Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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April – May 2026 : Working together READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Hestia

Maya House, 134-138 Borough High Street

SE1 1LB

Phone: 020 7378 3100

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.

Mental health, Advocacy, Drugs workers, Alcohol workers

HYPE – Hounslow Young People Engaged

Montague Hall, Montague Road, Hounslow

TW3 1LD

Phone: 020 8538 1150

Free, confidential service for young people in Hounslow who are experiencing problems associated with the use of drink or drugs (cannabis, alcohol, heroin, cocaine and new psychoactive substances etc). You can self-refer (cnw-tr.hype@nhs.net).

Drugs workers, Alcohol workers

Islington Young People's Drug and Alcohol Service (IYPDAS )

50 Isledon Road

N7 7LD

Phone: 020 7527 5099

Monday-Friday: 9am-5pm

A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk.

Advocacy, Alcohol workers, Drugs workers, Outreach workers

Kairos Community Trust

235 Valley Road

SW16 2AF

Phone: 020 7277 6264

Monday-Friday: 9am-5pm

The Trust provides this abstinence-support hostel, plus three treatment services and a network of supported sober-living move-on houses across six London boroughs for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.

Advocacy, Alcohol workers, Creative classes, Drugs workers

Lambeth Drug & Alcohol Consortium

Lorraine Hewitt House, 12-14 Brighton Terrace, Brixton

SW9 8DG

Phone: 0203 228 1500

Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over

Needle exchange, Alcohol workers, Drugs workers, Creative classes, Tenancy support, Outreach worker links, Ex-offenders

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich

SE16 6TE

Phone: 020 3696 2640

Monday-Friday: 9am-4:30pm (later by appointment)

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.

Alcohol workers, Art classes, Drugs workers, Outreach worker links, Outreach workers, Step-free, Leisure facilities, Education/training

London Irish Centre

50-52 Camden Square

NW1 9XB

Phone: 020 7916 2222

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.

Accommodation/housing, Alcohol workers, Creative classes, Clothing store, Counselling, Drugs workers, Education/training, Music/drama

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing, Advocacy, Alcohol workers, Debt advice, Drugs workers, Free food, Laundry, Tenancy support, Creative classes, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

OK Rehab

48B Gun Street

E1 6AH

Phone: 0800 326 5559

OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers

Advocacy, Counselling, Drugs workers, Alcohol workers, Signposting to other services

Providence Row

The Dellow Centre, 82 Wentworth Street

E1 7SA

Phone: 020 7375 0020

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm)
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)

Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Most of their facilities are step-free. Services in Romanian and Polish. Providence runs a number of services, including a day centre. Visit the day centre between 9.30am - 2pm at The Dellow Centre, 82 Wentworth Street, London E1 7SA . You can call on: 020 7422 6752. At the day centre you can get a hot drink, breakfast and lunch, a shower as well as access to the internet and phone charging facilities. Providence Row also has support for health & wellbeing (including a gardening project), as well as training and employment schemes. Learn more on the website: https://www.providencerow.org.uk/pages/9-our-services

Mental health, Bathroom/showers, Careers advice, Drugs workers, Education/training, Free food, Internet access, Needle exchange

Recovery Intervention Service Ealing - Southall (RISE)

Saluja Clinic, 36A Northcote Avenue, Southall

UB1 2AY

Phone: 020 8843 5900

Monday-Wednesday: 9am-5pm
Thursday: 9am-7pm

Free and confidential service for people in Ealing. RISE provides assessment and short-term treatment and helps individuals to access other support services. It includes helping people break a cycle of addiction to substances such as heroin, cocaine, and new psychoactive substance as well as long term alcohol addiction. Referral by health professional required (GP, social worker or other). RISE is next door to The Saluja GP Surgery

Alcohol workers, Drugs workers, Counselling

Remar UK

847 High Road, Leytonstone

E11 1HH

Phone: 0208 539 0452

Wednesday: 7:30pm-8:30pm (William IV St, Strand - hot drinks, biscuits and sandwiches)

Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. Remar aims to: Take people off the street; Assist people in coming off drugs or other addictions; Provide practical help and an environment where they can recover, gain their dignity and self-esteem back; Guide recovering addicts back to independence.

Alcohol workers, Drugs workers, Free food

Reset Outreach and Referral Service @ Providence Row

Providence Row, The Dellow Centre

E1 7SA

Phone: 0800 802 1860

Monday-Friday: 8:30am-4pm Needle exchange and harm min

Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Make a self-referral on the website. Call 0800 802 1860 for more info.

Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers

Reset Recovery Support Service (RRSS)

41 Spelman St

E1 5LQ

Phone: 020 388 99510

Monday & Thursday: 10am-4pm
Tuesday: 10am-7:30pm
Wednesday: 12pm-7pm
Friday: 10am-8pm
Saturday & Sunday: 11am-4pm

Group therapy service for people affected by substance misuse.

Alcohol workers, Drugs workers, Medical/health

Reset Treatment Service (RTS)

71A Johnson Street

E1 0AQ

Phone: 020 388 99510

Monday, Tuesday, Thursday, Friday: 10am-4pm
Wednesday: 12:30pm-4pm

Medical & complex risks appointments for people affected by substance misuse.

Art classes, Drugs workers, Medical/health

RHEST (Regional Homeless Engagement with Substance Treatment)

Phone: 020 3745 0363

This service is aimed at improving access to drug and alcohol treatment for people who sleep rough or are housed in a hostel or other temporary accommodation. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz

Alcohol workers, Signposting to other services, Medical/health, Outreach workers, Drugs workers

SPEAR

89 Heath Road, Twickenham

TW1 4AW

Phone: 0208 288 6506

Monday-Friday: 9:30am-5pm

Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. A number of services and resources are listed on the website.

Accommodation/housing, Alcohol workers, Creative classes, Drugs workers, Outreach workers, Tenancy support, Signposting to other services

Spitalfields Crypt Trust (Acorn House)

116-118 Shoreditch High Street

E1 6JN

Phone: 020 7613 3055

Tuesday: 1pm-3pm (St Leonard’s Church)
Wednesday: 10am-12pm (St Leonard’s Church)
Thursday: 8am-10am (The Tab Centre)
Friday: 9am-11:30am (The Tab Centre)
Friday: 1pm-3pm (St Leonard’s Church. Film Club)
Thursday: 11am-2pm (women’s lunch club at St Leonard’s)

16-bed hostel offering a therapeutic programme for homeless men. Self-refer on the website. Acorn House specialises in addiction recovery. The therapeutic programme offers abstinence-based treatment, including group and one-to-one counselling, where residents are encouraged to work through traumas and challenging behaviours. Open to hard-to-reach clients with complex needs, often those with a history of street homelessness.

Drugs workers, Accommodation/housing

St Luke's Service - Barking & Dagenham (CGL)

St Lukes, Dagenham Road

RM10 7UP

Phone: 020 8595 1375

Monday: 10am-12am (appointments 5–7pm)
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)

Drop in or phone, or refer yourself at stlukes@cgl.org.uk. Treatment options to support you include: One-to-one support sessions with a recovery worker; Group work; Peer support; Personalised treatment plan; Advice on keeping safe; Medication assisted treatment, including Buvidal; Testing for blood-borne viruses such as hepatitis C and B, and HIV; Emotional support and counselling; Onward referrals to a range of specialist services Criminal justice support services; Access to different detox and rehab options; Education, training and employment advice. Opening times: Monday: 09:30 – 12:30, 13:00 - 17:00 Tuesday: 09:30 – 12:30, 13:00 - 19:30 Wednesday: 13:00 – 17:00 Thursday: 09:30 – 12:30, 13:00 - 19:30 Friday, women only: 09:30 – 12:30 Friday, open to all: 13:00 – 17:00

Counselling, Drugs workers, Medical/health, Signposting to other services, Sexual health, Outreach worker links, Education/training, Alcohol workers

Stoll

446 Fulham Road

SW6 1DT

Phone: 020 7385 2110

Monday-Friday: 8am-8pm (closed 12.30–1.30)
Saturday & Sunday: 8am-5pm

Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support

Streetlytes

St Stephens Church, 1 Coverdale Road, London

W12 8JJ

Monday: 6pm-9pm (drop-in, St Stephen’s Church, 1 Coverdale Rd, W12 8JJ)

Free hot meal, friendship and donated items. Open-access to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing. Every Monday, doors open at 5pm (dinner served at 6pm).

Accommodation/housing, Clothing store, Drugs workers, Free food, Outreach worker links, Outreach workers

Swerve

CVS, 24 – 30 Dalston Lane, The Adiaha Antigha Centre

E8 3AZ

Monday-Friday: 12pm-4pm

SWERVE welcomes anyone struggling with substance use to drop in—no appointment needed—between 12pm and 4pm, Monday to Friday. Come for a coffee, a chat and any brief support or intervention you may need. NSP services on offer, as well as other harm reduction equipment and practical advice. Many of the SWERVE team has faced similar challenges themselves. This is a friendly, caring and non-judgmental space where you will always be met with warmth and understanding.

Alcohol workers, Drugs workers, Medical/health

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in)
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)

Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.

Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Westminster

SW1P 2BG

Phone: 0207 222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. See website for opening times.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

The Greenhouse GP Practice

19 Tudor Road, Hackney

E9 7SN

Phone: 020 8510 4490

Monday-Friday: 8am-6:30pm (appointment only)
Monday-Friday: 9am-4:30pm (housing advice)

Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling.

Alcohol workers, Drugs workers, Needle exchange, Legal advice, Step-free, Financial advice, Signposting to other services, Tenancy support