Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Mar-Apr 2020 : MOVING ON READ ONLINE
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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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999 Club (Deptford Centre)

21 Deptford Broadway

SE8 4PA

Phone: 020 8694 5797

Winter shelter:
24 September to 31 March
Monday-Sunday: 6:30pm-8:30am
Monday-Friday: 9am-12pm (9–10.30am for rough sleepers only)
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 18+, dry, 25 spaces.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders

Asha Projects

13 Shrubbery Road

SW16 2AS

Phone: 020 8696 0023

Monday-Friday: 9am-6pm

Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.

Accommodation/housing advice, Advocacy, Outreach worker links, Legal advice

Barka UK (Reconnections Project)

Phone: 0207 275 7768

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English)

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Outreach worker links, Legal advice

Bethnal Green Legal Advice Clinic

University House, 104 Roman Road

E2 0RN

Phone: 020 8980 4205

Monday & Wednesday: 10am-12pm (drop-in)
Tuesday & Wednesday: 5:30pm-7pm (drop-in)
Thursday: 6:30pm-8pm (drop-in)

Please arrive early. Covers employment and debt. More information from the website.

Benefits advice, Debt advice, Legal advice

Blackfriars Settlement Clinic

1 Rushworth Street

SE1 0RB

Phone: 020 7928 9521

Wednesday: 6:30pm-8pm

Housing and debt, initial & written advice for Southwark residents.

Accommodation/housing advice, Debt advice, Legal advice

Brixton Advice Centre

167 Railton Road

SE24 OLU

Phone: 020 7733 7554

Monday-Thursday: 10am-3pm (call into reception)

Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice

Broken Rainbow

Phone: 0300 999 5428/0800 999 5428

Monday & Thursday: 2pm-8pm
Wednesday: 10am-5pm

Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence. 0300 numbers are billed as 01 and 02 landline numbers and are usually included in contract and package minutes; 0800 numbers are free from landlines and include in some mobile provider inclusive minutes. Also offer online chat via the website.

Accommodation/housing advice, Advocacy, Counselling, Medical/health, Legal advice

Camden C.A.B. Service Legal Advice

141a Robert Street

NW1 3QT

Phone: 0300 330 1157

Monday-Friday: 10am-4pm (advice line)

Covers immigration, nationality & employment

Legal advice

Caveat Solicitors

1st Fl, 11-13 Uxbridge Road, Barking

W12 8LH

Phone: 0203 249 1177

Monday-Friday: 9:30am-11:30am (free legal helpline - 020 3249 1975)

Free legal advice on housing, homelessness, immigration etc. Contact them or email on helpline@caveatsolicitors.com.

Legal advice

CGL - Camden Community Drugs Service (Camden)

184 Royal College Street, Camden Town

NW1 9NN

Phone: 020 7485 2722

Tuesday, Wednesday, Friday: 9:30am-5pm
Monday & Thursday: 9:30am-8pm

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Legal advice

Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road

E5 0PU

Phone: 020 8533 9676

Sunday: 2:30pm-4pm
Wednesday: 12:30pm-3:30pm (Job Club)

Contact: coordinator.claptondropin@gmail.com. Help to access services, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, with support to access Universal Job Match, write a CV and apply for jobs. For info about peer support for women or mental health support, phone, call in or check the website.

Mental health, Benefits advice, Careers advice, Food (free), Outreach worker links, Legal advice, Ex-offenders

Consonant

Berol House, 25 Ashley Road

N17 9LJ

Phone: 020 7354 9631

Tuesday: 1:30pm-4pm (phone advice: 020 7402 6750)
Wednesday: 10am-12:30pm (phone advice: 020 7402 6750)
Tuesday: 10am-12:30pm (Derry House, Penfold St. NW8 8HJ)
Wednesday: 10:30am-12:30pm (Church Street Library)
Monday-Friday: 9:30am-5:30pm (legal advice: legal@consonant.org.uk; 020 7354 9631)

Immigration legal advice and representation, education and training, ESOL classes and much more for migrants in Westminster and Tottenham. Visit their website for the complete range of classes.

Advocacy, Legal advice, Accommodation/housing advice, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Medical/health

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Duncan Lewis Solicitors

Spencer House, 29 Grove Hill Road, Harrow-On-The-Hill

HA1 3BN

Phone: 033 3772 0409

Monday-Friday: 9:30am-5:30pm

Free advice on homelessness decisions. Use website to find nearest branch.

Legal advice

East European Advice Centre

Room 18, The Polish Centre, 238-246 King Street

W6 9LP

Phone: 020 8741 1288

Monday-Friday: 9:30am-4:30pm (advice line - 0800 121 4226)

Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.

Accommodation/housing advice, Advocacy, Outreach workers, Legal advice

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street

N7 6QT

Phone: 020 7700 7995

Monday-Friday: 9:30am-5:30pm

Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Outreach worker links, Legal advice

Finsbury Park Mosque

7-11 St Thoms's Road

N4 2QH

Phone: 020 7424 5252

Thursday: 6pm-8pm (soup run - 7pm–9pm in summer)

Community centre that works with everyone to promote dialogue and understanding in our multicultural society.

Counselling, Education/training, Legal advice, Leisure facilities

Greenwich Migrant Hub

Woolwich Common Community Centre, Leslie Smith Square

SE18 4DW

Phone: 07429031389

Tuesday: 10:30am-1:30pm

Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.

Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free

Hackney Migrant Centre

St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street

N16 9ES

Phone: 07504332706

Wednesday: 10am-4pm

Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk

Accommodation/housing advice, Advocacy, Legal advice

Haringey Recovery Service

590 Seven Sisters Road

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Iraqi Community Association

Unit 1 Cavell House, 233 Wood Lane

W12 0HL

Phone: 0207 023 2650

Monday-Friday: 10am-5:30pm (Thursday phone only)

Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.

Accommodation/housing advice, Benefits advice, Medical/health, Legal advice, Leisure facilities

Joint Council for the Welfare of Immigrants

115 Old Street

EC1V 9RT

Phone: 020 7553 7470

Monday, Tuesday, Thursday: 10am-1pm

Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470).

Advocacy, Legal advice

Kingston University Community Legal Advice Clinic

Room 59, Kenry House, Kingston Law School, Kingston Hill, Kingston Upon Thames

KT2 7LB

Phone: 07708 312992

Tuesday: 5pm-7pm

Written advice and form-filling. Limited service outside term-time. Appointment only.

Accommodation/housing advice, Legal advice

Kiran - Asian Women's Aid

Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton

E10 7ES

Phone: 020 8558 1986

Monday-Friday: 9am-5pm

Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.

Accommodation/housing advice, Advocacy, Benefits advice, Education/training, Legal advice

London Coalition Against Poverty

Angel Alley, 84b Whitechapel High St

E1 7QX

Phone: 07932 241737

A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Legal advice