Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
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Notre Dame Refugee Centre
Maison Pierre Chanel, 16 Leicester Square
WC2H 7LE
Phone: 020 7440 2669
Immigration advice for refugees & asylum seekers.
Legal advice
Off Centre
Unit 7: The Textile Building, 29a – 31a Chatham Place
E9 6FJ
Phone: 020 8986 4016
Monday, Tuesday, Thursday: 10am-8pm (counselling, advice & psychocial services; LGBTQ group on Thurs)
Counselling, therapy, advocacy, advice and psychosocial service for young people aged 11-25 who live, work or study in Hackney. Services are free, confidential and aimed at helping Hackney's young people to have greater control over emotional and practical issues including sexuality; bereavement; violence; depression; accommodation; college; stress; abuse; family breakdown; self-harm; anger; neglect; identity and more.
Counselling
OK Rehab
48B Gun Street
E1 6AH
Phone: 0800 326 5559
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers
Advocacy, Counselling, Drugs workers, Alcohol workers
Olallo Services
Phone: 020 7370 6020
Care and support for rough sleepers suffering from tuberculosis.
Medical/health
One Roof
Old Diorama Arts Centre (ODAC), Regent's Place, 201 Drummond Street
NW1 3FE
Phone: 0207 383 0727
Fridays at ODAC are One Roof Programme days, offering a morning and afternoon creative workshop every week, with a diverse and ever-evolving series of sessions. One Roof producers will be on hand for 1:1 mentoring and advice sessions, and an open-door approach to visitors who just want to pop in for a chat and a cuppa. You can sign up to the whole term or specific classes. Sign up for a term or a class on the website listed above.
Creative classes, Education/training
One Third
174 Balaam Street
E13 8RD
Phone: 07746445707
Aims to provide warm meals and refreshments to the homeless and less privileged in the east London area. The long-term vision is to become a support arm for the less privileged in our society and get people back on their feet.
Open Cinema (National)
Somerset House, South Wing, Strand
WC2N 1LA
Phone: 020 3287 8373
Community cinemas and filmmaking for homeless and excluded people. At venues across UK, Ireland and Finland. Choose films, make films, meet the experts.
Free food, Leisure facilities
Open Door Meal
St James the Less Parish Centre, Thorndike Street, Nr Moreton Street
SW1V 2PT
Phone: 020 7630 6282
Two-course hot meal.
Free food
Order of Malta Soup Kitchen
Crypt of St James's Spanish Place Church, 22 George St
W1U 3QY
Wednesday: 6:15am-7:45am (breakfast club, Challoner Room, 24 Golden Square W1F 9JR)
Thursday: 7:30pm-9pm (café, St James’s, Spanish Place, W1U 3QY)
Hot food, free food, some clothing.
Clothing store, Free food
Our Forgotten Neighbours
Thursday: 5pm-6pm (Toynbee Hall, Commercial Street, E1)
Friday: 2pm-3pm (Lidl Seven Sisters Road, Finsbury Park, N4)
Soup kitchen with food and toiletries services for refugees.
Free food
Our Lady of Hal
165 Arlington Road, Camden Town
NW1 7EX
Phone: 020 7485 2727
Parish church serving the people of Camden.
Free food
OUR LADY OF THE ASSUMPTION & ST GREGORY
10 Warwick St, Piccadilly Circus
W1B 5LZ
Phone: 020 7734 9313
Wednesdays 6.30am-10.30am showers, toiletries and clothes.
Bathroom/showers, Clothing store
Plumstead Community Law Centre
36 Wellington Street, Woolwich
SE18 6PE
Phone: 020 8854 8848
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)
Advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues.
Creative classes, Legal advice
Positive East
159 Mile End Road, Stepney
E1 4AQ
Phone: 020 7791 2855
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.
Mental health, Advocacy, Creative classes, Careers advice, Counselling, Internet access, Medical/health, Outreach workers, Sexual health
Praed Street Project
c/o Jefferiss Wing, St Mary's Hospital, Praed Street
W2 1NY
Phone: 020 3312 6629
Friday: 9am-4:30pm
Wednesday: 12pm-4pm
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.
Drugs workers, Medical/health, Legal advice
Praxis
Praxis Community Projects, Pott Street, Bethnal Green
E2 0EF
Phone: 020 7729 7985
Thursday: 10am-1pm (Immigration advice: call 020 7749 7605)
Wednesday: 9am-5pm (Drop-in: second Wed of the month)
Praxis provides expert support to migrants and refugees in the UK. Its mission is to deliver direct services, i.e. legal advice and holistic welfare support; work together with other services in the UK to support service users; campaign for systemic change. You can visit the drop-in clinic at the above address for free immigration advice. To visit you must be experiencing homelessness or on a very low income living in Tower Hamlets or Hackney (or you have no fixed address). Drop-in clinics run on the second Wednesday of the month.
Legal advice, Financial advice
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
Phone: 020 7375 0020
Monday: 10am-11:30am (men's group)
Monday: 2pm-3pm (yoga)
Tuesday: 9:30am-12:30pm (homeopathy)
Tuesday: 11:30am-12:30pm (relaxation skills)
Tuesday: 2pm-3:30pm (women's group)
Wednesday: 11:30am-1pm (peer support, addictions)
Thursday: 11am-1pm (art & wellbeing)
Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am-11:30am (self-harming support group)
Monday: 1:30pm-3:30pm (mental health drop-in)
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
Mental health, Art classes, Creative classes, Bathroom/showers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Needle exchange
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
Phone: 07833 123155
23 December to 30 December
Monday: 3pm-9am
Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.
Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre)
Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
Accommodation/housing, Advocacy, Alcohol workers, Art classes, Barber, Creative classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Free food, Foot care, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Leisure facilities
Quaker Social Action
17 Old Ford Road
E2 9PJ
Phone: 02089835030
Tuesday: 10:30am-12:30pm
Lincolns Inn field
Wednesday: 5:30pm-8:30pm
St Giles in the field
Saturday: 9:30am-12:30pm
Quaker Social Action run a community library. ~TuesdaysTurn a Corner: mobile community library at The American Church, near Goodge Street, at 10.30am-12.30pm ~Wednesday: Turn a Corner: mobile community library at Lincoln’s Inn Fields, near Holborn on Wednesdays at 5.30pm-8.30pm ~Saturday: Turn a Corner: mobile community library at St Giles in the Fields, near Tottenham Court Road on Saturdays at 9.30am-12.30pm Providing books to everyone for free (no need to return) as well as reading glasses. Also, Tuesdays: Cook Up: free to use kitchen space in Islington, bi-weekly by appointment.
Queen Mary Legal Advice Centre
Legal Advice Centre, School of Law, Mile End Road
E1 4NS
Phone: 020 7882 3931
By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community. Please leave a brief message for a reply within 3 days. Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19.
Legal advice
Queer Homelessness Recovery Group
The LGBTIQ+ Centre, 52 Lant Street
SE1 1RB
Get help and advice with practical and peer support following a period of homelessness. Support with bills, house search and settling into a new environment.
Accommodation/housing, Financial advice
Rape Crisis South London/Rape and Sexual Abuse Support Centre
PO Box 383, Croydon
CR9 2AW
Phone: 0208 683 3311
Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year)
Monday-Sunday: 7pm-9:30pm helpline, 365 days a year)
Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.
Advocacy, Counselling, Outreach workers
Recovery Intervention Service Ealing-Southall (RISE)
Saluja Clinic, 36A Northcote Avenue, Southall
UB1 2AY
Phone: 020 8843 5900
Thursday: 9am-7pm
Free and confidential service for people in Ealing provides assessment and short-term treatment, and helps individuals to access other support services. Helps people break a cycle of addiction to heroin, cocaine and new psychoactive substance, and alcohol. Specialist health care interventions, talking therapies, medication, community or residential detox and rehab. Get your key worker to refer you.
Alcohol workers, Drugs workers, Counselling
Redbridge Assessment Centre
16 York Road, Ilford
IG1 3AD
Phone: 020 8911 7470
Friday & Saturday: 7:30pm-9:15am
Monday-Friday: 9:30am-5pm (office hours)
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team.
Accommodation/housing, Alcohol workers, Art classes, Bathroom/showers, Bedding, Clothing store, Drugs workers, Education/training, Internet access, Luggage storage, Medical/health, Leisure facilities
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
Phone: 020 7835 1389
Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served)
Monday: 11am-2pm (Age UK adviser)
Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service)
Wednesday: 12pm-2pm (NHS nurse)
Tuesday: 12pm-3pm (RBKC Council drop-in)
Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.
Free food, Mental health, Counselling, Internet access, Medical/health, Tenancy support