Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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June – July 2026 : Labels READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Frank

Phone: 0300 123 6600

Monday-Sunday: 12am-12am open 24/7
Monday-Sunday: 2pm-6pm (Live online chat)

Honest drug advice for young people. Find local drug treatment centres. Textline: 82111

Drugs workers, Signposting to other services

Narcotics Anonymous

Phone: 0300 999 1212

Monday-Sunday: 10am-12am (helpline)
Website: https://ukna.org

Fellowship of recovering addicts who help each other stay clean. Online meetings also available.

Drugs workers

No Panic

Phone: 0300 772 9844

Monday-Friday: 10am-10pm

Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline open everyday - 10am - 10pm ( 365 days of the year): 0300 772 9844; email: info@nopanic.org.uk.

Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links

Re-Solv

Philanthropy House, Priestly Court, Staffordshire Technology Park, Stafford

ST18 0LQ

Phone: 01785 810762

Monday-Friday: 10:30am-4pm (helpline - not public holidays)

Information about solvent abuse (i.e. gases, aerosols, nitrous oxide (‘laughing gas’), poppers, petrol, glues, solvents and other volatile substances). Good leaflets and connections to local services. Also has resources for children and family. Phone line open Monday – Friday, 10am – 4pm, except bank holidays.

Advocacy, Counselling, Drugs workers, Outreach worker links

Via

Phone: 020 7421 3100

Monday-Friday: 1pm-5pm (open access)

A charity offering free, confidential support to adults and young people with issues around alcohol dependency and drug use across the UK. Via as numerous sites across England, visit the website to find a location near you.

Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers