Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services in London"
Notre Dame Church
5 Leicester Pl
WC2H 7BX
Phone: 020 7437 9363
Monday & Thursday: 11am-4pm (refugees)
Sandwiches, hot and cold drinks and an opportunity to chat and relax for a few hours. Saturdays between 10.30 am to 2.30 pm in the Maison Pierre Chanel, Parish Centre (16 Leicester Square London WC2H 7NH)
Free food
Notre Dame Refugee Centre
16 Leicester Square
WC2H 7BZ
Phone: 0207 440 2669
Immigration and housing advice for refugees & asylum seekers. Immigration Advice Line available Wednesdays and Fridays, 10.30am to 1.30pm on 0207 440 2669. Housing Advice available Wednesday only 10.30-1.30pm on 0207 440 2669
Legal advice
Off Centre
Unit 7: The Textile Building, 29a – 31a Chatham Place
E9 6FJ
Phone: 020 8986 4016
Monday, Tuesday, Thursday: 10am-8pm (counselling, advice & psychocial services; LGBTQ group on Thurs)
Off Centre offers a range of free and confidential specialist services designed to support young people’s mental health and wellbeing. These include Off Centre, a therapeutic service for young people aged 16–25 with moderate to severe mental health needs; Project Indigo, which provides keyworking, therapeutic support, peer mentoring, and youth groups for LGBTQIA+ young people, delivered by staff with shared lived experience; and Growing Minds, a therapeutic service for African, Caribbean, and Mixed Heritage young people, also delivered by therapists with shared lived experience. To learn more please get in touch or make a referral on the website.
Counselling
OK Rehab
48B Gun Street
E1 6AH
Phone: 0800 326 5559
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers
Advocacy, Counselling, Drugs workers, Alcohol workers, Signposting to other services
One Roof
Old Diorama Arts Centre (ODAC), Regent's Place, 201 Drummond Street
NW1 3FE
Phone: 0207 383 0727
Fridays at ODAC are One Roof Programme days, offering a morning and afternoon creative workshop every week, with a diverse and ever-evolving series of sessions. One Roof producers will be on hand for 1:1 mentoring and advice sessions, and an open-door approach to visitors who just want to pop in for a chat and a cuppa. You can sign up to the whole term or specific classes. Sign up for a term or a class on the website listed above.
Creative classes, Education/training
Open Door Meal
St James the Less Parish Centre, Thorndike Street, Off Moreton Street, Westminster
SW1V 2PS
Phone: 020 7630 6282
Two-course hot meal every two weeks. See website for dates: www.sjtl.org/getinvolved/open-door-meal Doors open at 7pm but guests generally arrive from 6:30pm to avoid missing out.
Free food
Order of Malta Soup Kitchen
St James's Spanish Place Church, 22 George St
W1U 3QY
Wednesday: 6:15am-7:45am (breakfast club, Challoner Room, 24 Golden Square W1F 9JR)
Thursday: 7:30pm-9pm (café, St James’s, Spanish Place, W1U 3QY)
Free food, care and conversation from 6.30 – 8.15pm on Mondays and Thursdays (except public holidays).
Free food
Our Forgotten Neighbours
Phone: 07496530878
Thursday: 5pm-6pm (Toynbee Hall, Commercial Street, E1)
Friday: 2pm-3pm (Lidl Seven Sisters Road, Finsbury Park, N4)
Soup kitchen locations in Tower Hamlets and Finsbury Park. Tower Hamlets Every Thursday from 5pm outside Toynbee Hall E1. COME EARLY to avoid disappointment. Finsbury Park Every Friday from 2pm to 4pm next to LIDL and the entrance to Finsbury Park. COME EARLY to avoid disappointment.
Free food
Our Lady of Hal
165 Arlington Road, Camden Town
NW1 7EX
Phone: 020 7485 2727
Parish church serving the people of Camden.
Free food
Our Lady of the Assumption & St Gregory
10 Warwick St, Piccadilly Circus
W1B 5LZ
Phone: 020 7734 9313
Breakfast every Wednesday served from 6am in the Challoner Hall. Showers also available
Bathroom/showers, Free food
Plumstead Community Law Centre
36 Wellington Street, Woolwich
SE18 6PE
Phone: 020 8853 9970
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)
Free advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues. To access the service submit an enquiry form online: www.pclc.org.uk/our-services
Legal advice, Benefits/welfare advice
PopLaw Legal Advice Clinic
The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road
E14 6BT
Phone: 07920 288 269
Free advice clinics. Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets and surrounding boroughs. More info from the website: www.ideastore.co.uk/visit-us/idea-store-chrisp-street Clinics are drop-in so an appointment is not required. In addition, PopLaw provide a remote service by email and by telephone. Every second Tuesday, 6.15 to 8.15pm. See schedule on the website, by email, or on the phone.
Accommodation/housing, Creative classes, Debt advice, Tenancy support, Legal advice
Positive East
159 Mile End Road, Stepney
E1 4AQ
Phone: 020 7791 2855
A comprehensive and holistic range of support services for people living with and affected by HIV as well as HIV and STI testing, prevention and outreach. Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV. Peer support, social/support groups, psychology services for women, creative classes and counselling available. To access the service fill a self-referral online here: www.positiveeast.org.uk/our-services/self-referral-portal
Mental health, Advocacy, Creative classes, Counselling, Internet access, Medical/health, Outreach workers, Sexual health
Praxis
Praxis Community Projects, Pott Street, Bethnal Green
E2 0EF
Phone: 020 7729 7985
Thursday: 10am-1pm (Immigration advice: call 020 7749 7605)
Wednesday: 9am-5pm (Drop-in: second Wed of the month)
Praxis provides expert support to migrants and refugees in the UK. Its mission is to deliver direct services, i.e. legal advice and holistic welfare support; work together with other services in the UK to support service users; campaign for systemic change. You can visit the drop-in clinic at the above address for free immigration advice. To visit you must be experiencing homelessness or on a very low income living in Tower Hamlets or Hackney (or you have no fixed address). Drop-in clinics run on the second Wednesday of the month.
Legal advice, Financial advice
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Most of their facilities are step-free. Services in Romanian and Polish. Providence runs a number of services, including a day centre. Visit the day centre between 9.30am - 2pm at The Dellow Centre, 82 Wentworth Street, London E1 7SA . You can call on: 020 7422 6752. At the day centre you can get a hot drink, breakfast and lunch, a shower as well as access to the internet and phone charging facilities. Providence Row also has support for health & wellbeing (including a gardening project), as well as training and employment schemes. Learn more on the website: https://www.providencerow.org.uk/pages/9-our-services
Mental health, Bathroom/showers, Careers advice, Drugs workers, Education/training, Free food, Internet access, Needle exchange
Quaker Social Action
E2 9PJ
Phone: 07824 038 807 / 074 6213 2824
Tuesday: 10:30am-12:30pm
Lincolns Inn field
Wednesday: 5:30pm-8:30pm
St Giles in the field
Saturday: 9:30am-12:30pm
Quaker Social Action run a community library and the Cook Up project, providing people with kitchen space to prepare and cook meals. The community library is called Turn a Corner and you can find full details in the List under Turn a Corner Library. It can be found in three separate location on three days of the week: The American Church, near Goodge Street, on Tuesdays 8.30am to 12.30pm Lincoln’s Inn Fields, near Holborn, on Wednesdays on 5.00pm to 8.00pm St Giles in the Fields, near Tottenham Court Road, on Saturdays at 9.00am to 12.30pm Providing books to everyone for free (no need to return) as well as reading glasses. Call 07824 038 807 for more info Cook Up provides: Access to a fully equipped kitchen in east or central London Ingredients of your choice – you can bring your own or let us know what you need Tupperware to take food away in A space to enjoy your meal at the end of the session To book a kitchen space please email or call 074 6213 2824
Queen Mary Legal Advice Centre
Legal Advice Centre, School of Law, Mile End Road
E1 4NS
By appointment only; term-time only, please email to enquire about an appointment. Asylum, domestic violence, employment, family issues, immigration, LGBTIQA+ hate crime etc. Pink law gives free advice to the LGBTIQA+ community. For a complete list of what the centre can help you with, see here: =www.qmul.ac.uk/lac/clients/advice
Legal advice
Queer Homelessness Recovery Group
The LGBTIQ+ Centre, 52 Lant Street
SE1 1RB
Get help and advice with practical and peer support following a period of homelessness. Support with bills, house search and settling into a new environment.
Accommodation/housing, Financial advice
Rape Crisis South London
PO Box 383, Croydon
CR9 2AW
Phone: 0208 683 3311 (office number)
Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year)
Monday-Sunday: 7pm-9:30pm helpline, 365 days a year)
RCSL provides confidential support, counselling, legal advocacy, crisis intervention and more for survivors of rape and sexual violence. Services are available to women and girls who reside or work within South London, who have experienced sexual violence at any point in their lives. Welcome survivors of all ethnicities, religions, cultures, and socio-economic backgrounds. To enquire about a referral, please call 0808 801 0860 For immediate help, call the national helpline on 0808 500 2222
Advocacy, Counselling, Outreach workers
Recovery Intervention Service Ealing - Southall (RISE)
Saluja Clinic, 36A Northcote Avenue, Southall
UB1 2AY
Phone: 020 8843 5900
Thursday: 9am-7pm
Free and confidential service for people in Ealing. RISE provides assessment and short-term treatment and helps individuals to access other support services. It includes helping people break a cycle of addiction to substances such as heroin, cocaine, and new psychoactive substance as well as long term alcohol addiction. Referral by health professional required (GP, social worker or other). RISE is next door to The Saluja GP Surgery
Alcohol workers, Drugs workers, Counselling
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
Phone: 020 7835 1389
Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served)
Monday: 11am-2pm (Age UK adviser)
Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service)
Wednesday: 12pm-2pm (NHS nurse)
Tuesday: 12pm-3pm (RBKC Council drop-in)
Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.
Free food, Mental health, Counselling, Internet access, Medical/health, Tenancy support
Refuge Network UK
Soup Kitchen Location:, Beside the Embassy of Zimbabwe,, Agar Street, Charing Cross.
Refuge Network UK runs a weekly community soup kitchen at Charing Cross from where it distributes free food, toiletries, clothing and survival packs to rough sleepers, homeless people and impoverished individuals from various parts of London.
Free food, Clothing store
Remar UK
847 High Road, Leytonstone
E11 1HH
Phone: 0208 539 0452
Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. Remar aims to: Take people off the street; Assist people in coming off drugs or other addictions; Provide practical help and an environment where they can recover, gain their dignity and self-esteem back; Guide recovering addicts back to independence.
Alcohol workers, Drugs workers, Free food
Reset Outreach and Referral Service @ Providence Row
Providence Row, The Dellow Centre
E1 7SA
Phone: 0800 802 1860
Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Make a self-referral on the website. Call 0800 802 1860 for more info.
Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers
Reset Recovery Support Service (RRSS)
41 Spelman St
E1 5LQ
Phone: 020 388 99510
Tuesday: 10am-7:30pm
Wednesday: 12pm-7pm
Friday: 10am-8pm
Saturday & Sunday: 11am-4pm
Group therapy service for people affected by substance misuse.
Alcohol workers, Drugs workers, Medical/health