Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services in London"
Centrepoint
Central House, 25 Camperdown Street
E1 8DZ
Phone: 0808 800 0661
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps.
Accommodation/housing, Advocacy, Alcohol workers, Counselling
CGL - Camden Community Drugs Service (Camden)
184 Royal College Street, Camden Town
NW1 9NN
Phone: 020 7485 2722
Monday & Thursday: 9:30am-8pm
Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment.
Accommodation/housing, Advocacy, Creative classes, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Legal advice
City of London Homeless Persons Unit
Barbican Estate Office, 3 Lauderdale Place, Barbican
EC2Y 8BT
Phone: 020 7332 1804; 020 7332 3791
Outside the Unit's office hours, phone 020 7606 3030.
Accommodation/housing
City of Westminster Housing Options Service
101 Orchardson Street
NW8 8EA
Phone: 020 7641 1000
Phone or mail hoscustomerservices@wcchos.org.uk to make an appointment if possible. Outside office hours, phone 020 7286 7412.
Accommodation/housing
Colchester Emergency Night Shelter
39-41 Alexandra Road, Colchester, Essex
CO3 3DF
Phone: 01206 549885; 01206 805324
Sunday: 12:30pm-9am
Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health.
Accommodation/housing, Creative classes, Bathroom/showers, Bedding, Education/training, Internet access, Laundry, Tenancy support
Crash Pad – Youth Shelter
Phone: 020 7700 2498
Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com
Advocacy, Accommodation/housing, Bathroom/showers, Free food, Education/training, Art classes, Music/drama, Leisure facilities
Croydon Churches Floating Shelter
Various churches
Phone: 07752 272481
01 November to March
Monday-Sunday: 7:30pm-8am (will close late March but date not finalised)
Local referrals from local agencies via Croydon Reach (020 7870 8855); Croydon SNAP Team (020 8760 5498); Crisis Skylight (020 3848 1700) providing showers and offers training for employment/help with benefits; Turnaround (020 8760 5530). Agencies should phone 8am-4pm to check vacancies. 14 bed spaces.
Accommodation/housing, Creative classes, Bathroom/showers
Depaul
London
Phone: 0207 939 1220
Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme. Call 0207 278 4224 for mental health support and housing advice. Free counselling service for young people aged 11 to 25.
Accommodation/housing, Advocacy, Mental health, Debt advice
Divine Rescue
Thurlow Lodge, 1 Thurlow Street
SE17 2US
Phone: 020 3489 1765
Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time.
Accommodation/housing, Advocacy, Creative classes, Clothing store, Counselling, Education/training, Free food, Outreach workers
Ealing Churches Winter Night Shelter
Phone: 07930 378263
Monday-Sunday: 7:30pm-8:30am
Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.
Accommodation/housing, Creative classes, Outreach worker links, Free food, Debt advice, Bedding, Laundry, Bathroom/showers
Ealing Soup Kitchen
St John's Church Hall, Mattock Lane
W13 9LA
Phone: 0208 840 0651
Friday: 11am-4pm (drop-in, The Crypt, St John's W13 9LA
Monday: 7pm-9pm (drop-in, Salvation Army, 6 Leeland Rd, W13 9HH)
They also give practical help/housing advice. AA meetings.
Accommodation/housing, Alcohol workers, Free food
East European Advice Centre
Room 18, The Polish Centre, 238-246 King Street
W6 9LP
Phone: 020 8741 1288
Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first.
Accommodation/housing, Advocacy, Outreach workers, Legal advice
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
Monday-Sunday: 7:30pm-8am
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
Advocacy, Alcohol workers, Accommodation/housing, Bathroom/showers, Bedding, Creative classes, Debt advice, Laundry, Music/drama, Tenancy support
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
Phone: 020 7700 7995
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Education/training, Outreach worker links, Legal advice
Faith in Action (Homelessness Project Merton)
Salvation Army Citadel, 109 Kingston Road, South Wimbledon
SW19 3JR
Phone: 07843 280 419
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.
Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Bathroom/showers, Clothing store, Counselling, Drugs workers, Laundry, Outreach worker links, Leisure facilities
Firm Foundation Winter Night Shelter (All People All Places)
Monday-Sunday: 9pm-6:30am (initially men-only; after 1 January, mixed.)
18+, 20 spaces (15 men, 5 women in a separate building) Agency referrals only. Rough sleepers, NRPF and asylum seekers. Priority to those with connection to Harrow. fdp@firmfoundation.org.uk
Free food, Accommodation/housing
Forest Churches Emergency Night Shelter
Phone: 07739 870411
Monday-Sunday: 8pm-7:30am
18+; mixed; dry; 30 spaces. Separate area for women. 18+ with a Waltham Forest connection. Self referrals call 07739 870 411 before 3.00pm Mon-Fri or visit either St Mungo’s Hub or Waltham Forest Housing Services for referral. Ring Shelter Coordinator on 07739 870 411 before 3.00pm Monday-Friday.
Accommodation/housing, Bathroom/showers, Free food
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
Phone: 020 7351 4948
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies)
Wednesday & Friday: 9am-2pm (St Augustine's Church)
Monday-Friday: 12pm-3pm (Ace of Clubs)
Monday-Thursday: 9am-11am (Vineyard Community Centre)
Tuesday: 12:30pm-3pm (The Yard, Putney)
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
Accommodation/housing, Bathroom/showers, Careers advice, Clothing store, Education/training, Free food, Internet access, Tenancy support, Advocacy, Creative classes
Glass Door Night Shelters Wandsworth
Phone: 020 7351 4948
Monday-Sunday: 8pm-7am
30 spaces, 18+, separate areas for women. For self-referral, phone Mon-Fri, 9am-5pm to check vacancies. Waiting list registration by phone or via www.glassdoor.org.uk/.
Accommodation/housing
Great Chapel Street Medical Centre
4th Floor, Soho Centre for Health, 1 Frith Street, Soho
W1D 3HZ
Phone: 020 7437 9360
Monday-Friday: 2pm-4:30pm (doctor)
Monday & Friday: 10am-12:30pm (alcohol & mental health nurse)
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse)
Monday: 10am-12pm (counselling drop-in; appointment at other times)
Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times)
Friday: 9am-12:30pm (podiatry)
Tuesday & Thursday: 10am-5pm (dental service)
Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
Phone: 07429031389
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
Accommodation/housing, Advocacy, Creative classes, Free food, Legal advice, Step-free
GrowTH (Tower Hamlets)
302 The Highway, Shadwell
E1W 3DH
01 October to 30 April
Monday-Friday: 9am-5pm
GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation. Referrals made by agencies in Tower Hamlets (http://thisisgrowth.org/referrals/) Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead Low support, 15 bed spaces, 28 nights max, men and women. (Details: http://thisisgrowth.org/referral-agencies/)
Accommodation/housing, Advocacy
Hackney Migrant Centre
St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street
N16 9ES
Phone: 07504332706
Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk
Accommodation/housing, Advocacy, Legal advice
Hackney Recovery Service
110 Mare Street
E8 3SG
Phone: 0300 303 2611
Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669.
Education/training, Careers advice, Accommodation/housing, Creative classes, Counselling, Drugs workers, Needle exchange
Hackney Winter Night Shelter
Phone: 020 853 3808, 020 3729 8864
01 November to 30 March
Monday-Sunday: 7:30pm-8am (6.30pm Sundays. Closed during Crisis)
Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018.
Accommodation/housing, Advocacy, Counselling, Free food, Outreach worker links, Outreach workers