Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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April – May 2026 : Working together READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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HOPE Worldwide UK – ODAAT

The Chambers, St.Mark’s Church, 337 Kennington Park Road

SE11 4PW

Phone: 02036594809

One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.

Creative classes, Careers advice, Counselling, Debt advice, Dentist, Ex-forces, Ex-offenders, Free food, Internet access, Laundry, Mental health

JCT

83 Margaret street (Marylebone Passage)

W1W 8TB

Phone: 07719828267

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:

JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.

Bathroom/showers, Creative classes, Accommodation/housing, Medical/health, Mental health, Free food, Legal advice, Tenancy support

Lambeth & Southwark Mind Southwark (Hearing Voices Group)

Cambridge House, 1 Addington Square, Camberwell

SE5 0HF

Phone: 0203 228 1800

Tuesday: 1pm-3pm

Group for people to explore their voice-hearing experiences in a safe and confidential way, and to develop non-medical approaches to understanding and dealing with voices. Open to people from all boroughs - just turn up! Contact: 020 3228 1800 / 07969128185suc@lambethandsouthwarkmind

Mental health

Maytree Respite Centre

72 Moray Road

N4 3LG

Phone: 020 7263 7070

Monday-Sunday: 9am-9am

Staying at Maytree House is REFERRAL ONLY This is NOT a drop-in service: Maytree provides a one-off four-night stay in a safe residential setting for people who are in a suicidal crisis, with opportunity to talk, reflect and rest, subject to an assessment, in confidence and without judgement. If you could benefit from a one-off stay in a safe and confidential space, please call or email maytree@maytree.org.uk.

Mental health, Counselling

Mind in Bexley Hearing Voices Group

240A Broadway, Bexleyheath

DA6 8AS

Phone: 020 830358164

Tuesday: 3:30pm-4:30pm

Open to anyone living in Bexley. The group usually runs for eight weeks followed by a two week break. Contact Donna Howe (020 830358164; howedonna9@aol.com).

Mental health

Mind in Camden (Hearing Voices Group)

Barnes House, 9-15 Camden Road

NW1 9LQ

Phone: 020 7241 8998

Tuesday: 12pm-1pm (men & women)
Friday: 2pm-3:15pm (women only)

Open to people from all boroughs, but there's a charge if you don’t live in Camden. Phone/email for info: 020 7241 8998; referrals@mindincamden.org.uk

Mental health

Missionaries of Charity (Gift of Love - for men)

112-116 St George's Road, Waterloo

SE1 6EU

Phone: 020 7620 1504

Friday-Wednesday: 9am-11am

Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits.

Mental health, Accommodation/housing, Alcohol workers, Free food

Mosaic Clubhouse

65 Effra Road

SW2 1BZ

Phone: 020 7924 9657

Monday-Friday: 10am-4pm (mental health info: 020 7924 965)
Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral)

Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website.

Mental health, Creative classes, Careers advice, Education/training

Muslim Youth Helpline (MYH)

MYH FREEPOST RLZS-XJGE-JLBH

NW3 6NE

Phone: 0808 808 2008

Monday-Sunday: 4pm-10pm (incl Bank holidays and Eid)

Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.

Mental health, Advocacy, Counselling

New Horizon Youth Centre

68 Chalton Street

NW1 1JR

Phone: 020 7388 5560

Monday: 2pm-3:30pm (alcohol support)
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm

Day centre for young people aged 18–24 needing help with homelessness. Please bring your ID to your first visit, you will need to register at reception. Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama.

Mental health, Accommodation/housing, Advocacy, Bathroom/showers, Education/training, Free food, Internet access, Medical/health, Counselling, Financial advice, Laundry, Sexual health, Tenancy support

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.

Mental health, Advocacy, Creative classes, Careers advice, Counselling, Internet access, Medical/health, Outreach workers, Sexual health

Providence Row

The Dellow Centre, 82 Wentworth Street

E1 7SA

Phone: 020 7375 0020

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm)
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)

Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.

Mental health, Art classes, Creative classes, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Needle exchange

Refettorio Felix at St Cuthbert's Centre

The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court

SW5 9EB

Phone: 020 7835 1389

Monday-Friday: 12pm-2pm (lunch service)
Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served)
Monday: 11am-2pm (Age UK adviser)
Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service)
Wednesday: 12pm-2pm (NHS nurse)
Tuesday: 12pm-3pm (RBKC Council drop-in)

Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.

Free food, Mental health, Counselling, Internet access, Medical/health, Tenancy support

Richmond Fellowship (Hearing Voices Group - Redbridge)

19 Mansfield Road, Ilford, Essex

IG1 3BA

Phone: 020 8514 5586

Thursday: 2:30pm-4pm

Hearing voices group that is open to people no matter where they live. Just contact the facilitators, who will meet you to exchange information about the group and themselves. Contact Michael Roberts: 020 8514 5586.

Mental health

Southwark Day Centre for Asylum Seekers

Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing)
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX)
Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH)

Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. Find centres here: sdcas.org.uk/visit-our-centres

Mental health, Accommodation/housing, Clothing store, Education/training, Free food, Medical/health, Leisure facilities

Spectra

Phone: 0203 322 6920

Health and wellbeing, led by lived experience. Supporting people and communities across London through lived experience, care and connection. Programmes provide: HIV testing, prevention and sexual health outreach; Casework and advocacy for sex workers; Casework and health advocacy for trans and gender diverse people; Groupwork and social supports for trans and gender-diverse people; Young people’s groups and support; Peer support for people living with HIV; Counselling for LGBTQ+ adults and young people. Numerous locations across London. See the website for services.

Mental health, Counselling, Education/training, Outreach worker links, Outreach workers, Sexual health

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 8am-8pm (closed 12.30–1.30)
Saturday & Sunday: 8am-5pm

Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

Thames Reach

Phone: 020 3617 6070

Monday-Friday: 9am-4pm

Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Email enquiries@thamesreach.org.uk for more info.

Mental health, Accommodation/housing, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in)
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)

Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.

Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Westminster

SW1P 2BG

Phone: 0207 222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. See website for opening times.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

The Listening Place

Phone: 020 3906 7676

By Appointment
Monday-Sunday: 9am-9pm

Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service. Find a self-referral form on the website, to arrange a meeting at one of four London locations.

Mental health, Counselling

The Manna Centre

12 Melior Street

SE1 3QP

Phone: 0207 357 9363

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers)
Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging)
Monday, Wednesday, Friday: 9am-12pm (Nurse)
Monday: 10am-10:45am (clothing store by ticket only)
Monday-Thursday: 10am-10:45am (computers)
Tuesday: 10am-11:30am (mental health)
Tuesday: 10am-1pm (chiropodist, every second week)
Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1))

Day Centre for homeless people near London Bridge Timetable: Mon-Sun: 8.30am -1.30pm Mon-Sun: Breakfast, lunch & showers Mon-Fri: 10.30am-11.30am & 12-1.00pm: Access to the internet Mon-Thurs: 9.30am-1.30pm Housing & Welfare Advice Mon & Wed: 10am-10.45am Clothing Store (by ticket only) Mon & Thurs: 9am-12pm Nurse Tues 10am-11.30am Mental Health Surgery Wed 9.30am-12pm: Welfare Advice for Migrants & Asylum Seekers Appointments for accommodation must be booked on a Friday morning at 10am – 020 7403 1931 – option 1.

Mental health, Bathroom/showers, Free food, Medical/health, Tenancy support, Step-free, Financial advice, Laundry, Internet access

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (closed 12noon – 1pm for lunch)

The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups. Resource Centre opening times: Monday – Friday, 9am – 12pm and 1pm – 3:30pm

Mental health, Accommodation/housing, Internet access, Medical/health, Bathroom/showers, Financial advice, Free food, Laundry

Traumatic Stress Clinic

4th Fl, West Wing, St Pancras Hospital, St Pancras Way

NW1 0PE

Phone: 020 3317 6820

Psychological treatment for people 18+ with post-traumatic stress disorder (PTSD) in North London. Appointments by referral only. Referrals have to come through iCope, core teams and secondary care mental health services. See the website for more details. Open Monday - Friday, 9am-5pm.

Mental health

Treasures Foundation

Phone: 07950585947

Open 24-7
Monday-Sunday: 7am-7am

Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. Access a referral form on the website and email completed forms to: mandy@treasuresfoundation.org or jade@treasuresfoundation.org Phone line open weekdays 10am – 5pm

Mental health, Accommodation/housing