Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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June – July 2026 : Labels READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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TREM (Place of Our Sanctuary)

84 Lillie Road, Fulham

SW6 1TL

Phone: 0207 381 5366

Saturday: 2pm-4:30pm (1st Saturday of month)

Delicious hot food indoors ? friendly, welcoming, warm people, always willing to help. During the winter months, please ring to find out if there are extra services.

Careers advice, Free food

Trinity Homeless Projects (Olympic House)

Redford House, Redford Way, Uxbridge

TW3 1YW

Phone: 0208 797 9500

Monday-Saturday: 9am-5pm (Uxbridge office hours - 01895 256655)
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)

Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.

Accommodation/housing, Advocacy, Creative classes, Debt advice

Trinity Homeless Support Cafe (SW17)

Holy Trinity Church, 74 Trinity Road

SW17 7RH

Phone: 020 8 696 1564

Monday: 2pm-4pm Hot Food

Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.

Free food, Accommodation/housing

Triumphant Church International

36 Chislehurst Road, Orpington

BR6 0DG

Phone: 0208 800 6001

Sunday: 11am-2pm (food bank)
Wednesday: 7pm-8pm (hot meal)
Sunday: 9am-10am (hot breakfast)

Hot meals provided weekly for homeless guests. Wednesdays: 7pm Sundays: 9am

Free food

Turn a Corner Library

Phone: 07824 038 807

Tuesday: 8:30am-12:30pm (The American Church, near Goodge St)
Wednesday: 5pm-8pm (Lincoln's Inn Fields, near Holborn)
Saturday: 9am-12:30pm (St Giles in the Fields, near Tottenham Court Road)

Turn a Corner is a mobile community library for people affected by homelessness in London. The free library lending service requires no fixed address and no membership is required to borrow a book. Find the Turn a Corner library here: The American Church, near Goodge Street, on Tuesdays 8.30am to 12.30pm Lincoln’s Inn Fields, near Holborn, on Wednesdays on 5.00pm to 8.00pm St Giles in the Fields, near Tottenham Court Road, on Saturdays at 9.00am to 12.30pm

Education/training

Turning Point Westminster and Kensington and Chelsea

Phone: 0330 303 8080

Monday-Friday: 10am-5:30pm
Saturday & Sunday: 11am-4:30pm

A dedicated service helping individuals overcome challenges with drugs and alcohol. Self-referral on the website. There are locations in Wardour Street, Harrow Road, East Row. Wardour Street: 32a Wardour Street, W1D 6QR Harrow Road: 209a Harrow Road, W2 5EH East Row: Acorn Hall, 1 East Row, W10 5AR All sites open Mon-Fri 10am - 5pm

Mental health, Counselling, Drugs workers, Needle exchange, Outreach worker links

U-Turn Recovery Project

299 Brockley Road

SE4 2SA

Phone: 020 3632 6621

Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.

Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing, Bathroom/showers

University of Greenwich Legal Advice Centre

University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row

SE10 9LS

Monday-Thursday: 9am-5pm (phone)

TERM-TIME only. Fill an enquiry form for an appointment on the website. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling.

Creative classes, Legal advice

Urban Table

The Round Chapel (Clapton Park URC), Powerscroft Rd

E5 0PU

Phone: 020 8533 9676

Sunday: 2:30pm-4pm

Offers practical and emotional support as well as a healthy meal.

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67 open 9am - 3pm, Monday to Friday. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

Vision Care (London)

Crisis UK, 50-52 Commercial St, Spitalfields, London

E1 6LT

Phone: 020 7426 5650

Monday & Wednesday: 2pm-6pm (at Crisis Skylight)
Wednesday: 10am-12:30pm (W London Day Centre, 134–136 Seymour Pl)
Friday: 10am-2pm (Broadway Centre, 13 Market Lane)

Free sight tests and spectacles. For eye tests it is recommended that you book an appointment. If you walk in without an appointment Vision Care cannot guarantee that there will be time for a test. Please email london@crisis.org.uk or phone 020 7426 5650. Open Wednesday weekly from 12:30PM – 3:30PM and Thursday weekly from 10:15AM – 1:30PM Vision Care Crisis UK 50-52 Commercial St Spitalfields London E1 6LT

Medical/health

VoiceAbility

Phone: 0300 303 1660

Monday-Friday: 9am-5pm (offices and helplines)

UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.

Advocacy, Alcohol workers, Drugs workers

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 3228 1777

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, CDARS and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. Monday, Tuesday, Friday, 9:00am - 4:30pm Wednesday, 1:00pm - 4:30pm Thursday, 9:00am - 4:30pm and 1:00pm - 4:30pm WCDAS, St John's Therapy Centre, 162 St John's Hill, Battersea, London, SW11 1SW

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling. Thursdays from 6:30pm Appointment only, make an appointment on the website. Only able to advise on legal problems waterlooactioncentre.co.uk/legal-advice-centre office@waterlooactioncentre.co.uk

Counselling, Legal advice, Tenancy support, Accommodation/housing

Webber Street (London City Mission)

6-8 Webber Street

SE1 8QA

Phone: 020 7928 1677

Monday-Wednesday: 9am-12pm
Saturday: 9am-12pm

Webber Street offers life-giving care to people experiencing homelessness. Includes cooked breakfast (Monday to Thursday only) and a hot drink; access to showers, clean clothes and toiletries; referrals, help with filling in forms and accessing help; arts group; Bible explore group; 1-2-1 sessions; nurse clinics; fortnightly podiatrist clinics. Monday – Thursday: 8:45 – 11:45am, 1 – 4pm Friday: Women’s Space 9:30am – 12:30pm

Mental health, Bathroom/showers, Clothing store, Medical/health, Outreach worker links, Leisure facilities

West London Centre for Counselling

3 Glenthorne Mews

W6 0LJ

Phone: 020 8563 2159

Monday-Thursday: 9am-9pm
Friday: 9am-5pm

Up to 12 sessions of counselling offered to people 18+ living in or registered with a GP in Hammersmith & Fulham. For mild to moderate mental health problems (relationship/ work difficulties, loss etc). Referral only via GP and through NHS Talking Therapies (0300 123 1156). Couples/psychosexual counselling and a number of groups (general therapy, women's group, men's anger management, bereavement).

Counselling

Whitechapel Mission

212 Whitechapel Road

E1 1BJ

Phone: 0300 011 1400

Monday-Sunday: 6am-11am (drop-in)
Monday-Sunday: 8am-10am (free breakfast)
Monday-Friday: 6am-10am (women's showers)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 8am-3pm (advice centre & computing)

Day centre with various services.

Accommodation/housing, Financial advice, Free food

Women @ the Well

54-55 Birkenhead St, Kings Cross

WC1H 8BB

Phone: 020 7520 1710

We offer nutritious lunch options alongside other basic needs such as shower and laundry facilities, weather-appropriate clothes and toiletries. Women can also book private one-to-one appointments with our In-House Support Team for casework.

Advocacy, Bathroom/showers, Counselling, Free food, Laundry, Sexual health

Women in Prison

2 Patshull Road

NW5 2LB

Phone: 020 7359 6674

Monday-Friday: 10am-4pm

Women in Prison supports and campaigns for women affected by the criminal justice system. We assist women with advice on housing, education, mental health, legal rights, work, benefits, debt, domestic violence and more.

Working Chance

Monday-Friday: 9am-6pm

Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. Help with CV writing, interviews and disclosing convictions.

Advocacy, Counselling, Education/training, Tenancy support, Financial advice

WSUP (Woolwich Service Users Project)

107 Brookhill Road, Woolwich

SE18 6BJ

Phone: 020 8316 6558

Saturday: 10:30am-2:30pm (clothing 3rd Sat of month)
Tuesday: 11:30am-3:30pm

No booking or appointment required. Just come along and you’ll receive a warm welcome. Provides a safe, non-judgemental environment where guests can have access to: hot meals, showers, haircuts, a laundry service and a clothing bank. For those facing poverty, homelessness, addiction, mental illness, or any life challenges. Monday 10am to 3pm Tuesday 10am to 2pm Wednesday: 10am – 3pm (women only) Saturday 10am to 2pm.

Free food, Laundry, Clothing store, Bathroom/showers, Barber

YMCA Walthamstow

Monday-Sunday: 9am-9am (reception service)
Monday-Sunday: 8:30am-8pm (support service)

YMCA Walthamstow is a supported housing scheme where accommodation and support are provided as a package. Self-referrals and those from agencies and the local council. 325 units of supported accommodation. Main building has 188 rooms.

Accommodation/housing

Zacchaeus 2000 Trust (Z2K)

Fourth Floor, 80 Petty France

SW1H 9EX

Phone: 0207 259 0801

Monday-Friday: 10am-4pm (advice, by appointment)

We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.

Tenancy support, Legal advice, Financial advice, Benefits/welfare advice