Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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Mar-Apr 2021 : SOLUTIONS READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services in Scotland"
Addaction (North East Glasgow Recovery Hub)

24-28 Broad Street, Bridgeton, Glasgow

G40 2QL

Phone: 0808 164 4261

Monday-Friday: 8am-8pm (outwith these hours, call 0808 178 5901)

For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers coming to you so you do not need to travel. Call the helpline or email.

Outreach workers, Outreach worker links, Mental health, Advocacy, Alcohol workers, Drugs workers, Education/training

Addaction (North West Glasgow Recovery Hub)

The Quadrangle, 59 Ruchill Street, Glasgow

G20 9PX

Phone: 0808 178 5901

Monday-Sunday: 8am-8pm (outwith these hours, call 0808 178 5901)

For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers coming to you so you do not need to travel. Call the helpline or email.

Mental health, Advocacy, Alcohol workers, Drugs workers, Outreach worker links, Outreach workers

AdvoCard

332 Leith Walk, Edinburgh

EH6 5BR

Phone: 0131 554 5307

Monday-Friday: 9am-5pm

Independent individual and collective advocacy services for people with mental health problems in Edinburgh (including the Royal Edinburgh Hospital). Individual advocacy also available to any prisoner in HMP Edinburgh. No drop in service - please phone to make an appointment. Text messages: 07920 207 564, email advocacy@advocard.org.uk.

Mental health, Advocacy, Step-free

Barony (Contact Point, Edinburgh)

101 High Riggs Road, Tollcross, Edinburgh

EH3 9RP

Phone: 0345 140 7777

Tuesday: 10:30am-4pm (drop-in)
Sunday: 11am-4pm (drop-in - read the Sunday papers!)
Wednesday: 10:30am-4:30pm (drop-in)
Monday & Thursday: 2pm-8pm drop-in
Monday: 2:30pm-4:30pm Art Group
Monday: 6:30pm-7:30pm Games Group
Tuesday: 11am-12:30pm Walking Group
Tuesday: 2pm-4pm Taster Sessions
Wednesday: 11am-2pm Swimming Group
Wednesday: 3pm-4pm Wellbeing Group / Guest Speakers
Thursday: 2:30pm-4:30pm Open Day
Thursday: 6:30pm-7:30pm Mixed Media Night

Mental health resource offering emotional, social and practical support to adults who are vulnerable and who feel isolated.The service promotes healthy lifestyle choices and meaningful activity. Open for drop-in Mon-Thu & Sun.

Mental health, Counselling, Leisure facilities, Music/drama, Art classes, Step-free

Breathing Space Scotland

Phone: 0800 83 85 87

Monday-Thursday: 6pm-2am
Friday-Sunday: 6pm-6am

Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. For support outside opening hours, contact Samaritans on 116 123 (24/7).

Mental health, Advocacy, Counselling

Casus Omissus - The Aberdeen Law Project

Ferryhill Community Centre, Albury Road, Aberdeen

AB11 6TN

Phone: 01224 272 434

Monday-Friday: 10am-5pm
Thursday: 5:30pm-7:30pm

Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.

Accommodation/housing advice, Benefits advice, Tenancy support, Legal advice

Crisis Skylight (Edinburgh)

Crichton House, 4 Crichton Close, Edinburgh

EH8 8DT

Phone: 0131 209 7700

Monday-Friday: 10am-4pm

Helps single homeless people get set up for a more stable and secure future. Multiple activities, workshops and learning opportunities available. Crisis Skylight is NOT a drop in - please phone for appointment. Events do not take place at Skylight - we use multiple venues across the city. Please visit the website or phone for full timetable and venue information: https://crisis.org.uk/get-help/edinburgh//timetable

Accommodation/housing advice, Art classes, Education/training, Internet access, Music/drama, Leisure facilities

Crossreach (Rankeillor Initiative)

205 Cowgate, Edinburgh

EH1 1JH

Phone: 0131 225 4901


Monday-Friday: 9am-5pm (phone only for referrals)

For those in the early stages of recovering from substance use, we can provide temporary accommodation in shared flats while you get back on your feet again.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Benefits advice, Bathroom/showers, Clothing store, Careers advice, Education/training

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free

Drinkline

Phone: 0300 123 1110

Monday-Friday: 9am-8pm
Saturday & Sunday: 11am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. Advice on services to help you cut down your drinking.

Alcohol workers, Counselling, Outreach worker links

Edinburgh Access Practice (Leith St)

17 Leith St, Edinburgh

EH1 3AT

Phone: 0131 240 2810

Monday, Tuesday, Thursday, Friday: 9am-5pm (closed 12.45-13.45)
Wednesday: 10am-5pm (closed 12.45-13.45, 4th week of month opens 13.45)

Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.)

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh

EH1 2HU

Phone: 0131 229 1797

Monday-Friday: 9am-5pm
Monday, Wednesday, Friday: 6pm-10pm

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds. Working remotely during Covid-19 so please check website.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Debt advice, Drugs workers, Education/training, Medical/health

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2354

Monday-Friday: 10am-5pm

Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.

Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice

Follow Up (Four Square, Edinburgh)

67 Logie Green Road, Edinburgh

EH7 4HF

Phone: 0131 557 7915

Housing support to individuals, couples and families to help them maintain their tenancies and avoid a housing crisis. Assistance, advice and encouragement to enable tenants to live independently.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Tenancy support

GEAAP’s Young Booze Busters

Site for young people to get informed about alcohol, drugs, and tobacco, run by the Greater Easterhouse Alcohol Awareness Project.

Glasgow City Mission (Overnight Welcome Centre)

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-3:30pm Breakfast and lunch

One-to-one advocacy help and advice for everyone. Call to arrange one-to-one support. During the Covid restrictions our services have been reduced. We are open for food between 10-4pm. Breakfast and lunch.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Foot care, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Saturday: 9am-12pm
Friday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours.

Alcohol workers, Counselling, Outreach worker links, Step-free

Glasgow Homelessness Network

Unit 16a, Adelphi Centre, 12 Commercial Road, Glasgow

G5 0PQ

Phone: 0141 420 7272

Monday-Friday: 9:30am-4:30pm

Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. Not a direct service-provider. The Homeless Information Pages (http://www.ghn.org.uk/hip/) list many useful addresses.

Accommodation/housing advice

Glasgow Winter Night Shelter

35 East Campbell St, Glasgow

G1 5DT

Phone: 07555591466 (n); 01412212630 (d)

01 December to 31 March
Monday-Sunday: 10pm-8am

Open to anyone 18+ who is homeless and has nowhere else to sleep. Breakfast in the morning.

Accommodation/housing advice, Advocacy, Benefits advice, Bathroom/showers, Food (free), Medical/health

Hunter Street Homeless Health Service

55 Hunter Street, Glasgow

G4 0UP

Phone: 0141 553 2801

Monday-Friday: 9am-5pm

The Centre is located in the Gallowgate area near Glasgow city centre, and brings together many of Glasgow’s homeless health and social care services under one roof, alongside a dedicated GP service for homeless people. Outreach services also deliver care and treatment in 62 clinics in various locations such as the city's hostels and voluntary organisations.

Mental health, Alcohol workers, Drugs workers, Foot care, Medical/health, Sexual health, Step-free

Know The Score

Phone: 0800 587 5879

Monday-Sunday: 8am-11pm (helpline)

Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.

Drugs workers

Lodging House Mission

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8am-3pm (drop-in)
Tuesday: 1:30pm-2:15pm Church Service
Wednesday & Thursday: 11:30am-12pm Prayers
Thursday: 6pm-7pm Narcotics Anonymous
Friday: 9:30pm-12am Narcotics Anonymous
Sunday: 6:30pm-9:30pm Narcotics Anonymous
Tuesday: 7pm-8:30pm

Day centre with multiple activities and education services - call 0141 552 0285 for details. Free breakfast (8-10am) and lunch (12-1:30pm). Showers, foot clinic, haircuts, counselling, pool, table tennis, board games. IT suite (10am-12noon, 1:30-3pm). Free phone facilities 9:30-11:30am, 1:30-3pm).

Accommodation/housing advice, Advocacy, Barber, Benefits advice, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Ex-offenders

Move On (Glasgow)

4th Floor, 24 St Enoch Sq, Glasgow

G1 4DB

Phone: 0141 221 2272

Monday-Friday: 9am-5pm

Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.

Accommodation/housing advice, Advocacy, Education/training, Outreach workers

Niddry St Wellbeing Centre (Salvation Army)

25 Niddry Street, Edinburgh

EH1 1LG

Phone: 0131 523 1060

Monday-Friday: 10am-11:15am
Monday-Friday: 11:30am-12:45pm

Cafe space, various activities, shower facilities, one-to-one support, psychosocial group, crisis intervention. Café: Mon-Fri: 10am-11:15, 11:30-12:45 – usually open all day – limited numbers due to Covid Mon – Women’s group 1:15 Tues – Men’s group 1:15 Wed – Café clinic, access to GP 2pm Thurs – Psychosocial group 1:15 Fri – Arty Farty Fridays 1:15 Access to 1-to-1 support 10am-12:45 Needle exchange – all day access Mon-Fri

Advocacy, Benefits advice, Bathroom/showers, Bedding, Clothing store, Food (free), Food, Laundry, Medical/health

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health