Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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April – May 2026 : Working together READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Streets2Homes

2a Wych Elm, Harlow, Essex

CM20 1QP

Phone: 01279 430 011

Monday-Friday: 8:45am-2pm (day centre - breakfast from 8.45)
Monday-Friday: 9am-5pm (appointments)

Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info. Opening times Monday-Friday 9am to 5pm.

Accommodation/housing, Advocacy, Clothing store, Medical/health, Outreach worker links, Bathroom/showers

Swerve

CVS, 24 – 30 Dalston Lane, The Adiaha Antigha Centre

E8 3AZ

Monday-Friday: 12pm-4pm

SWERVE welcomes anyone struggling with substance use to drop in—no appointment needed—between 12pm and 4pm, Monday to Friday. Come for a coffee, a chat and any brief support or intervention you may need. NSP services on offer, as well as other harm reduction equipment and practical advice. Many of the SWERVE team has faced similar challenges themselves. This is a friendly, caring and non-judgmental space where you will always be met with warmth and understanding.

Alcohol workers, Drugs workers, Medical/health

The Connection at St Martin in the Fields

12 Adelaide Street

WC2N 4HW

Phone: 020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in)
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)

Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.

Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free

The Doctor Hickey Surgery

Cardinal Hume Centre, 3 Arneway Street, Westminster

SW1P 2BG

Phone: 0207 222 8593

Monday-Friday: 10am-12:30pm
Monday, Tuesday, Thursday, Friday: 2pm-4pm

Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. See website for opening times.

Mental health, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health, Sexual health

The Manna Centre

12 Melior Street

SE1 3QP

Phone: 0207 357 9363

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers)
Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging)
Monday, Wednesday, Friday: 9am-12pm (Nurse)
Monday: 10am-10:45am (clothing store by ticket only)
Monday-Thursday: 10am-10:45am (computers)
Tuesday: 10am-11:30am (mental health)
Tuesday: 10am-1pm (chiropodist, every second week)
Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1))

Day Centre for homeless people near London Bridge Timetable: Mon-Sun: 8.30am -1.30pm Mon-Sun: Breakfast, lunch & showers Mon-Fri: 10.30am-11.30am & 12-1.00pm: Access to the internet Mon-Thurs: 9.30am-1.30pm Housing & Welfare Advice Mon & Wed: 10am-10.45am Clothing Store (by ticket only) Mon & Thurs: 9am-12pm Nurse Tues 10am-11.30am Mental Health Surgery Wed 9.30am-12pm: Welfare Advice for Migrants & Asylum Seekers Appointments for accommodation must be booked on a Friday morning at 10am – 020 7403 1931 – option 1.

Mental health, Bathroom/showers, Free food, Medical/health, Tenancy support, Step-free, Financial advice, Laundry, Internet access

The Passage

St Vincent's Centre, Carlisle Place

SW1P 1NL

Phone: 020 7592 1850

Monday-Friday: 9am-3:30pm (closed 12noon – 1pm for lunch)

The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups. Resource Centre opening times: Monday – Friday, 9am – 12pm and 1pm – 3:30pm

Mental health, Accommodation/housing, Internet access, Medical/health, Bathroom/showers, Financial advice, Free food, Laundry

The People's Recovery Project

Pelican House, 144 Cambridge Heath Road, Bethnal Green

E1 5QJ

Thursday: 2pm-5pm (last Thursday of the month)

A monthly drop-in for people who have experience of homelessness and addiction and want to consider recovery. The People’s Recovery Project is a community that understands the experience of homelessness and addiction and wants to help you if you feel stuck.

Medical/health

The Soup Kitchen @ AIC

79a Tottenham Court Rd, (Entrance in Whitfield Street)

W1T 4TD

Phone: 020 7580 2791

Monday & Tuesday: 11:30am-12:30pm Hot food, lunch
Thursday-Saturday: 11:30am-12:30pm Hot food, lunch

Providing 120+ meals a day, six days a week at the American International Church. A consultation room allows for regular visits by mental health professionals, dentists, doctors and more.

Free food, Drugs workers, Dentist, Medical/health

The Welcome Project

2 St Mary's Road, Ilford

IG1 1QX

Phone: 020 8514 3283

Tuesday & Thursday: 10am-3pm
Wednesday: 9am-1:30pm
Monday: 10am-3pm (appointments only)
Friday: 9am-3pm

Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Open Monday – Friday 10am – 2pm

Education/training, Medical/health, Leisure facilities

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67 open 9am - 3pm, Monday to Friday. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

Vision Care (London)

Crisis UK, 50-52 Commercial St, Spitalfields, London

E1 6LT

Phone: 020 7426 5650

Monday & Wednesday: 2pm-6pm (at Crisis Skylight)
Wednesday: 10am-12:30pm (W London Day Centre, 134–136 Seymour Pl)
Friday: 10am-2pm (Broadway Centre, 13 Market Lane)

Free sight tests and spectacles. For eye tests it is recommended that you book an appointment. If you walk in without an appointment Vision Care cannot guarantee that there will be time for a test. Please email london@crisis.org.uk or phone 020 7426 5650. Open Wednesday weekly from 12:30PM – 3:30PM and Thursday weekly from 10:15AM – 1:30PM

Medical/health

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 3228 1777

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, CDARS and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

WDP - Westminster Drug Project

470-474 Harrow Road

W9 3RU

Phone: 020 7266 6200

Monday-Friday: 1pm-5pm (open access)

Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.

Accommodation/housing, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers

Webber Street (London City Mission)

6-8 Webber Street

SE1 8QA

Phone: 020 7928 1677

Monday-Wednesday: 9am-12pm
Saturday: 9am-12pm

List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.

Mental health, Bathroom/showers, Clothing store, Medical/health, Outreach worker links, Leisure facilities