Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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April – May 2026 : Working together READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Great Chapel Street Medical Centre

4th Floor, Soho Centre for Health, 1 Frith Street, Soho

W1D 3HZ

Phone: 020 7437 9360

Monday, Tuesday, Thursday: 10am-12:30pm (doctor)
Monday-Friday: 2pm-4:30pm (doctor)
Monday & Friday: 10am-12:30pm (alcohol & mental health nurse)
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse)
Monday: 10am-12pm (counselling drop-in; appointment at other times)
Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times)
Friday: 9am-12:30pm (podiatry)
Tuesday & Thursday: 10am-5pm (dental service)

Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health

Greenlight Medical Van

Hillsong Church London, PO Box 29971, Putney

SW6 2WX

Phone: 020 7384 9200

Wednesday: 7:30pm-10pm (alt weeks, nr Tottenham Ct Rd station and NLAH, N16)
Thursday: 7:30pm-10pm (outreach with Pilion Trust nr Old Street and Angel stations)
Monday: 7pm-9:30pm (alt weeks The Upper Room, W12 and Streetlytes, W12)
Sunday: 11:30am-4:30pm (nr Tottenham Court Rd station)
Saturday: 9:30am-12:30pm (alt weeks, St Andrew’s, Fulham)
Tuesday: 7pm-10pm (The Passage Hostel, then Buckingham Gate)

Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers.

Advocacy, Medical/health

Greenwich Homeless Project

360 Middle Park Ave, Eltham

SE9 5QH

Phone: 0203 355 6880

Monday & Friday: 9am-1pm
Wednesday: 9am-3pm
Monday-Sunday: 7pm-8:30am (Winter Shelter runs October til March)

Day centre open year-round excluding public holidays. For those experiencing or at risk of homelessness. Service includes: hot breakfast, lunch, access to showers, laundry, casework, health support and wellbeing activities. From the end of October until end of March each year Greenwich Homeless Project (GHP) runs a night shelter, 7pm – 8.30am. See the website: greenwichhomelessproject.org.uk Referral by agreed partner agencies must be confirmed by GHP Caseworker. 18+, mixed, 13 places.

Advocacy, Bathroom/showers, Careers advice, Creative classes, Free food, Laundry, Medical/health

Groundswell

Phone: 020 7725 2851

Groundswell is a homeless health charity specialising in peer support, advocacy and working with clients to create positive change in their lives. Groundswell offers peer led learning and development training and support, as well as a homeless health peer advocacy programme (HHPA). Peer advocates can help you navigate healthcare settings and access the support you need. For more information visit the website or email: HHPA@groundswell.org.uk

Mental health, Outreach workers, Medical/health, Education/training

GUYS@Mary's

135a Praed St

W2 1BL

Phone: 020 3312 3405 / 3406

Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form.

Advocacy, Medical/health, Outreach workers, Sexual health

Haven (Paddington)

St Mary's Hospital, Praed Street

W2 1NY

Phone: 020 3299 6900

Monday-Sunday: 9am-9am

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

Counselling, Medical/health

Haven (Whitechapel)

The Royal London Hospital, 9 Brady Street

E1 5BG

Phone: 020 3299 6900

Monday-Sunday: 9am-9am

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900.

Counselling, Medical/health

Health E1

9-11 Brick Lane, Aldgate East

E1 6PU

Phone: 020 7247 0090

Monday-Friday: 9am-5pm (clinics start at 9am and 2pm)
Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic)
Monday-Friday: 2pm-3:30pm (substance misuse drop-in)

Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.

Mental health, Creative classes, Drugs workers, Medical/health, Needle exchange, Sexual health

Iraqi Community Association

Unit 1 Cavell House, 233 Wood Lane

W12 0HL

Phone: 0207 023 2650

Monday-Friday: 10am-5:30pm (Thursday phone only)

Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.

Accommodation/housing, Creative classes, Medical/health, Legal advice, Leisure facilities

JCT

83 Margaret street (Marylebone Passage)

W1W 8TB

Phone: 07719828267

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:

JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.

Bathroom/showers, Creative classes, Accommodation/housing, Medical/health, Mental health, Free food, Legal advice, Tenancy support

Love to the Nations Ministry

Phone: 079044 44194

Wednesday: 7pm-7:30pm (hot drinks and sandwiches, Charing X)
Sunday: 4pm-4:30pm (alt weeks, Charing X - phone)

Meals, toiletries, clothes, sleeping bags.

Free food, Medical/health

Marylebone Centre (Church Army)

1-5 Cosway St

NW1 5NR

Phone: 020 7262 3818

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in)
Monday: 10:30am-11:30am (drama)
Monday: 1:30pm-3:30pm (M’lebone Proj newsletter)
Tuesday: 10am-12pm (open access; clothing for rough sleepers only)
Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills)
Wednesday: 8am-9am (running club)
Wednesday: 9am-12pm (Women into Work 1:1; advice)
Wednesday: 1:30pm-3:30pm (Women into Work group)
Thursday: 9am-3pm (life coaching 1:1)
Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing)
Friday: 10am-12pm (ESOL for beginners)

Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Free food, Internet access, Laundry, Luggage storage, Medical/health, Music/drama, Sexual health, Tenancy support, Step-free, Leisure facilities

New Horizon Youth Centre

68 Chalton Street

NW1 1JR

Phone: 020 7388 5560

Monday: 2pm-3:30pm (alcohol support)
Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice)
Day centre
Monday, Wednesday, Friday: 10am-1pm
Monday, Wednesday, Friday: 1:30pm-3pm

Day centre for young people aged 18–24 needing help with homelessness. Please bring your ID to your first visit, you will need to register at reception. Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama.

Mental health, Accommodation/housing, Advocacy, Bathroom/showers, Education/training, Free food, Internet access, Medical/health, Counselling, Financial advice, Laundry, Sexual health, Tenancy support

Newham Transitional Practice

The Centre Manor Park, 30 Church Rd, Manor Park

E12 6AQ

Phone: 0208 553 7460

Monday-Friday: 8am-6:30pm
Map Website: http://

GP surgeries, practice nurses and homeless outreach nurses for those living in Newham. Outreach nurses: 07939 979198 or 07956 283748.

Medical/health, Outreach workers

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close

E6 6BT

Phone: 07490983777

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am

Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm.

Accommodation/housing, Advocacy, Alcohol workers, Debt advice, Drugs workers, Free food, Laundry, Tenancy support, Creative classes, Clothing store, Careers advice, Medical/health, Bathroom/showers, Internet access, Dentist, Counselling, Education/training, Outreach worker links

North London Action for the Homeless

St Paul's Church Hall, Stoke Newington Rd

N16 7UE

Phone: 07421 032 553

Monday: 12pm-1:30pm During Covid-19 pandemic all food is take-away.
Wednesday: 7pm-8:30pm During Covid-19 pandemic all food is take-away.

Free vegetarian meal at St Pauls West Hackney on the corner of Stoke Newington Rd and Amhurst Rd. Monday 12 noon & Wednesday 6pm Visits from Health Access Worker. East European outreach workers. Showers available.

Clothing store, Free food, Medical/health, Outreach worker links, Bathroom/showers

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

A comprehensive and holistic range of support services for people living with and affected by HIV as well as HIV and STI testing, prevention and outreach. Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV. Peer support, social/support groups, psychology services for women, creative classes and counselling available. To access the service fill a self-referral online here: www.positiveeast.org.uk/our-services/self-referral-portal

Mental health, Advocacy, Creative classes, Counselling, Internet access, Medical/health, Outreach workers, Sexual health

Refettorio Felix at St Cuthbert's Centre

The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court

SW5 9EB

Phone: 020 7835 1389

Monday-Friday: 12pm-2pm (lunch service)
Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served)
Monday: 11am-2pm (Age UK adviser)
Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service)
Wednesday: 12pm-2pm (NHS nurse)
Tuesday: 12pm-3pm (RBKC Council drop-in)

Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.

Free food, Mental health, Counselling, Internet access, Medical/health, Tenancy support

Reset Recovery Support Service (RRSS)

41 Spelman St

E1 5LQ

Phone: 020 388 99510

Monday & Thursday: 10am-4pm
Tuesday: 10am-7:30pm
Wednesday: 12pm-7pm
Friday: 10am-8pm
Saturday & Sunday: 11am-4pm

Group therapy service for people affected by substance misuse.

Alcohol workers, Drugs workers, Medical/health

Reset Treatment Service (RTS)

71A Johnson Street

E1 0AQ

Phone: 020 388 99510

Monday, Tuesday, Thursday, Friday: 10am-4pm
Wednesday: 12:30pm-4pm

Medical & complex risks appointments for people affected by substance misuse.

Art classes, Drugs workers, Medical/health

RHEST (Regional Homeless Engagement with Substance Treatment)

Phone: 020 3745 0363

This service is aimed at improving access to drug and alcohol treatment for people who sleep rough or are housed in a hostel or other temporary accommodation. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz

Alcohol workers, Signposting to other services, Medical/health, Outreach workers, Drugs workers

Soho NHS Walk-In Centre

1 Frith Street

W1D 3HZ

Phone: 020 7534 6500


Monday-Friday: 8am-8pm
Saturday & Sunday: 10am-8pm (and Bank Holidays - closed on Christmas Day)

Walk-in service led by nurses, physiotherapists and paramedics that have developed the skills and knowledge to assess, diagnose and treat minor conditions and illnesses. Practitioners will be able to assess, diagnose and treat a number of acute minor illnesses and manage acute wounds via this service. They are able to prescribe medications where required. Can help with: Sprains and strains; Wound infections; Minor abdominal discomfort; Minor skin conditions; Minor burns; Ear problems; Sore throat; Emergency contraception. The service is open to people of all ages including children over 16 years; those travelling from outside the UK (EU residents should bring their European Health insurance card); those not registered with a GP​​​​. Opening times: Monday to Friday: 8am - 8pm Saturday to Sunday: 10am - 8pm Bank holidays: 10am - 8pm (Closed on Christmas Day)

Medical/health, Sexual health

Solace

Phone: 0808 802 5565

Monday-Friday: 10am-4pm
Tuesday: 6pm-8pm

Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.

Accommodation/housing, Careers advice, Counselling, Financial advice, Legal advice, Medical/health, Tenancy support

Southwark Day Centre for Asylum Seekers

Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing)
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX)
Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH)

Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. Find centres here: sdcas.org.uk/visit-our-centres

Mental health, Accommodation/housing, Clothing store, Education/training, Free food, Medical/health, Leisure facilities

St Luke's Service - Barking & Dagenham (CGL)

St Lukes, Dagenham Road

RM10 7UP

Phone: 020 8595 1375

Monday: 10am-12am (appointments 5–7pm)
Tuesday & Friday: 2pm-4pm
Thursday: 5pm-7pm (appointments)

Drop in or phone, or refer yourself at stlukes@cgl.org.uk. Treatment options to support you include: One-to-one support sessions with a recovery worker; Group work; Peer support; Personalised treatment plan; Advice on keeping safe; Medication assisted treatment, including Buvidal; Testing for blood-borne viruses such as hepatitis C and B, and HIV; Emotional support and counselling; Onward referrals to a range of specialist services Criminal justice support services; Access to different detox and rehab options; Education, training and employment advice. Opening times: Monday: 09:30 – 12:30, 13:00 - 17:00 Tuesday: 09:30 – 12:30, 13:00 - 19:30 Wednesday: 13:00 – 17:00 Thursday: 09:30 – 12:30, 13:00 - 19:30 Friday, women only: 09:30 – 12:30 Friday, open to all: 13:00 – 17:00

Counselling, Drugs workers, Medical/health, Signposting to other services, Sexual health, Outreach worker links, Education/training, Alcohol workers