Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in West Midlands"
Addaction Birmingham

279 Gooch Street, Highgate, Birmingham

B5 7JE

Phone: 0121 465 4030

Monday, Wednesday, Thursday, Friday: 10am-6pm
Tuesday: 10am-8pm

Needle exchange; drop-in facility; advice and information on treatment and harm reduction; vaccinations and blood testing for blood-borne viruses; one-to-one work; ear acupuncture; workshops; onward referral. Call for details.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Debt advice, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers

Ashram Housing Association Reducing Domestic Violence Project

Phone: 0121 764 3817

Monday-Friday: 9am-5pm (phone for appointment)

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email inderpal.dhesi@ashramha.org.uk.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Medical/health, Tenancy support, Legal advice

Base 25

Castle House, Wheelers Fold, Wolverhampton

WV1 1ST

Phone: 01902 572040

Monday-Thursday: 12pm-6pm
Friday: 12pm-5pm
Saturday: 1pm-3pm

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 0730233

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links

Birmingham FLAG

University of Birmingham Law School, Edgbaston, Birmingham

B15 2TT

Phone: 0121 415 8812

Tuesday & Thursday: 5pm-7pm (appointments – term time only)

Written advice on debt, domestic violence, family, housing, benefits, mental health and mental capacity etc. More info from the website.

Mental health, Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Birmingham Legal Advice Clinic

1st Fl, Birmingham Library, Centenary Square, Broad Street, Birmingham

B1 2ND

Phone: 0121 242 4242

Tuesday: 5:30pm-7:30pm

Phone for an appointment. Advice on debt, housing and benefits.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support, Legal advice

CHADD (Outreach Support Service)

98/99 Dixons Green Road, Dudley

DY2 7DJ

Phone: 1384 864232

Monday-Friday: 9am-5pm

Confidential advice and assistance, and signposting to other services. Advice on benefits, debt, registering with a GP, finding suitable schools, work and college, tenancy etc.

Benefits advice, Debt advice, Education/training, Outreach worker links, Tenancy support

Coventry Cyrenians

Oakwood House, Cheylesmore, Coventry

CV1 2HL

Phone: 024 7622 8099

Monday-Friday: 9:30am-4pm

Provides high quality services to homeless, vulnerable and disadvantaged people in Coventry and Warwickshire to improve their lives and empower them to live as independently as possible. Freephone: 0800 0180 579.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Debt advice, Food, Outreach workers, Tenancy support

Derby Homes

Milestone Hse, 93 Green Lane, Derby

DE1 1RX

Phone: 01332 642150

Monday-Sunday: 9am-9am (emergency)
Monday-Friday: 1pm-4pm (assessment)

Assessment service for single homeless people in Derby. Emergency accommodation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Debt advice, Laundry

DHA

Phoenix Street, Derby

DE1 2ER

Phone: 01332 287 850

Direct help via specialist advice, advocacy and representation for families and individuals facing crisis, to prevent and alleviate homelessness, debt and housing difficulty. For help and advice call 01332 287 850.

Accommodation/housing advice, Advocacy, Art classes, Benefits advice, Bathroom/showers, Bedding, Debt advice, Tenancy support

Dudley MBC Refugee Support Team

17 St James's Road, Dudley, Birmingham

DY1 1JG

Phone: 01384 815786

Monday-Friday: 9am-5pm
Map Website: http://

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Accommodation/housing advice, Benefits advice, Outreach workers

Homeless Community Mental Health Team

St Matthews Centre, Duddeston Manor Road, Birmingham

B7 4LZ

Phone: 0121 301 3350

Monday-Friday: 9am-5pm

Statutory NHS mental health service for homeless people in Birmingham. Psychiatric assessment, medical review and community mental health nursing services.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Outreach worker links, Outreach workers

Midland Heart (Homeless Services Centre)

44 Bradford Street, Digbeth, Birmingham

B5 6HX

Phone: 0345 6020 540; 0121 233 6370

Monday, Wednesday, Friday: 10am-6pm
Tuesday: 10am-8pm
Thursday: 10am-2pm

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Tenancy support, Outreach workers, Benefits advice, Accommodation/housing advice

P3 - Thornley Street

27 Thornley Street, Wolverhampton

WV1 1JS

Phone: 01902 773721

Monday-Sunday: 9am-9am

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Mental health, Advocacy, Alcohol workers, Benefits advice, Counselling, Debt advice, Drugs workers, Education/training, Accommodation/housing advice, Leisure facilities, Outreach worker links

SHARP Hostel

57 Edgbaston Road, Smethwick

B66 4LG

Phone: 0121 558 2104

Monday-Sunday: 8:45am-11pm (phone calls)
Monday-Sunday: 9am-8pm (referrals accepted)

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

Benefits advice, Accommodation/housing advice

SIFA Fireside

48-52 Allcock Street, Birmingham

B9 4DY

Phone: 0121 766 1700

Monday-Friday: 9am-1pm (nurses on Tues & Fri; chiropodist on Thurs)

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Bathroom/showers, Counselling, Debt advice, Education/training, Food (free), Medical/health, Outreach workers, Tenancy support

St Anne's Hostel

112 Moseley Street, Birmingham

B12 0RY

Phone: 0121 772 4406

Monday-Sunday: 9am-9am

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

Alcohol workers, Benefits advice, Drugs workers, Education/training, Food, Medical/health, Outreach worker links

St Basil's

120 Heath Mill Lane, Deritend, Birmingham

B9 4AX

Phone: 0121 772 2483

Monday-Thursday: 9am-5pm

Wide range of advice and services for people aged 16-25 who are homeless or are facing homelessness. Call the Youthline (0300 30 30 099) to make an appointment. Out of hours emergency numbers: 16- and 17-year-olds - 0121 675 4806; 18-years-old and above - 0121 303 2296.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Outreach worker links

St George's House Drop-In

1 Clarence St, Wolverhampton

WV1 1WZ

Phone: 01902 421904

Monday-Friday: 8:15am-1pm
Monday-Friday: 1:30pm-4pm

For homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Advice, support and guidance, and signposting to other services. Many activities ? phone for further details.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Education/training, Food, Outreach worker links

St Martin in the Bullring Helpdesk

The Bullring, Birmingham

B5 5BB

Phone: 0121 600 6536

Monday & Friday: 10:30am-12:30pm
Tuesday & Thursday: 10:30am-3:30pm (closed 12.30–13.30)
Saturday: 10:30am-1pm

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Outreach worker links, Accommodation/housing advice, Counselling, Benefits advice

Stonham (Gilson Way Hostel)

c/o Morris House, 430-432 Chester Road, Castle Bromwich, Birmingham

B36 0LF

Phone: 0121 770 9360

Monday-Friday: 9am-5pm (office hours)
Map Website: http://

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Outreach workers, Tenancy support

The Glebe Centre

Wednesbury Road, Walsall, Birmingham

WS1 3RU

Phone: 01922 625687

Monday-Friday: 10am-2pm Alcohol Drinking Lounge 10am-3pm.

The Glebe Centre is a multifunctional hub from where a variety of services are delivered that support vulnerable adults in Walsall.

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Food, Internet access, Needle exchange, Sexual health

The Salvation Army (Eden Villa)

13 Charlotte Street, Leamington Spa, Warwickshire

CV31 3EB

Phone: 01926 450708

Monday-Friday: 9am-5pm (call for appointment)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Accommodation/housing advice, Advocacy, Benefits advice, Tenancy support

The Salvation Army (The Way Ahead Project)

1a Chapel Street, Leamington Spa, Warwickshire

CV31 1EJ

Phone: 01926 883613

Wednesday-Tuesday: 9:30am-11:30am (dtop-in)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Clothing store, Education/training, Food, Internet access, Outreach worker links

The What? Centre

23 Coventry Street, Stourbridge

DY8 1EP

Phone: 01384 379992

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Medical/health, Legal advice

Walsall Metropolitan Borough Council (Refugee Support Team)

2nd floor, Civic Center, Darwall Street, Walsall

WS1 1TP

Phone: 01922 653827, 653840, 653476

Monday-Friday: 9am-5pm
Map Website: http://

Advice on housing, employment, benefits, debt and health. Signposting service.

Accommodation/housing advice, Benefits advice, Debt advice, Education/training, Medical/health, Outreach worker links