Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know at the Pavement!


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Derby Homes

Milestone Hse, 93 Green Lane, Derby


Phone: 01332 642150

Monday-Sunday: 9am-9am (emergency)
Monday-Friday: 1pm-4pm (assessment)

Assessment service for single homeless people in Derby. Emergency accommodation.

Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Debt advice, Laundry

Midland Heart (Homeless Services Centre)

44 Bradford Street, Digbeth, Birmingham

B5 6HX

Phone: 0345 6020 540; 0121 233 6370

Monday, Wednesday, Friday: 10am-6pm
Tuesday: 10am-8pm
Thursday: 10am-2pm

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Tenancy support, Outreach workers, Benefits advice, Accommodation/housing advice

Sandwell Council (Housing Options)

Court House, 335-337 High Street, West Bromwich, Birmingham

B70 8LU

Phone: 0121 569 6000 (press 3)

Monday-Friday: 8am-5:30pm

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, call 0121 569 6800/02 or email

Accommodation/housing advice, Advocacy

Solihull Community Housing

Phone: 07781 474 722

Monday-Friday: 8am-8pm
Saturday: 8am-1pm

Apply as homeless if you have nowhere to stay or are likely to lose your home within the next 28 days. Enquiries by phone (0121 717 1515), text (07781 474 722) and email (

Accommodation/housing advice

The Glebe Centre

Wednesbury Road, Walsall, Birmingham


Phone: 01922 625687

Monday-Friday: 10am-2pm Alcohol Drinking Lounge 10am-3pm.

The Glebe Centre is a multifunctional hub from where a variety of services are delivered that support vulnerable adults in Walsall.

Mental health, Accommodation/housing advice, Benefits advice, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Food, Internet access, Needle exchange, Sexual health