Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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Jan-Feb 2021 : CHANGE READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services in London"
Ashford Place Assessment Centre

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm
Shelter:
01 January to 31 December
Wednesday: 2pm-4pm (drop-in. A place cannot be guaranteed, but accepted clients will be put on a waiting list. Referrals taken only 9am-5pm)

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Night shelter for single people in Brent open 365 days a year (25 spaces): for referral, phone 020 8208 8595.

Mental health, Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Medical/health, Music/drama, Outreach workers, Tenancy support, Leisure facilities

East European Advice Centre

Room 18, The Polish Centre, 238-246 King Street

W6 9LP

Phone: 020 8741 1288

Monday-Friday: 9:30am-4:30pm (advice line - 0800 121 4226)

Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.

Accommodation/housing advice, Advocacy, Outreach workers, Legal advice

Groundswell Homeless Health Peer Advocacy

6th Floor, St Matthew's Church, Brixton Hill

SW2 1JF

Phone: 020 7725 2851

Monday-Friday: 9am-5pm (appointments for peer support)

Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues.

Mental health, Advocacy, Education/training, Outreach workers

Haringey Recovery Service

590 Seven Sisters Road

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Holy Trinity Brompton

Queen's Gate (St Augustin's)

SW7 5LP

Phone: 020 7590 8248

Wednesday & Friday: 9am-2pm

Safe, non-judgmental place where all are welcome. Food, advice, friendship and practical support in a non-threatening Christian environment. Hot breakfast, coffee bar and a range of activities. Counselling, debt and welfare advice, and alcohol and drug support through partner organisations, which include GlassDoor caseworkers, CrossLight Debt Advisors, and CGL Addiction Specialists.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Food (free), Food, Internet access, Outreach worker links, Outreach workers

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.

Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health

Rape Crisis South London/Rape and Sexual Abuse Support Centre

PO Box 383, Croydon

CR9 2AW

Phone: 0208 683 3311

Monday-Friday: 10am-6pm (office)
Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year)
Monday-Sunday: 7pm-9:30pm helpline, 365 days a year)

Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.

Advocacy, Counselling, Outreach workers

SHP

245 Gray's Inn Road

WC1X 8QY

Phone: 0204 509 8300

Monday-Sunday: 9am-5pm

Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.

Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support

SPEAR

89 Heath Road, Twickenham

TW1 4AW

Phone: 0208 288 6506

Monday-Friday: 9:30am-5pm

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence.

Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Outreach workers, Tenancy support

Spectra CIC

St Charles Centre, Exmoor Street

W10 6DZ

Phone: 0800 5878302

Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.

Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health

St Mungo's (was Broadway Day Centre)

13 Market Lane

W12 8EZ

Phone: 020 8735 5810

Monday: 10am-12pm (nurse & podiatry services)
Wednesday & Friday: 10:30am-12pm (rough sleeper service)
Wednesday: 10am-12pm (optician and once a month Hep C clinic)
Thursday: 10am-12pm (nurse)
Friday: 10am-12pm (acupuncture)

The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.

Mental health, Art classes, Clothing store, Education/training, Foot care, Medical/health, Music/drama, Outreach workers

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 9am-5pm (closed 12.30–1.30)
Wednesday: 4pm-7pm (drop-in alternative weeks - phone to check)

Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

Thames Reach (Employment Academy)

29 Peckham Road

SE5 8UA

Phone: 020 7702 4260

Monday-Friday: 9am-4pm

Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.

Mental health, Accommodation/housing advice, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

WDP - Westminster Drug Project

470-474 Harrow Road

W9 3RU

Phone: 020 7266 6200

Monday-Friday: 1pm-5pm (open access)

Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.

Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers