Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Ace of Clubs

St Alphonsus Rd, Clapham

SW4 7AS

Phone: 020 7720 2811

Monday-Friday: 9:30am-4:30pm
Monday-Friday: 12pm-2:15pm (Lunch - £1 contribution encouraged)
Monday-Thursday: 12pm-2:30pm (Caseworkers: appointment only)
Monday, Wednesday, Friday: 9:15am-11:45am (Showers: appointment only)
Monday-Friday: 12pm-2:30pm (IT suite)
Monday & Thursday: 11:30am-2:30pm (NHS Nurse: appointment only)
Wednesday: 11am-2:30pm (NHS Dentist: appointment only)
Monday-Friday: 9:30am-4:30pm (Laundry service - £2 per load)
Thursday: 9:30am-4:30pm (Every second Thursday: Refugee/Asylum Seekers & Migrant support)

We provide safety, food, warmth, clothing, laundry, showers, housing support and someone to talk to.

Barber, Bathroom/showers, Education/training, Medical/health, Free food, Financial advice, Signposting to other services, Tenancy support

Crisis Skylight (Brent)

1-2 Bank Buildings, High Street, Harlesden

NW10 4LT

Phone: 0208 965 2561

Monday-Friday: 10am-1pm (drop-in)
Monday-Friday: 10am-4pm (phone line open)

The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good. We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs. Crisis is not an emergency service and we do not have direct access to accommodation.

Bathroom/showers, Careers advice, Free food, Medical/health, Signposting to other services, Tenancy support

RHEST (Regional Homeless Engagement with Substance Treatment)

Phone: 020 3745 0363

This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz

Alcohol workers, Signposting to other services, Medical/health, Outreach workers

The Greenhouse GP Practice

19 Tudor Road, Hackney

E9 7SN

Phone: 020 8510 4490

Monday-Friday: 8am-6:30pm (appointment only)
Monday-Friday: 9am-4:30pm (housing advice)

Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling.

Alcohol workers, Drugs workers, Needle exchange, Legal advice, Step-free, Financial advice, Signposting to other services, Tenancy support