Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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October – November 2025 : Making a difference READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Apex Scotland

15 Calton Road, Edinburgh

EH8 8DL

Phone: 0131 220 0130

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website.

Accommodation/housing, Creative classes, Careers advice, Education/training, Internet access, Legal advice, Benefits/welfare advice

Crossreach (Cunningham House)

Cunningham House, 205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4795

Ring or visit site for information. Short-term supported residential accommodation for single homeless people (18-65) who have additional support needs they wish support with; such as offending, drug, alcohol and mental health matters. Please contact the City of Edinburgh Council if you wish to be referred.

Accommodation/housing, Tenancy support, Debt advice, Benefits/welfare advice

Crossreach (Rankeillor Initiative)

10 Palmerston Place, Edinburgh

EH12 5AA

Phone: 0131 225 4901

Monday-Friday: 9am-5pm (phone for referrals)

For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral.

Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Clothing store, Careers advice, Education/training, Outreach worker links, Benefits/welfare advice, Mental health

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).

Accommodation/housing, Alcohol workers, Creative classes, Careers advice, Drugs workers, Tenancy support, Mental health, Education/training, Leisure facilities, Benefits/welfare advice

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0808 178 2323

Monday, Tuesday, Thursday, Friday: 8:45am-5pm Drop-in
Wednesday: 10am-5pm Drop-in
Saturday & Sunday: 9am-5pm Drop-in

'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.

Benefits/welfare advice, Legal advice, Medical/health, Education/training, Barber, Bathroom/showers, Accommodation/housing, Tenancy support, Step-free, Outreach worker links, Outreach workers, Internet access, Alcohol workers

Glasgow Access Hub (Simon Community Scotland)

74-80 Brown Street, Glasgow

G2 8PD

Phone: 0141 552 4164

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in
Wednesday: 10am-5pm drop-in

'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7)

Accommodation/housing, Medical/health, Tenancy support, Mental health, Outreach workers, Outreach worker links, Barber, Education/training, Legal advice, Benefits/welfare advice, Advocacy, Alcohol workers

Positive Action In Housing

98 West George Street, Glasgow

G2 1PJ

Phone: 0141 353 2220

Monday-Thursday: 9:30am-4pm
Monday & Tuesday: 9:30am-4pm (Housing Advice drop-in)

Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: paih.knack.com/room-for-refugees#self-referral

Accommodation/housing, Food (free), Benefits/welfare advice, Careers advice, Legal advice, Outreach worker links, Tenancy support

Rock Trust Youth Housing

55 Albany St, Edinburgh

EH1 3QY

Phone: 0345 222 1425

Monday-Thursday: 9am-5pm
Friday: 9am-4pm
Wednesday: 9:30am-12:30pm Drop-in
Friday: 9:30am-11am Drop-in
Monday: 1pm-3pm Drop-in

Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.

Mental health, Accommodation/housing, Counselling, Food, Tenancy support, Education/training, Benefits/welfare advice

Scottish Refugee Council

Phone: 0808 196 7274

Monday, Tuesday, Thursday: 9am-5pm
Wednesday: 2pm-5pm

Advice and support for refugees and asylum seekers. Can signpost you to charities all over Scotland.

Accommodation/housing, Advocacy, Benefits/welfare advice, Education/training, Outreach worker links, Tenancy support

The Salvation Army (East Adam Street)

1 East Adam Street, Edinburgh

EH8 9TF

Phone: 0131 667 4313

Tuesday: 7:30am-8:30am Men's fellowship (first Tue of month)
Thursday: 10am-2:30pm Free Debt Advice Service (Call 0131 528 6351 for appointment)
Thursday: 10am-2:30pm Digital Skills & Employability Workshop
Thursday: 10am-2:30pm Toasty Cafe
Sunday: 10am-12pm Messy Church (Held around six times a year - Breakfast followed by bible story, crafts and music. FREE. Call for details.)

In the heart of Scotland's capital, Edinburgh City Salvation Army is your local church and community centre where everyone is always assured of a warm welcome!

Education/training, Food (free), Food, Step-free, Benefits/welfare advice, Internet access

The Welcoming

20 Westfield Avenue, Edinburgh

EH11 2TT

Phone: 0131 346 8577

Monday-Friday: 9am-2pm (drop-in)

We welcome New Scots to Edinburgh, build community and learn together. We support New Scots to learn English, find jobs and access local services; offer opportunities for friendship, sustainable living, creativity, health and wellbeing; connect locals and New Scots through social and cultural exchange; and collaborate with others to influence positive change.

Advocacy, Benefits/welfare advice, Debt advice, Education/training, Legal advice, Mental health

Wellbeing Service for Young People

171 Wilton Street, Glasgow

G20 6DF

Phone: 0808 143 2002

Monday-Sunday: 12am-12am (24hour support)

Support for homeless 16 – 25 year olds. Referral via City Council: 0141 287 0555 (for out of hours: 0800 838 502).

Accommodation/housing, Advocacy, Creative classes, Counselling, Education/training, Benefits/welfare advice, Careers advice, Debt advice, Tenancy support