunday: 8:15am-4pm (drop-in)

Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Internet access, Laundry, Luggage storage, Medical/health, Outreach worker links, Outreach workers, Step-free, Advocacy

The Marie Trust

32 Midland Street, Glasgow

G1 4PR

Phone: 0141 221 0169 (option 2)

Monday-Friday: 10am-4pm (closed 11.30–12.30)

Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Closed 11:30am - 12:30pm for lunch.

Art classes, Benefits advice, Bathroom/showers, Bedding, Careers advice, Clothing store, Counselling, Food, Foot care, Medical/health, Outreach worker links, Outreach workers, Tenancy support

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow

G1 5DT

Phone: 0141 552 4301

Monday-Sunday: 9am-9am (staff on duty 24/7)

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Debt advice, Dentist, Education/training, Leisure facilities, Medical/health, Outreach worker links, Tenancy support

The Sandyford Initiative

2-6 Sandyford Place, Sauchiehall Street, Glasgow

G3 7NB

Phone: 0141 211 8130

Monday-Friday: 8:30am-4:15pm (helpline - 0141 211 8130)
Friday: 8:30am-3:45pm
Saturday: 9am-11am

Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.

Mental health, Advocacy, Counselling, Drugs workers, Foot care, Medical/health, Needle exchange, Outreach worker links