Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

June – July 2025 : Resilience READ ONLINE

DOWNLOADS

Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Advice services in Scotland"
Crossreach (Rankeillor Initiative)

10 Palmerston Place, Edinburgh

EH12 5AA

Phone: 0131 225 4901

Monday-Friday: 9am-5pm (phone for referrals)

For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral.

Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Clothing store, Careers advice, Education/training, Outreach worker links, Benefits/welfare advice, Mental health

CWIN - Central & West Integration Network

Garnethill Multicultural Centre, 21 Rose Street, Glasgow

G3 6RE

Phone: 0141 573 0978

Monday, Tuesday, Thursday, Friday: 10am-4pm
Friday: 2pm-3:30pm (open drop-in)

Supports asylum seekers, refugees, migrant workers and black and minority ethnic people to access resources that improve their standard of living. English/ESOL classes, art and music classes, community meal, and weekly drop-in.

Advocacy, Art classes, Education/training, Food, Food (free), Music/drama, Outreach worker links

Drinkline Scotland

Phone: 0800 7 314 314

Monday-Friday: 9am-9pm
Saturday & Sunday: 10am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them.

Alcohol workers, Counselling, Outreach worker links

Drinkline UK

Phone: 0300 123 1110

Monday-Friday: 9am-8pm
Saturday & Sunday: 11am-4pm

Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them.

Alcohol workers, Counselling, Outreach worker links

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh

EH7 5QY

Phone: 0131 475 2354

Monday-Friday: 10am-5pm

Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral.

Advocacy, Drugs workers, Education/training, Outreach worker links, Legal advice

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0808 178 2323

Monday, Tuesday, Thursday, Friday: 8:45am-5pm Drop-in
Wednesday: 10am-5pm Drop-in
Saturday & Sunday: 9am-5pm Drop-in

'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.

Benefits/welfare advice, Legal advice, Medical/health, Education/training, Barber, Bathroom/showers, Accommodation/housing advice, Tenancy support, Step-free, Outreach worker links, Outreach workers, Internet access, Alcohol workers

Glasgow Access Hub (Simon Community Scotland)

74-80 Brown Street, Glasgow

G2 8PD

Phone: 0141 552 4164

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in
Wednesday: 10am-5pm drop-in

'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7)

Accommodation/housing advice, Medical/health, Tenancy support, Mental health, Outreach workers, Outreach worker links, Barber, Education/training, Legal advice, Benefits/welfare advice, Advocacy, Alcohol workers

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy, Art classes

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Friday & Saturday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Group and 1-to-1 support. Freephone helpline: 0808 802 9000

Alcohol workers, Counselling, Outreach worker links, Step-free

Glasgow Women's Aid

4th Floor, 30 Bell Street, Glasgow

G1 1LG

Phone: 0141 553 2022

Monday-Friday: 9:30am-4:30pm

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7) 07401 288 595 (text or WhatsApp)

Counselling, Outreach worker links

Govan Community Project

31 Garmouth Street, Glasgow

G51 3PR

Phone: 0800 310 0054

Monday-Thursday: 10am-1pm

Advice, advocacy, food service and other support for refugees and people seeking asylum across Glasgow. English/ESOL classes and support too. Moss Heights Bike Library works in the same way as a regular library, but instead of books we are lending bikes. Along with hiring a bike, it is also a hub for bike related activities. Call for details.

Advocacy, Education/training, Food (free), Legal advice, Outreach worker links

Positive Action In Housing

98 West George Street, Glasgow

G2 1PJ

Phone: 0141 353 2220

Monday-Thursday: 9:30am-4pm
Monday & Tuesday: 9:30am-4pm (Housing Advice drop-in)

Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: paih.knack.com/room-for-refugees#self-referral

Accommodation/housing advice, Food (free), Benefits/welfare advice, Careers advice, Legal advice, Outreach worker links, Tenancy support

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh

EH7 5QY

Phone: 0131 475 2399

Monday, Wednesday, Thursday, Friday: 9:30am-4pm
Tuesday: 1pm-4pm

Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse. 24hr Domestic Abuse helpline: 0800 027 1234

Advocacy, Outreach worker links, Step-free

Shelter Scotland - Edinburgh Community Hub

Scotiabank House, 6 South Charlotte St, Edinburgh

EH2 4AW

Phone: 0808 800 4444

Monday-Friday: 9am-5pm

Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.

Accommodation/housing advice, Advocacy, Outreach worker links, Tenancy support, Legal advice

The Access Place - Spittal St

The Access Place, 6 South Gray's Close, Edinburgh

EH1 1TQ

Phone: 0131 529 5015

Monday, Wednesday, Thursday, Friday: 9am-5pm (closed 1pm-2pm)
Tuesday: 10am-5pm (closed 1pm-2pm)
Monday, Tuesday, Wednesday: 12:30pm-4pm (dentist)

Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday

Mental health, Accommodation/housing advice, Advocacy, Creative classes, Medical/health, Outreach worker links

The Connect Hub (Simon Community Scotland)

Phone: 0141 418 6980

Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations. For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org

Accommodation/housing advice, Outreach worker links, Tenancy support, Clothing store, Internet access, Counselling, Music/drama, Creative classes, Art classes, Education/training, Mental health, Bathroom/showers, Legal advice

The Marie Trust

29 Albion Street, Glasgow

G1 1LH

Phone: 0141 286 0065

Monday-Friday: 10am-4pm Drop-in
Monday-Friday: 10am-1pm Digital Café

Drop-in, no appointment necessary. We offer crisis intervention, IT access, education programs, a training kitchen, creative workshops and food provision among other services. Free breakfast, with option for £1.50 upgrade. Lunch costs £1.50 (meat, fish and vegetarian options available). Drop in any time - no appointment necessary.

Art classes, Creative classes, Careers advice, Counselling, Food, Outreach worker links, Outreach workers, Tenancy support, Education/training, Mental health, Advocacy, Accommodation/housing advice, Internet access, Step-free, Benefits/welfare advice, Ex-offenders

Turning Point Scotland (Alcohol & Drug Recovery)

112 Commerce Street, Tradeston, Glasgow

G5 8DW

Phone: 0141 948 0092

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation)

Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.

Alcohol workers, Counselling, Drugs workers, Medical/health, Needle exchange, Step-free, Outreach worker links