Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

February – March 2026 : Progress READ ONLINE

DOWNLOADS

Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "all services in London"
Refuge Action

Phone: 0207 952 1599 / 0759 518 9995

Refugee Action provides information and advice on the asylum process, claiming asylum, getting support while claiming asylum and homelessness support. Its Asylum Crisis service supports asylum seekers in London needing accommodation or support.

Financial advice, Legal advice, Tenancy support

Refuge Network UK

Soup Kitchen Location:, Beside the Embassy of Zimbabwe,, Agar Street, Charing Cross.

Saturday: 1pm-2pm

Refuge Network UK runs a community soup kitchen at Charing Cross from where we distribute free food, toiletries, clothing and survival packs to rough sleepers, homeless people, and impoverished individuals from various parts of London.

Free food, Clothing store

Remar Association UK

847 High Road, Leytonstone

E11 1HH

Phone: 020 8539 0452

Wednesday: 7:30pm-8:30pm (William IV St, Strand - hot drinks, biscuits and sandwiches)

Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. 24-hour helpline: 0791 758 5056

Alcohol workers, Drugs workers, Free food

Reset Outreach and Referral Service @ Providence Row

82 Wentworth Street

E1 7SA

Phone: 0800 802 1860, 020 7375 0020

Monday-Friday: 8:30am-4pm Needle exchange and harm min

Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.

Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers

Reset Recovery Support Service (RRSS)

41 Spelman St

E1 5LQ

Phone: 020 388 99510

Monday & Thursday: 10am-4pm
Tuesday: 10am-7:30pm
Wednesday: 12pm-7pm
Friday: 10am-8pm
Saturday & Sunday: 11am-4pm

Group therapy service for people affected by substance misuse.

Alcohol workers, Drugs workers, Medical/health

Reset Treatment Service (RTS)

71A Johnson Street

E1 0AQ

Phone: 020 388 99510

Monday, Tuesday, Thursday, Friday: 10am-4pm
Wednesday: 12:30pm-4pm

Medical & complex risks appointments for people affected by substance misuse.

Art classes, Drugs workers, Medical/health

Restart Lives

St Columba’s Church, Pont Street

SW1X 0BD

RESTART Lives, a London-based charity, supports homeless individuals though tailored casework, group programmes and meal services, helping people secure housing, find employment and improve mental and physical wellbeing. Mon – Thu: individual casework organised by appointment. This sometimes involves attending jobcentres and health appointmets. Fri: 6:30 – 8:30pm: drop-in centre. Hot meal service, case work and digital inclusion support (e.g. charging phones, using WiFi and occasional resource handouts).

Advocacy, Accommodation/housing, Bedding, Financial advice, Free food, Internet access

ReStore Community Projects

18 Ashley Road

N17 9LJ

Phone: 020 8493 0900

Monday-Friday: 9:30am-4pm (no appointment necessary)

A wide range of beds, settees, tables, chairs and all household furniture available at low cost. Agency referral, or bring evidence of being on benefits or on low income.

Rethink (Voices Forum of Croydon)

Croydon Old Town Hall, Katharine Street

CR9 1ET

Phone: 0208 464 7052

Wednesday: 7pm-9pm (2nd Wed of month)

Hearing voices group open to people from all boroughs. OK to just turn up, but best to get in touch first (0208 464 7052; voicesforumcroydon@googlemail.com) in case an activity is planned. No referral is needed.

RHEST (Regional Homeless Engagement with Substance Treatment)

Phone: 020 3745 0363

This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz

Alcohol workers, Signposting to other services, Medical/health, Outreach workers

Richmond Fellowship (Hearing Voices Group - Redbridge)

19 Mansfield Road, Ilford, Essex

IG1 3BA

Phone: 020 8514 5586

Thursday: 2:30pm-4pm

Hearing voices group that is open to people no matter where they live. Just contact the facilitators, who will meet you to exchange information about the group and themselves. Contact Michael Roberts: 020 8514 5586.

Mental health

Richmond Legal Advice Service

Holy Trinity Church, Sheen Pk, Richmond

TW9 1UP

Phone: 020 8891 2105

Tuesday: 8pm-9:30pm

Covers children, domestic violence, employment, housing, benefits etc.

Accommodation/housing, Creative classes, Tenancy support, Legal advice

Rights of Women

52-54 Featherstone Street

EC1Y 8RT

Monday: 11am-1pm (family law, London only: 020 7608 1137)
Tuesday & Wednesday: 2pm-4pm (family law, London only: 020 7608 1137)
Tuesday, Wednesday, Thursday: 7pm-9pm (family law, national: 020 7251 6577)
Friday: 12pm-3pm (family law, London only: 020 7608 1137)
Monday: 12pm-3pm (immigration and asylum law: 020 7490 7689)
Thursday: 10am-1pm (immigration and asylum law: 020 7490 7689)
Tuesday: 11am-1pm (criminal law, national: 020 7251 8887)
Thursday: 2pm-4pm (criminal law, London only: 020 7608 1137

Advice lines on family and criminal law, immigration & asylum etc - see website for times and days. Please see website for more details. NB: women-only service.

Robes Project (Southwark & Lambeth)

SE1 3UJ

Phone: 020 7407 5623

Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)

Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.

Accommodation/housing, Advocacy, Creative classes, Bathroom/showers, Bedding, Free food

Romford YMCA

29 Rush Green Road, Romford

RM7 0PH

Phone: 01708 766211 x 281

Monday-Friday: 9am-4pm (office hours)

Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.

Leisure facilities

Royal Connections

The Hub Studios, 90 Monier Road (off Wick Lane), Bow

E3 2ND

Phone: 0300 111 1111

Sunday: 4pm-6pm (hot meal on 4th Sunday of the month)

Christian charity dedicated to helping people who need help. Works with other local organisations.

Accommodation/housing, Barber, Careers advice, Dentist, Education/training, Free food, Medical/health, Legal advice

Sadhu Vaswani Centre

25 Cricklewood Lane

NW2 1HP

Phone: 0844 500 1744

Wednesday: 8pm-8:30pm (Lincoln's Inn Fields)

Helps the poor, needy, sick and aged, irrespective of caste, creed or colour. Serves Indian food, rice and bhaji, hot and cold drinks, chocolates and fruit.

Free food

Sally's Kitchen - Good Food in the Community

Salvation Army Hall, Southwell Grove, Leytonstone

E11 4PP

Phone: 07944281485

Tuesday: 12pm-1:30pm

Good food in the community. A place for people to go for a free, delicious two-course meal in warm company. Sally's Kitchen is run by local people for local people.

Samaritans (Brent)

1 Leopold Road

NW10 9LN

Phone: 020 8961 6181

Saturday-Tuesday: 7pm-9pm
Wednesday & Friday: 9am-9pm
Thursday: 7pm-9pm

Visitors welcome. Please call to make sure that a Samaritan is there to help you. You can take things at your own pace, whatever is troubling, they we will listen carefully and talk things through on a confidential basis.

Counselling

Samaritans (Central London)

46 Marshall Street

W1F 9BF

Phone: 020 7734 2800

Monday-Sunday: 9am-9pm

Visitors welcome 365 days a year. You don?t need an appointment to speak in confidence to a trained volunteers and the service is free. Please note that due to the popularity of the drop-in service, you may experience a short wait.

Counselling

Samaritans (Croydon & Sutton)

2b Kidderminster Road, West Croydon, Surrey

CR9 2BQ

Phone: 020 8681 6666

Monday-Saturday: 7:30pm-9pm
Tuesday: 9:30am-2pm
Thursday: 11:30am-2pm
Sunday: 9:30am-12pm
Wednesday: 11:30am-2pm

You can talk to a Samaritan volunteer in a private, safe and non-threatening environment. To guarantee that one will be available, it is best to telephone and arrange an appointment.

Counselling

Samaritans (Ealing)

26 Junction Road

W5 4XL

Phone: 020 8560 2345

Monday, Tuesday, Thursday: 10am-9pm
Wednesday & Friday: 10am-4pm
Wednesday & Friday: 7pm-8:30pm
Saturday: 10am-6:30pm
Sunday: 1pm-9pm

Visitors welcome. You don?t need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. The service is free.

Counselling

Samaritans (Harrow)

44 Station Road, Harrow

HA1 2SQ

Phone: 020 84277777

Sunday-Friday: 10am-9pm
Saturday: 10am-6pm

Welcomes visitors to the branch every day, where you will be able to talk to a Samaritan in complete confidence. If you know in advance that you will be popping by, please ring so that they can ensure there is a Samaritan available to see you.

Counselling

Samaritans (Havering & Romford)

107 North Street, Romford, RM1 1ER

RM1 1ER

Phone: 01708 740000

Monday-Friday: 10:30am-9pm
Sunday: 2pm-9pm

Located in Romford close to Matalan. Available round the clock, every day of the year. Please check opening times if you visit the branch. Whatever you tell us will be kept off the record.

Counselling

Samaritans (Hillingdon)

2 Press Road, Uxbridge

UB8 1AT

Phone: 01895 253355

Monday-Wednesday: 7pm-9pm
Tuesday: 11am-1:30pm
Thursday: 4pm-9pm
Friday: 4:30pm-9pm
Saturday & Sunday: 9am-3:30pm

Talk face-to-face with a Samaritans volunteer. If you are making a special journey, you may wish to phone first to check that someone will be free to see you.

Counselling