Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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April – May 2026 : Working together READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Notre Dame Refugee Centre

16 Leicester Square

WC2H 7BZ

Phone: 0207 440 2669

Friday: 10:30am-1:30pm (immigration advice - 0207 440 2669)

Immigration and housing advice for refugees & asylum seekers. Immigration Advice Line available Wednesdays and Fridays, 10.30am to 1.30pm on 0207 440 2669. Housing Advice available Wednesday only 10.30-1.30pm on 0207 440 2669

Legal advice

Plumstead Community Law Centre

36 Wellington Street, Woolwich

SE18 6PE

Phone: 020 8853 9970

Monday: 11am-12:30pm (drop in – employment advice, 36 Wellington St, SE18 6PF)
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)

Free advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues. To access the service submit an enquiry form online: www.pclc.org.uk/our-services

Legal advice, Benefits/welfare advice

PopLaw Legal Advice Clinic

The Idea Store, Chrisp Street, 1 Vesey Path, East India Dock Road

E14 6BT

Phone: 07920 288 269

Tuesday: 6pm-8pm (appointments only)

Free advice clinics. Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets and surrounding boroughs. More info from the website: www.ideastore.co.uk/visit-us/idea-store-chrisp-street Clinics are drop-in so an appointment is not required. In addition, PopLaw provide a remote service by email and by telephone. Every second Tuesday, 6.15 to 8.15pm. See schedule on the website, by email, or on the phone.

Accommodation/housing, Creative classes, Debt advice, Tenancy support, Legal advice

Praxis

Praxis Community Projects, Pott Street, Bethnal Green

E2 0EF

Phone: 020 7729 7985

Wednesday: 2pm-5pm (Immigration advice: call 020 7749 7605)
Thursday: 10am-1pm (Immigration advice: call 020 7749 7605)
Wednesday: 9am-5pm (Drop-in: second Wed of the month)

Praxis provides expert support to migrants and refugees in the UK. Its mission is to deliver direct services, i.e. legal advice and holistic welfare support; work together with other services in the UK to support service users; campaign for systemic change. You can visit the drop-in clinic at the above address for free immigration advice. To visit you must be experiencing homelessness or on a very low income living in Tower Hamlets or Hackney (or you have no fixed address). Drop-in clinics run on the second Wednesday of the month.

Legal advice, Financial advice

Queen Mary Legal Advice Centre

Legal Advice Centre, School of Law, Mile End Road

E1 4NS

Monday-Friday: 9am-5pm (remote appointments)

By appointment only; term-time only, please email to enquire about an appointment. Asylum, domestic violence, employment, family issues, immigration, LGBTIQA+ hate crime etc. Pink law gives free advice to the LGBTIQA+ community. For a complete list of what the centre can help you with, see here: =www.qmul.ac.uk/lac/clients/advice

Legal advice

Richmond Legal Advice Service

Holy Trinity Church, Sheen Park, Richmond

TW9 1UP

Phone: 020 8940 7362

Tuesday: 8pm-9:30pm

Free legal advice drop-in clinic. No appointment needed. Covers children, domestic violence, employment, housing, benefits etc. Advice sessions run every other Tuesday evening between 8pm and 9.30pm in Richmond. See the website for schedule. Preferred method of contact for any enquiries is by email or by visit.

Accommodation/housing, Creative classes, Tenancy support, Legal advice

Rights of Women

52-54 Featherstone Street

EC1Y 8RT

Monday: 11am-1pm (family law, London only: 020 7608 1137)
Tuesday & Wednesday: 2pm-4pm (family law, London only: 020 7608 1137)
Tuesday, Wednesday, Thursday: 7pm-9pm (family law, national: 020 7251 6577)
Friday: 12pm-3pm (family law, London only: 020 7608 1137)
Monday: 12pm-3pm (immigration and asylum law: 020 7490 7689)
Thursday: 10am-1pm (immigration and asylum law: 020 7490 7689)
Tuesday: 11am-1pm (criminal law, national: 020 7251 8887)
Thursday: 2pm-4pm (criminal law, London only: 020 7608 1137

Advice lines on family and criminal law, immigration & asylum, sexual harassment at work law. See website for times and days. Please see website for more details. NB: women-only service.

Legal advice

Royal Connections

199 Freemasons, Custom House

E16 3PG

Phone: 0300 111 1111

Sunday: 4pm-6pm (hot meal on 4th Sunday of the month)

Christian charity dedicated to helping people who need help. Provides many forms of advice, including: CAREER, BENEFITS, HOUSING, IMMIGRATION, LEGAL, WELFARE SUPPORT and MORE. Also offers a free hot meal service twice a month. Get in touch for more details. Church office opening hours are Tuesday – Friday: 10am – 6pm Sunday: 2pm – 6pm

Accommodation/housing, Careers advice, Education/training, Free food, Legal advice, Debt advice

Solace

Phone: 0808 802 5565

Monday-Friday: 10am-4pm
Tuesday: 6pm-8pm

Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.

Accommodation/housing, Careers advice, Counselling, Financial advice, Legal advice, Medical/health, Tenancy support

South West London Law Centres

41-42 Keeley Road, Croydon

CR0 1TF

Phone: 020 8767 2777

Monday-Friday: 9:30am-5pm (reception: 0208 767 2777. Leave a message if you can't get through)

Provides free and independent legal advice on social welfare issues including housing, debt, immigration and employment. Access the support you need on the page: swllc.org/get-advice

Legal advice

St Christopher's Fellowship (for children)

1 Putney High Street

SW15 1SZ

Phone: 0208 780 7800

Refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Education/training, Internet access, Legal advice

St Laurence's Larder

Christ Church at Brondesbury, Christchurch Avenue, Main Entrance on Willesden Lane

NW6 7BJ

Phone: 07498775019

Laurence’s Larder is a food aid charity offering a weekly food parcel service, clothes bank and community kitchen to anyone who would like to join for a meal and a chat. The Larder also offers services such as a legal aid surgery and signposting to navigate and access other support systems. Phone line open Mon - Friday 9.30 - 5.00pm. Hot Meals every Thursday 11.00am - 2.00pm. Clothes Bank every Thursday 11.00am - 2.00pm. Community Art Cafe with drinks, snacks and a light lunch every Monday 10.30am - 4.00pm.

Free food, Clothing store, Legal advice

St Michael's Church Legal Drop-in

Camden Road

NW1 9LQ

Phone: 0207 424 0724

Wednesday: 6:30pm-7:30pm

Run a Legal Drop-In on Thursday evenings, 6pm. Free legal advice on a variety of issues ranging from housing to personal injury. We offer advice on possible causes for action, and where you can get help.

Accommodation/housing, Debt advice, Legal advice

Stonewall Housing

88 Old Street, 10 White’s Row

EC1V 9HU

Phone: 0800 6 404 404

Monday-Friday: 10am-1pm (advice line 020 7359 5767)

Specialist LGBTQ+ housing advice and support. Free, confidential housing advice for LGBTQ+ people of all ages. For housing and homelessness advice fill a referral form online and a member of the Stonewall team will contact you. Find the form here: stonewallhousing.org/referralform Free housing-related advice on the helpline, open every weekday 10:00 – 13:00. Call 0800 6 404 404

Accommodation/housing, Advocacy, Legal advice

The Greenhouse GP Practice

19 Tudor Road, Hackney

E9 7SN

Phone: 020 8510 4490

Monday-Friday: 8am-6:30pm (appointment only)
Monday-Friday: 9am-4:30pm (housing advice)

Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling.

Alcohol workers, Drugs workers, Needle exchange, Legal advice, Step-free, Financial advice, Signposting to other services, Tenancy support

The Unity Project (TUP)

277a Upper Street, New Unity

N1 2TZ

The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.

Advocacy, Legal advice

University of Greenwich Legal Advice Centre

University of Greenwich (Greenwich Campus), Legal Advice Centre QM 203, Old Royal Naval College, Park Row

SE10 9LS

Monday-Thursday: 9am-5pm (phone)

TERM-TIME only. Fill an enquiry form for an appointment on the website. Employment, benefits; referrals to Free Representation Unit. Initial and written advice, and form-filling.

Creative classes, Legal advice

Veterans Aid

40 Buckingham Palace Road, Victoria

SW1W 0RE

Phone: 020 7828 2468

Monday-Thursday: 8:30am-3:30pm (helpline)
Friday: 8:30am-1:30pm

Free helpline: 0800 012 68 67 open 9am - 3pm, Monday to Friday. On your first visit, staff will assess your problems so the right specialist help can be arranged.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Outreach worker links, Outreach workers, Legal advice

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Phone: 020 7261 1404

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.

Counselling, Legal advice, Tenancy support, Accommodation/housing

Zacchaeus 2000 Trust (Z2K)

Fourth Floor, 80 Petty France

SW1H 9EX

Phone: 0207 259 0801

Monday-Friday: 10am-4pm (advice, by appointment)

We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.

Tenancy support, Legal advice, Financial advice, Benefits/welfare advice