Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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June – July 2025 : Resilience READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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4 Duncan Place, Edinburgh, EH6 8HW;, and c/o Andrew Duncan Clinic, Royal Edinburgh Hospital, Morningside Place

EH10 5HF

Phone: 0808 196 3525

Monday-Friday: 9am-5pm

All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh.

Mental health, Advocacy, Step-free

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow

G14 9RN

Phone: 0141 959 5069

Monday-Friday: 8am-10pm (phone for referral only)
Saturday & Sunday: 9am-5pm

Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.

Mental health, Accommodation/housing advice, Alcohol workers, Counselling, Drugs workers, Tenancy support, Step-free, Education/training

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

22 Holyrood Road, Edinburgh

EH8 8AF

Phone: 0808 178 2323

Monday, Tuesday, Thursday, Friday: 8:45am-5pm Drop-in
Wednesday: 10am-5pm Drop-in
Saturday & Sunday: 9am-5pm Drop-in

'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.

Benefits/welfare advice, Legal advice, Medical/health, Education/training, Barber, Bathroom/showers, Accommodation/housing advice, Tenancy support, Step-free, Outreach worker links, Outreach workers, Internet access, Alcohol workers

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing advice, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Food (free), Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Food, Medical/health, Advocacy, Art classes

Glasgow Council on Alcohol

14 North Claremont St, Glasgow

G3 7LE

Phone: 0141 353 1800

Monday-Thursday: 9am-9pm
Friday & Saturday: 9am-5pm

GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Group and 1-to-1 support. Freephone helpline: 0808 802 9000

Alcohol workers, Counselling, Outreach worker links, Step-free

Hunter Street Complex Needs Service

55 Hunter Street, Glasgow

G4 0UP

Phone: 0141 553 2801

Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG. REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service.

Alcohol workers, Drugs workers, Legal advice, Medical/health, Mental health, Sexual health, Step-free

Right There (formerly YPeople)

15 Dava Street, Govan, Glasgow

G51 2JA

Phone: 0141 565 1200

Monday-Friday: 9am-5pm

Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.

Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice

Rock Trust (West Lothian)

20 Grampian Court, Beveridge Square, Livingston

EH54 6QF

Phone: 01506 591 860

Monday-Friday: 9am-5pm (hotline)

Supported accommodation service by referral only. No drop-in service but call for information.

Accommodation/housing advice, Education/training, Step-free, Tenancy support

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh

EH7 5QY

Phone: 0131 475 2399

Monday, Wednesday, Thursday, Friday: 9:30am-4pm
Tuesday: 1pm-4pm

Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse. 24hr Domestic Abuse helpline: 0800 027 1234

Advocacy, Outreach worker links, Step-free

The Big Issue (Edinburgh)

31 Queensferry Street, Edinburgh

EH2 4QS

Phone: 0131 467 4701

Tuesday-Friday: 8am-3:30pm
Monday: 7:30am-3pm

Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.

Step-free

The Big Issue (Glasgow)

43 Bath Street, Glasgow

G2 1HW

Phone: 0141 553 0924

Tuesday-Friday: 8am-3:30pm
Monday: 7:30am-3pm

Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.

Step-free

The Marie Trust

29 Albion Street, Glasgow

G1 1LH

Phone: 0141 286 0065

Monday-Friday: 10am-4pm Drop-in
Monday-Friday: 10am-1pm Digital Café

Drop-in, no appointment necessary. We offer crisis intervention, IT access, education programs, a training kitchen, creative workshops and food provision among other services. Free breakfast, with option for £1.50 upgrade. Lunch costs £1.50 (meat, fish and vegetarian options available). Drop in any time - no appointment necessary.

Art classes, Creative classes, Careers advice, Counselling, Food, Outreach worker links, Outreach workers, Tenancy support, Education/training, Mental health, Advocacy, Accommodation/housing advice, Internet access, Step-free, Benefits/welfare advice, Ex-offenders

Turning Point Scotland (Alcohol & Drug Crisis)

80 Tradeston Street, Glasgow

G5 8BG

Phone: 0141 420 6969

Monday-Sunday: 12am-12am (open 24 hours)

Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision.

Alcohol workers, Counselling, Drugs workers, Medical/health, Needle exchange, Sexual health, Step-free

Turning Point Scotland (Alcohol & Drug Recovery)

112 Commerce Street, Tradeston, Glasgow

G5 8DW

Phone: 0141 948 0092

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation)

Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.

Alcohol workers, Counselling, Drugs workers, Medical/health, Needle exchange, Step-free, Outreach worker links

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place, Leith, Edinburgh

EH6 7EZ

Phone: 0131 554 7516

Monday & Friday: 9:15am-4:45pm
Wednesday: 11am-4:45pm
Tuesday & Thursday: 9:15am-7:45pm

Drop-in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.

Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free