
Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing advice
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- food
- food (free)
- foot care
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- step-free
- tenancy support
you are viewing "Advice services in Scotland"
Know The Score
Scotland
Phone: 0800 587 5879
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Drugs workers
LHM360 (Lodging House Mission)
35 East Campbell St, Glasgow
G1 5DT
Phone: 0141 552 0285
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in
Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.
Accommodation/housing advice, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Food (free), Food, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support, Leisure facilities
Move On (Glasgow)
4th Floor, 24 St Enoch Sq, Glasgow
G1 4DB
Phone: 0141 221 2272
Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment.
Accommodation/housing advice, Advocacy, Education/training, Outreach workers
Niddry St Wellbeing Centre (Salvation Army)
25 Niddry Street, Edinburgh
EH1 1LG
Phone: 0131 523 1060
Tuesday: 10am-11am Here and Now group counselling
Thursday: 1pm-2pm Here and Now group counselling
Thursday: 2pm-3pm Move, Breathe, Relax - mindfulness group
Monday: 1pm-2pm Sally's WOW Women of Worth Group
Friday: 1:30pm-3:30pm Movie Club
Monday: 10am-10:30am Mindfulness (20mins)
We aim to provide support in all aspects of wellbeing for those whose lives are impacted by homelessness. Our service is open access. Simply come in and speak to the team about what we do and how we can help.
Creative classes, Bathroom/showers, Clothing store, Food (free), Food, Laundry, Mental health, Leisure facilities, Counselling
Positive Action In Housing
98 West George Street, Glasgow
G2 1PJ
Phone: 0141 353 2220
Monday & Tuesday: 9:30am-4pm (Housing Advice drop-in)
Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: paih.knack.com/room-for-refugees#self-referral
Accommodation/housing advice, Food (free), Benefits/welfare advice, Careers advice, Legal advice, Outreach worker links, Tenancy support
Rape Crisis Scotland
46 Bath Street, Glasgow
G2 1HG
Phone: 0141 331 4180 (gen enquiries)
Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.
Counselling, Outreach worker links, Sexual health
Right There (formerly YPeople)
15 Dava Street, Govan, Glasgow
G51 2JA
Phone: 0141 565 1200
Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones. Rooted in the hearts of local communities across Scotland, our services help to: - Prevent homelessness through supportive and safe places to call home; - Help people become more independent with community-based support; - Improve people’s mental health and wellbeing through mentoring and counselling.
Mental health, Counselling, Step-free, Ex-offenders, Ex-forces, Art classes, Accommodation/housing advice
Rock Trust (West Lothian)
20 Grampian Court, Beveridge Square, Livingston
EH54 6QF
Phone: 01506 591 860
Supported accommodation service by referral only. No drop-in service but call for information.
Accommodation/housing advice, Education/training, Step-free, Tenancy support
Rock Trust Youth Housing
55 Albany St, Edinburgh
EH1 3QY
Phone: 0345 222 1425
Friday: 9am-4pm
Wednesday: 9:30am-12:30pm Drop-in
Friday: 9:30am-11am Drop-in
Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.
Mental health, Accommodation/housing advice, Counselling, Food, Tenancy support, Education/training, Benefits/welfare advice
SAMH (Scottish Association for Mental Health)
Brunswick House, 51 Wilson Street,, Glasgow
G1 1UZ
Phone: 0141 530 1000
Established in 1923, SAMH is Scotland’s national mental health charity. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.
Mental health
Scottish Child Law Centre
54 East Crosscauseway, Edinburgh
EH8 9HD
Phone: 0131 667 6333 (hotline all ages)
Free legal advice service, by telephone, email and text message, on all aspects of Scots law relating to children and young people. All calls answered by fully qualified lawyers. 0800 328 8970 - free call for under 21s (landline); 0300 330 1421 - free call for under 21s (mobile).
Legal advice
Shakti Women's Aid
Norton Park, 57 Albion Road, Edinburgh
EH7 5QY
Phone: 0131 475 2399
Tuesday: 1pm-4pm
Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse. 24hr Domestic Abuse helpline: 0800 027 1234
Advocacy, Outreach worker links, Step-free
Shelter Scotland - Edinburgh Community Hub
Scotiabank House, 6 South Charlotte St, Edinburgh
EH2 4AW
Phone: 0808 800 4444
Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.
Accommodation/housing advice, Advocacy, Outreach worker links, Tenancy support, Legal advice
Shelter Scotland - Glasgow Community Hub
116 Osborne Street, Glasgow
G1 5QH
Phone: 0808 800 4444
Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/glasgow for times.
Street Legal
22 Holyrood Road, Edinburgh
EH8 8AF
Phone: 0131 344 0825
Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh.
Legal advice, Advocacy, Education/training, Accommodation/housing advice
The Access Place - Spittal St
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1TQ
Phone: 0131 529 5015
Tuesday: 10am-5pm (closed 1pm-2pm)
Monday, Tuesday, Wednesday: 12:30pm-4pm (dentist)
Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday
Mental health, Accommodation/housing advice, Advocacy, Creative classes, Medical/health, Outreach worker links
The Big Issue (Edinburgh)
31 Queensferry Street, Edinburgh
EH2 4QS
Phone: 0131 467 4701
Monday: 7:30am-3pm
Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.
Step-free
The Big Issue (Glasgow)
43 Bath Street, Glasgow
G2 1HW
Phone: 0141 553 0924
Monday: 7:30am-3pm
Offers a self-employment opportunity to anyone who is facing poverty or homelessness. Staff may be on outreach but can be reached by phone.
Step-free
The Connect Hub (Simon Community Scotland)
Phone: 0141 418 6980
Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations. For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org
Accommodation/housing advice, Outreach worker links, Tenancy support, Clothing store, Internet access, Counselling, Music/drama, Creative classes, Art classes, Education/training, Mental health, Bathroom/showers, Legal advice
The Marie Trust
29 Albion Street, Glasgow
G1 1LH
Phone: 0141 286 0065
Monday-Friday: 10am-1pm Digital Café
Drop-in, no appointment necessary. We offer crisis intervention, IT access, education programs, a training kitchen, creative workshops and food provision among other services. Free breakfast, with option for £1.50 upgrade. Lunch costs £1.50 (meat, fish and vegetarian options available). Drop in any time - no appointment necessary.
Art classes, Creative classes, Careers advice, Counselling, Food, Outreach worker links, Outreach workers, Tenancy support, Education/training, Mental health, Advocacy, Accommodation/housing advice, Internet access, Step-free, Benefits/welfare advice, Ex-offenders
Turning Point Scotland (Alcohol & Drug Crisis)
80 Tradeston Street, Glasgow
G5 8BG
Phone: 0141 420 6969
Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision.
Alcohol workers, Counselling, Drugs workers, Medical/health, Needle exchange, Sexual health, Step-free
Turning Point Scotland (Alcohol & Drug Recovery)
112 Commerce Street, Tradeston, Glasgow
G5 8DW
Phone: 0141 948 0092
Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.
Alcohol workers, Counselling, Drugs workers, Medical/health, Needle exchange, Step-free, Outreach worker links
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
Phone: 0131 554 7516
Wednesday: 11am-4:45pm
Tuesday & Thursday: 9:15am-7:45pm
Drop-in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.
Alcohol workers, Art classes, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free
University of Strathclyde Law Clinic
Room 844, Graham Hill Building, 40 George Street, Glasgow
G1 1BA
Phone: 014 1548 5995
Monday: 6pm-7:30pm (drop-in 3rd wk of month)
Wednesday: 6pm-7:30pm (drop-in 1st wk of month)
Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support.
Advocacy, Creative classes, Tenancy support, Legal advice