Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
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- Asylum/Refugee Support
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- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
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- All facilities
- accommodation/housing
- advocacy
- alcohol workers
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- barber
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- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
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- ex-forces
- ex-offenders
- financial advice
- foot care
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- laundry
- legal advice
- leisure facilities
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- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
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- tenancy support
you are viewing "all services in London"
TREM (Place of Our Sanctuary)
84 Lillie Road, Fulham
SW6 1TL
Phone: 0207 381 5366
Delicious hot food indoors ? friendly, welcoming, warm people, always willing to help. During the winter months, please ring to find out if there are extra services.
Careers advice, Free food
Trinity Homeless Projects (Olympic House)
Redford House, Redford Way, Uxbridge
TW3 1YW
Phone: 0208 797 9500
Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB)
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Accommodation/housing, Advocacy, Creative classes, Debt advice
Trinity Homeless Support Cafe (SW17)
Holy Trinity Church, 74 Trinity Road
SW17 7RH
Phone: 020 8 696 1564
Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse.
Free food, Accommodation/housing
Triumphant Church International
36 Chislehurst Road, Orpington
BR6 0DG
Phone: 0208 800 6001
Wednesday: 7pm-8pm (hot meal)
Sunday: 9am-10am (hot breakfast)
Hot meals provided weekly for homeless guests. Wednesdays: 7pm Sundays: 9am
Free food
Turn a Corner Library
Phone: 07824 038 807
Wednesday: 5pm-8pm (Lincoln's Inn Fields, near Holborn)
Saturday: 9am-12:30pm (St Giles in the Fields, near Tottenham Court Road)
Turn a Corner is a mobile community library for people affected by homelessness in London. The free library lending service requires no fixed address and no membership is required to borrow a book. Find the Turn a Corner library here: The American Church, near Goodge Street, on Tuesdays 8.30am to 12.30pm Lincoln’s Inn Fields, near Holborn, on Wednesdays on 5.00pm to 8.00pm St Giles in the Fields, near Tottenham Court Road, on Saturdays at 9.00am to 12.30pm
Education/training
Turning Point Westminster and Kensington and Chelsea
Phone: 0330 303 8080
Saturday & Sunday: 11am-4:30pm
A dedicated service helping individuals overcome challenges with drugs and alcohol. Self-referral on the website. There are locations in Wardour Street, Harrow Road, East Row. Wardour Street: 32a Wardour Street, W1D 6QR Harrow Road: 209a Harrow Road, W2 5EH East Row: Acorn Hall, 1 East Row, W10 5AR All sites open Mon-Fri 10am - 5pm
Mental health, Counselling, Drugs workers, Needle exchange, Outreach worker links
U-Turn Recovery Project
299 Brockley Road
SE4 2SA
Phone: 020 3632 6621
Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.
Alcohol workers, Drugs workers, Careers advice, Leisure facilities, Accommodation/housing, Bathroom/showers
University of Greenwich Legal Advice Centre
University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row
SE10 9LS
TERM-TIME only. Fill an enquiry form for an appointment on the website. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling.
Creative classes, Legal advice
Urban Table
The Round Chapel (Clapton Park URC), Powerscroft Rd
E5 0PU
Phone: 020 8533 9676
Offers practical and emotional support as well as a healthy meal.
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
Phone: 020 7828 2468
Friday: 8:30am-1:30pm
Free helpline: 0800 012 68 67 open 9am - 3pm, Monday to Friday. On your first visit, staff will assess your problems so the right specialist help can be arranged.
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice
Vision Care (London)
Crisis UK, 50-52 Commercial St, Spitalfields, London
E1 6LT
Phone: 020 7426 5650
Wednesday: 10am-12:30pm (W London Day Centre, 134–136 Seymour Pl)
Friday: 10am-2pm (Broadway Centre, 13 Market Lane)
Free sight tests and spectacles. For eye tests it is recommended that you book an appointment. If you walk in without an appointment Vision Care cannot guarantee that there will be time for a test. Please email london@crisis.org.uk or phone 020 7426 5650. Open Wednesday weekly from 12:30PM – 3:30PM and Thursday weekly from 10:15AM – 1:30PM Vision Care Crisis UK 50-52 Commercial St Spitalfields London E1 6LT
Medical/health
VoiceAbility
Phone: 0300 303 1660
UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.
Advocacy, Alcohol workers, Drugs workers
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
Phone: 020 3228 1777
Wednesday: 1pm-7pm
A consortium between SLaM NHS Foundation Trust, CDARS and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. Monday, Tuesday, Friday, 9:00am - 4:30pm Wednesday, 1:00pm - 4:30pm Thursday, 9:00am - 4:30pm and 1:00pm - 4:30pm WCDAS, St John's Therapy Centre, 162 St John's Hill, Battersea, London, SW11 1SW
Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free
Waterloo Legal Advice Service
Waterloo Action Centre, 14 Baylis Road
SE1 7AA
Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling. Thursdays from 6:30pm Appointment only, make an appointment on the website. Only able to advise on legal problems waterlooactioncentre.co.uk/legal-advice-centre office@waterlooactioncentre.co.uk
Counselling, Legal advice, Tenancy support, Accommodation/housing
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
Phone: 020 7928 1677
Saturday: 9am-12pm
Webber Street offers life-giving care to people experiencing homelessness. Includes cooked breakfast (Monday to Thursday only) and a hot drink; access to showers, clean clothes and toiletries; referrals, help with filling in forms and accessing help; arts group; Bible explore group; 1-2-1 sessions; nurse clinics; fortnightly podiatrist clinics. Monday – Thursday: 8:45 – 11:45am, 1 – 4pm Friday: Women’s Space 9:30am – 12:30pm
Mental health, Bathroom/showers, Clothing store, Medical/health, Outreach worker links, Leisure facilities
West London Centre for Counselling
3 Glenthorne Mews
W6 0LJ
Phone: 020 8563 2159
Friday: 9am-5pm
Up to 12 sessions of counselling offered to people 18+ living in or registered with a GP in Hammersmith & Fulham. For mild to moderate mental health problems (relationship/ work difficulties, loss etc). Referral only via GP and through NHS Talking Therapies (0300 123 1156). Couples/psychosexual counselling and a number of groups (general therapy, women's group, men's anger management, bereavement).
Counselling
Whitechapel Mission
212 Whitechapel Road
E1 1BJ
Phone: 0300 011 1400
Monday-Sunday: 8am-10am (free breakfast)
Monday-Friday: 6am-10am (women's showers)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 7am-10am (men's showers & clothing)
Monday-Friday: 8am-3pm (advice centre & computing)
Day centre with various services.
Accommodation/housing, Financial advice, Free food
Women @ the Well
54-55 Birkenhead St, Kings Cross
WC1H 8BB
Phone: 020 7520 1710
We offer nutritious lunch options alongside other basic needs such as shower and laundry facilities, weather-appropriate clothes and toiletries. Women can also book private one-to-one appointments with our In-House Support Team for casework.
Advocacy, Bathroom/showers, Counselling, Free food, Laundry, Sexual health
Women in Prison
2 Patshull Road
NW5 2LB
Phone: 020 7359 6674
Women in Prison supports and campaigns for women affected by the criminal justice system. We assist women with advice on housing, education, mental health, legal rights, work, benefits, debt, domestic violence and more.
Working Chance
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. Help with CV writing, interviews and disclosing convictions.
Advocacy, Counselling, Education/training, Tenancy support, Financial advice
WSUP (Woolwich Service Users Project)
107 Brookhill Road, Woolwich
SE18 6BJ
Phone: 020 8316 6558
Tuesday: 11:30am-3:30pm
No booking or appointment required. Just come along and you’ll receive a warm welcome. Provides a safe, non-judgemental environment where guests can have access to: hot meals, showers, haircuts, a laundry service and a clothing bank. For those facing poverty, homelessness, addiction, mental illness, or any life challenges. Monday 10am to 3pm Tuesday 10am to 2pm Wednesday: 10am – 3pm (women only) Saturday 10am to 2pm.
Free food, Laundry, Clothing store, Bathroom/showers, Barber
YMCA Walthamstow
Monday-Sunday: 8:30am-8pm (support service)
YMCA Walthamstow is a supported housing scheme where accommodation and support are provided as a package. Self-referrals and those from agencies and the local council. 325 units of supported accommodation. Main building has 188 rooms.
Accommodation/housing
Zacchaeus 2000 Trust (Z2K)
Fourth Floor, 80 Petty France
SW1H 9EX
Phone: 0207 259 0801
We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.
Tenancy support, Legal advice, Financial advice, Benefits/welfare advice