Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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February – March 2024 : The little things READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "BME/refugee"
Joint Council for the Welfare of Immigrants

115 Old Street

EC1V 9RT

Phone: 020 7553 7470

Monday, Tuesday, Thursday: 10am-1pm

Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470).

Advocacy, Legal advice

Kiran - Asian Women's Aid

Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton

E10 7ES

Phone: 020 8558 1986

Monday-Friday: 9am-5pm

Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.

Accommodation/housing advice, Advocacy, Benefits advice, Education/training, Legal advice

Latin American House

10 Kingsgate Place

NW6 4TA

Phone: 020 7372 5244

Monday-Friday: 10am-1pm (enquiries)
Monday-Friday: 4pm-6pm (enquiries)

For an appointment for advice on housing benefits, housing law, or employment law and immigration, call 02073725244 / 02073725650 or email info@casalatina.org.uk. Free ESOL classes. Advice and casework in English, Spanish or Portuguese.

Muslim Community Helpline

Phone: 020 8908 6715 or 020 8904 8193

Monday-Thursday: 10am-1pm
Friday: 10am-4pm

Part-time telephone support service for listening and emotional support. Signposting and referral to specialist services.

Muslim Youth Helpline (MYH)

MYH FREEPOST RLZS-XJGE-JLBH

NW3 6NE

Phone: 0808 808 2008

Monday-Sunday: 4pm-10pm (incl Bank holidays and Eid)

Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.

Mental health, Advocacy, Counselling

No Accommodation Network (NACCOM)

Phone: 0161 706 0185

Network of agencies providing accommodation for migrants who have no recourse to public funds. Please consult the website for your nearest project.

Accommodation/housing advice

Notre Dame Refugee Centre

Maison Pierre Chanel, 16 Leicester Square

WC2H 7LE

Phone: 020 7440 2669

Friday: 10:30am-1:30pm (immigration advice - 0207 440 2669)

Immigration advice for refugees & asylum seekers.

Legal advice

Plumstead Community Law Centre

36 Wellington Street, Woolwich

SE18 6PE

Phone: 020 8854 8848

Monday: 11am-12:30pm (drop in – employment advice, 36 Wellington St, SE18 6PF)
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)

Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.

Benefits advice, Legal advice

Queen Mary Legal Advice Centre

Legal Advice Centre, School of Law, Mile End Road

E1 4NS

Phone: 020 7882 3931

Monday-Friday: 9am-5pm (remote appointments)

By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community. Please leave a brief message for a reply within 3 days. Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19.

Legal advice

Royal Connections

The Hub Studios, 90 Monier Road (off Wick Lane), Bow

E3 2ND

Phone: 0300 111 1111

Sunday: 4pm-6pm (hot meal on 4th Sunday of the month)

Christian charity dedicated to helping people who need help. Works with other local organisations.

Accommodation/housing advice, Barber, Careers advice, Dentist, Education/training, Food (free), Medical/health, Legal advice

Sangam Association of Asian Women

210 Burnt Oak Broadway

HA8 0AP

Phone: 020 8952 7062

Monday-Friday: 9:30am-5pm
Saturday: 9am-1pm

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.

Accommodation/housing advice, Benefits advice, Counselling, Debt advice, Education/training

Santé Project

Training Link, 54-56 Phoenix Road

NW1 1ES

Phone: 020 7482 2903

Advocacy and befriending for vulnerable refugees and asylum seekers. Download a referral form from the website.

Southwark Day Centre for Asylum Seekers

The Copleston Centre, Copleston Road

SE15 4AN

Phone: 020 7732 0505

Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing)
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX)
Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH)

Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.

Mental health, Accommodation/housing advice, Clothing store, Education/training, Food (free), Medical/health, Leisure facilities

Spectra CIC

St Charles Centre, Exmoor Street

W10 6DZ

Phone: 0203 322 6920

Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.

Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex

NW10 0PW

Phone: 0203 441 1335

Monday-Sunday: 10am-6pm (office open)
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)

Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit.

Advocacy, Benefits advice, Bedding, Clothing store, Education/training, Food (free)

The Shelter Project (Hounslow)

c/o Brentford Free Church, Boston Manor Road, Brentford

TW8 8DW

Phone: 07804 654 510

December to March
Monday-Sunday: 8pm-7:30am

Age 21+; men only; beds for 14. Medium- to high support needs, asylum seekers, NRPF. Referral via Partnership Hounslow (addictions service), Refugee Action, Street Legal West, Olive Branch Homeless Drop-in Hounslow. Office open 10am-5pm.

Accommodation/housing advice, Food (free), Food

The Unity Project (TUP)

277a Upper Street, New Unity

N1 2TZ

The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.

Advocacy, Legal advice

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Phone: 020 7261 1404

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.

Counselling, Legal advice, Tenancy support, Accommodation/housing advice

YMCA Walthamstow

642 Forest Road

E17 3EF

Phone: 020 8509 4600

Monday-Sunday: 9am-9am (reception service)
Monday-Sunday: 8:30am-8pm (support service)

Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).

Against Forced Marriages

Phone: 0800 141 2994

Monday & Thursday: 10:30am-4:30pm

Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999.

Counselling, Legal advice

Prisoners' Advice Service (PAS)

PO Box 46199, EC1M 4XA

Phone: 020 7253 3323

Monday-Friday: 9:30am-5:30pm
Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm)

Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.

Advocacy, Legal advice

Rethink

Phone: 0300 5000 927

Monday-Friday-Friday: 9:30am-4pm (helpline)

Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.

Mental health, Accommodation/housing advice, Advocacy, Counselling, Education/training

Health in Mind

40 Shandwick Place, Edinburgh

EH2 4RT

Phone: 0131 225 8508

Monday-Thursday: 9am-5pm

All meetings currently online on Zoom. A range of mental health and wellbeing services for people with housing and mental health support needs. You can self-refer to most services directly or ask your GP to refer you. Counselling; support for people from minority ethnic communities; combatting isolation by connecting people; art therapy; suicide prevention; support with substance misuse; health information; training and more - please phone for more details.

Mental health, Accommodation/housing advice, Advocacy, Counselling, Tenancy support, Art classes, Education/training

Positive Action In Housing

98 West George Street, Glasgow

G2 1PJ

Phone: 0141 353 2220

Monday: 9am-1pm
Tuesday: 2pm-4pm (destitution service)
Wednesday & Thursday: 10am-12pm (destitution service, welfare rights)
Wednesday & Thursday: 2pm-4pm (EU drop-in)
Friday: 9am-4pm

Independent, multilingual homelessness and human rights charity dedicated to supporting people from refugee and migrant communities. They believe in a society where everyone has the right to live safe and dignified lives, free from poverty, homelessness or discrimination.

Accommodation/housing advice, Food (free)

Rape Crisis Scotland

46 Bath Street, Glasgow

G2 1HG

Phone: 0141 331 4180 (gen enquiries)

Monday-Sunday: 6pm-12am

Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.

Counselling, Outreach worker links, Sexual health