Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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JCT

83 Margaret street (Marylebone Passage)

W1W 8TB

Phone: 07719828267

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:

JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.

Bathroom/showers, Creative classes, Accommodation/housing, Medical/health, Mental health, Free food, Legal advice, Tenancy support

John Fisher Free Legal Advice Clinic

270-272 High Road, Willesden

NW10 2EY

Phone: 0845 050 5250

Tuesday: 7pm-9pm (appointments only)

Get initial assessment and make an appointment at the drop-in. Covers consumer, employment, family and housing issues. The Skype pro bono advice clinic offers free immigration and employment advice online.

Joint Council for the Welfare of Immigrants

115 Old Street

EC1V 9RT

Phone: 020 7553 7470

Monday, Tuesday, Thursday: 10am-1pm

Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470).

Advocacy, Legal advice

Kairos Community Trust

235 Valley Road

SW16 2AF

Phone: 020 7277 6264

Monday-Friday: 9am-5pm

The Trust provides this abstinence-support hostel, plus three treatment services and a network of supported sober-living move-on houses across six London boroughs for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.

Advocacy, Alcohol workers, Creative classes, Drugs workers

King's Cross Baptist Church

Vernon Square, King's Cross Road

WC1X 9EW

Phone: 020 7837 7182

Tuesday: 11am-1pm

Friendly local church at the heart of its community.

Free food, Leisure facilities

King's Dental Institute

Bessemer Road, Denmark Hill

SE5 9RS

Phone: 0203 299 9000

Monday-Friday: 8:30am-12:30pm

Walk-in service - first come, first served. Patients queue from 7am.

Dentist

Kingdom Compassion (YWAM)

29 Rosaville Road

SW6 7BN

Phone: 020 7385 5791

Wednesday: 10am-4pm
Wednesday: 2pm-4pm (coffee bar)

Coffee bar. Out of hours, an answer phone service is available. Whenever possible, please make an appointment beforehand - phone or email office@eccp-ywam.org.uk.

Clothing store, Free food, Step-free

Kingston University Community Legal Advice Clinic

Room 59, Kenry House, Kingston Law School, Kingston Hill, Kingston Upon Thames

KT2 7LB

Phone: 07708 312992

Tuesday: 5pm-7pm

Written advice and form-filling. Limited service outside term-time. Appointment only.

Accommodation/housing, Legal advice

Kiran - Asian Women's Aid

Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton

E10 7ES

Phone: 020 8558 1986

Monday-Friday: 9am-5pm

Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone.

Accommodation/housing, Advocacy, Creative classes, Education/training, Legal advice

Lambeth & Southwark Mind Southwark (Hearing Voices Group)

Cambridge House, 1 Addington Square, Camberwell

SE5 0HF

Phone: 0203 228 1800

Tuesday: 1pm-3pm

Group for people to explore their voice-hearing experiences in a safe and confidential way, and to develop non-medical approaches to understanding and dealing with voices. Open to people from all boroughs - just turn up! Contact: 020 3228 1800 / 07969128185suc@lambethandsouthwarkmind

Mental health

Lambeth Drug & Alcohol Consortium

Lorraine Hewitt House, 12-14 Brighton Terrace, Brixton

SW9 8DG

Phone: 0203 228 1500

Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over

Needle exchange, Alcohol workers, Drugs workers, Creative classes, Tenancy support, Outreach worker links, Ex-offenders

Lambeth Law Centre Legal Advice Clinic

Unit 4, The Co-Op Centre, 11 Mowll Street

SW9 6BG

Phone: 020 7840 2001

Monday: 6:30pm-8pm (appointment only)
Wednesday: 8:30pm-10:15pm (appointment only)

Covers asylum, debt, employment, immigration, benefits etc. Initial advice and representation for people who work or live in Lambeth. Asylum advice available to residents of Greater London.

Latin American House

10 Kingsgate Place

NW6 4TA

Phone: 020 7372 5244

Monday-Friday: 10am-1pm (enquiries)
Monday-Friday: 4pm-6pm (enquiries)

For an appointment for advice on housing benefits, housing law, or employment law and immigration, call 02073725244 / 02073725650 or email info@casalatina.org.uk. Free ESOL classes. Advice and casework in English, Spanish or Portuguese.

Lewisham Refugee and Migrant Network

1st Floor Parker House, 144 Evelyn Street

SE8 5DD

Phone: 020 8694 0323

Monday, Wednesday, Thursday, Friday: 10am-12pm (immigration clinic)
Monday, Wednesday, Thursday, Friday: 2pm-2pm (immigration clinic)

Immigration and benefits help. If you are a refugee or asylum-seeker woman who has experienced violence, please contact the Women?s Group Project (womensproject@lrmn.org.uk). The Hardship Fund helps people who are suffering financial hardship (no recourse to public funds, benefits sanctions, end of NASS support etc), but they must already be using LRMN clients.

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich

SE16 6TE

Phone: 020 3696 2640

Monday-Friday: 9am-4:30pm (later by appointment)

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment.

Alcohol workers, Art classes, Drugs workers, Outreach worker links, Outreach workers, Step-free, Leisure facilities, Education/training

London Borough of Barnet (Barnet Homes)

Housing Advice Team, Barnet House, 1255 High Road, Whetstone

N20 0EJ

Phone: 0208 359 4797

Monday-Friday: 8am-6pm

If you are homeless or at risk of becoming homeless, you should contact Barnet Homes (https://thebarnetgroup.org/). Freephone and emergency call service: 0800 3895225 (24/7). Type Talk: 18001 0800 3895225.

Accommodation/housing

London Borough of Bexley

Civic Offices, 2 Watling Street, Bexleyheath, Kent

DA6 7AT

Phone: 020 3045 3400

Monday-Friday: 8am-5pm

Emergency out-of-hours service: 020 8303 7171. You can also email housingoptionsservice@bexley.gov.uk

Accommodation/housing

London Borough of Brent

Brent Civic Centre, Engineers Way, Wembley

HA9 0FJ

Phone: 020 8937 2000

Monday-Friday: 9am-5pm

Outside office hours, call 020 8937 1234. You can also email housing.options@brent.gov.uk

Accommodation/housing

London Borough of Bromley

Civic Centre, Stockwell Close, Bromley

BR1 3UH

Phone: 020 8461 7721

Monday-Friday: 8:45am-5pm

Outside normal hours, contact the emergency homelessness service: 0300 303 8671. You can also email housing.options@bromley.gov.uk

Accommodation/housing

London Borough of Camden

5 Pancras Square

N1C 4AG

Phone: 020 7974 4444

Monday, Tuesday, Thursday, Friday: 9am-5pm

Outside office hours, phone 020 7974 4444. If you’re under 18, call Children’s Services.

Accommodation/housing

London Borough of Croydon

Bernard Weatherill House, 8 Mint Walk, Croydon, Greater London

CR0 1EA

Phone: 020 8726 6000

Monday-Friday: 9am-5pm

Please complete the council's self-help tool before going to see them. If you are fleeing domestic abuse, sexual violence, stalking or harassment, please ring the Family Justice Centre on 020 8688 0100 immediately.

Accommodation/housing

London Borough of Ealing

First Floor, Perceval House, Ealing

W5 2HL

Phone: 0208 8825 8888

Monday-Friday: 9am-4pm

Outside the Unit's office hours, phone 020 8825 5000. Within office hours, drop in or phone (020 8825 8888 or 020 8825 8881) for appointment. Yiu can also email housadv@ealing.gov.uk

Accommodation/housing

London borough of Enfield

John Wilkes House, 79 High Street, Ponders End, Enfield

EN1 3XN

Phone: 020 8379 1000 (option 4 then 3)

Monday-Friday: 9am-5pm

Outside office hours, phone 020 8379 1000.

Accommodation/housing

London Borough of Greenwich

The Woolwich Centre, 35 Wellington Street, Woolwich

SE18 6HQ

Phone: 020 8921 2863

Monday-Friday: 9am-5pm

Outside the Unit's office hours, phone 020 8854 8888.

Accommodation/housing

London Borough of Hackney

Hackney Service Centre, 72 Wilton Way

E8 1DY

Phone: 020 8356 2929

Monday-Friday: 9am-5pm

Drop in or phone the office. Outside office hours, phone 020 8356 2300.

Accommodation/housing