Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "all services in London"
Refuge Action
Phone: 0207 952 1599 / 0759 518 9995
Refugee Action provides information and advice on the asylum process, claiming asylum, getting support while claiming asylum and homelessness support. Its Asylum Crisis service supports asylum seekers in London needing accommodation or support.
Financial advice, Legal advice, Tenancy support
Refuge Network UK
Soup Kitchen Location:, Beside the Embassy of Zimbabwe,, Agar Street, Charing Cross.
Refuge Network UK runs a community soup kitchen at Charing Cross from where we distribute free food, toiletries, clothing and survival packs to rough sleepers, homeless people, and impoverished individuals from various parts of London.
Free food, Clothing store
Remar Association UK
847 High Road, Leytonstone
E11 1HH
Phone: 020 8539 0452
Offers assistance for free to disadvantaged people and individuals suffering from drug or alcoholic addiction. 24-hour helpline: 0791 758 5056
Alcohol workers, Drugs workers, Free food
Reset Outreach and Referral Service @ Providence Row
82 Wentworth Street
E1 7SA
Phone: 0800 802 1860, 020 7375 0020
Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.
Needle exchange, Alcohol workers, Drugs workers, Sexual health, Outreach workers
Reset Recovery Support Service (RRSS)
41 Spelman St
E1 5LQ
Phone: 020 388 99510
Tuesday: 10am-7:30pm
Wednesday: 12pm-7pm
Friday: 10am-8pm
Saturday & Sunday: 11am-4pm
Group therapy service for people affected by substance misuse.
Alcohol workers, Drugs workers, Medical/health
Reset Treatment Service (RTS)
71A Johnson Street
E1 0AQ
Phone: 020 388 99510
Wednesday: 12:30pm-4pm
Medical & complex risks appointments for people affected by substance misuse.
Art classes, Drugs workers, Medical/health
Restart Lives
St Columba’s Church, Pont Street
SW1X 0BD
RESTART Lives, a London-based charity, supports homeless individuals though tailored casework, group programmes and meal services, helping people secure housing, find employment and improve mental and physical wellbeing. Mon – Thu: individual casework organised by appointment. This sometimes involves attending jobcentres and health appointmets. Fri: 6:30 – 8:30pm: drop-in centre. Hot meal service, case work and digital inclusion support (e.g. charging phones, using WiFi and occasional resource handouts).
Advocacy, Accommodation/housing, Bedding, Financial advice, Free food, Internet access
ReStore Community Projects
18 Ashley Road
N17 9LJ
Phone: 020 8493 0900
A wide range of beds, settees, tables, chairs and all household furniture available at low cost. Agency referral, or bring evidence of being on benefits or on low income.
Rethink (Voices Forum of Croydon)
Croydon Old Town Hall, Katharine Street
CR9 1ET
Phone: 0208 464 7052
Hearing voices group open to people from all boroughs. OK to just turn up, but best to get in touch first (0208 464 7052; voicesforumcroydon@googlemail.com) in case an activity is planned. No referral is needed.
RHEST (Regional Homeless Engagement with Substance Treatment)
Phone: 020 3745 0363
This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz
Alcohol workers, Signposting to other services, Medical/health, Outreach workers
Richmond Fellowship (Hearing Voices Group - Redbridge)
19 Mansfield Road, Ilford, Essex
IG1 3BA
Phone: 020 8514 5586
Hearing voices group that is open to people no matter where they live. Just contact the facilitators, who will meet you to exchange information about the group and themselves. Contact Michael Roberts: 020 8514 5586.
Mental health
Richmond Legal Advice Service
Holy Trinity Church, Sheen Pk, Richmond
TW9 1UP
Phone: 020 8891 2105
Covers children, domestic violence, employment, housing, benefits etc.
Accommodation/housing, Creative classes, Tenancy support, Legal advice
Rights of Women
52-54 Featherstone Street
EC1Y 8RT
Tuesday & Wednesday: 2pm-4pm (family law, London only: 020 7608 1137)
Tuesday, Wednesday, Thursday: 7pm-9pm (family law, national: 020 7251 6577)
Friday: 12pm-3pm (family law, London only: 020 7608 1137)
Monday: 12pm-3pm (immigration and asylum law: 020 7490 7689)
Thursday: 10am-1pm (immigration and asylum law: 020 7490 7689)
Tuesday: 11am-1pm (criminal law, national: 020 7251 8887)
Thursday: 2pm-4pm (criminal law, London only: 020 7608 1137
Advice lines on family and criminal law, immigration & asylum etc - see website for times and days. Please see website for more details. NB: women-only service.
Robes Project (Southwark & Lambeth)
SE1 3UJ
Phone: 020 7407 5623
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
Accommodation/housing, Advocacy, Creative classes, Bathroom/showers, Bedding, Free food
Romford YMCA
29 Rush Green Road, Romford
RM7 0PH
Phone: 01708 766211 x 281
Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.
Leisure facilities
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
Phone: 0300 111 1111
Christian charity dedicated to helping people who need help. Works with other local organisations.
Accommodation/housing, Barber, Careers advice, Dentist, Education/training, Free food, Medical/health, Legal advice
Sadhu Vaswani Centre
25 Cricklewood Lane
NW2 1HP
Phone: 0844 500 1744
Helps the poor, needy, sick and aged, irrespective of caste, creed or colour. Serves Indian food, rice and bhaji, hot and cold drinks, chocolates and fruit.
Free food
Sally's Kitchen - Good Food in the Community
Salvation Army Hall, Southwell Grove, Leytonstone
E11 4PP
Phone: 07944281485
Good food in the community. A place for people to go for a free, delicious two-course meal in warm company. Sally's Kitchen is run by local people for local people.
Samaritans (Brent)
1 Leopold Road
NW10 9LN
Phone: 020 8961 6181
Wednesday & Friday: 9am-9pm
Thursday: 7pm-9pm
Visitors welcome. Please call to make sure that a Samaritan is there to help you. You can take things at your own pace, whatever is troubling, they we will listen carefully and talk things through on a confidential basis.
Counselling
Samaritans (Central London)
46 Marshall Street
W1F 9BF
Phone: 020 7734 2800
Visitors welcome 365 days a year. You don?t need an appointment to speak in confidence to a trained volunteers and the service is free. Please note that due to the popularity of the drop-in service, you may experience a short wait.
Counselling
Samaritans (Croydon & Sutton)
2b Kidderminster Road, West Croydon, Surrey
CR9 2BQ
Phone: 020 8681 6666
Tuesday: 9:30am-2pm
Thursday: 11:30am-2pm
Sunday: 9:30am-12pm
Wednesday: 11:30am-2pm
You can talk to a Samaritan volunteer in a private, safe and non-threatening environment. To guarantee that one will be available, it is best to telephone and arrange an appointment.
Counselling
Samaritans (Ealing)
26 Junction Road
W5 4XL
Phone: 020 8560 2345
Wednesday & Friday: 10am-4pm
Wednesday & Friday: 7pm-8:30pm
Saturday: 10am-6:30pm
Sunday: 1pm-9pm
Visitors welcome. You don?t need an appointment to speak in confidence to a trained volunteers about whatever is on your mind. The service is free.
Counselling
Samaritans (Harrow)
44 Station Road, Harrow
HA1 2SQ
Phone: 020 84277777
Saturday: 10am-6pm
Welcomes visitors to the branch every day, where you will be able to talk to a Samaritan in complete confidence. If you know in advance that you will be popping by, please ring so that they can ensure there is a Samaritan available to see you.
Counselling
Samaritans (Havering & Romford)
107 North Street, Romford, RM1 1ER
RM1 1ER
Phone: 01708 740000
Sunday: 2pm-9pm
Located in Romford close to Matalan. Available round the clock, every day of the year. Please check opening times if you visit the branch. Whatever you tell us will be kept off the record.
Counselling
Samaritans (Hillingdon)
2 Press Road, Uxbridge
UB8 1AT
Phone: 01895 253355
Tuesday: 11am-1:30pm
Thursday: 4pm-9pm
Friday: 4:30pm-9pm
Saturday & Sunday: 9am-3:30pm
Talk face-to-face with a Samaritans volunteer. If you are making a special journey, you may wish to phone first to check that someone will be free to see you.
Counselling