Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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December 2024 – January 2025 : Solidarity READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea

SW11 1SW

Phone: 020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am-4:30pm
Wednesday: 1pm-7pm

A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Mental health, Alcohol workers, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Phone: 020 7261 1404

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.

Counselling, Legal advice, Tenancy support, Accommodation/housing advice

WDP - Westminster Drug Project

470-474 Harrow Road

W9 3RU

Phone: 020 7266 6200

Monday-Friday: 1pm-5pm (open access)

Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.

Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach worker links, Outreach workers

Webber Street (London City Mission)

6-8 Webber Street

SE1 8QA

Phone: 020 7928 1677

Monday-Wednesday: 9am-12pm
Saturday: 9am-12pm

List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.

Mental health, Bathroom/showers, Clothing store, Food, Medical/health, Outreach worker links, Leisure facilities

West London Centre for Counselling

3 Glenthorne Mews

W6 0LJ

Phone: 020 8563 2159

Monday-Thursday: 9am-9pm
Friday: 9am-5pm

12 sessions of counselling offered to people 18+ living, registered with a GP or working in Hammersmith & Fulham. For mild to moderate mental health problems (relationship/ work difficulties, loss etc). Referral only via GP and Back on Track (0300 123 1156). Couples/psychosexual counselling and a number of groups (general therapy, women's group, men's anger management, bereavement).

Westminster St Mungo’s Broadway (Unusual Beliefs Group)

Phone: 020 7266 0161 / 07786 855 372

Wednesday: 11am-12pm

A safe, confidential space for people who experience paranoid or suspicious ideas, unusual beliefs, hearing voices or seeing visions to talk and support each other. It is open to anyone living in London, and no referral is necessary. You are welcome to drop in or out. Please get in touch for further information: 020 7266 0161 / 07786 855 372; rachel.yates@mungos.org.

Mental health

Whitechapel Mission

212 Whitechapel Road

E1 1BJ

Phone: 020 7247 8280

: 6am-11am The Mission daycentre. Free breakfast 8-10am.

The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri

Accommodation/housing advice, Alcohol workers, Barber, Benefits advice, Bathroom/showers, Bedding, Clothing store, Counselling, Debt advice, Drugs workers, Food, Internet access, Medical/health, Outreach worker links, Tenancy support

WLM Night Shelter (Westminster)

c/o West London Day Centre, 134-136 Seymour Place

W1H 1NT

Phone: 0793 0258252

03 October to 30 May
Monday-Sunday: 7pm-7:30am

25+; dry; mixed; 15 spaces (separate area for women). Referral from West London Day Centre only.

Accommodation/housing advice, Food (free)

Women @ the Well

54-55 Birkenhead St, Kings Cross

WC1H 8BB

Phone: 020 7520 1710

Monday-Friday: 12:30pm-3:30pm (drop-in for women who are rough sleeping, involved in prostitution, using drugs/alcohol, offending)

Access to a range of services including: Hot meals, showers and laundry facilities, employment support, training opportunities, numerous daily activities including Arts and Crafts, Life skills, Health and well being treatments Women-only service, particularly for those who have been trafficked and/or are escaping domestic violence. WATW will provide a creative and supportive space for vulnerable women based on Gospel values and developing a holistic response to their needs. it aims to empower these women to make choices to improve the quality of their lives.

Women in Prison

Unit 10, The Ivories, 6 Northampton Street

N1 2HY

Phone: 020 7359 6674

Monday-Friday: 10am-4pm

Women in Prison supports and campaigns for women affected by the criminal justice system. We assist women with advice on housing, education, mental health, legal rights, work, benefits, debt, domestic violence, and more. Freephone: 0800 953 0125 (ONLY for women affected by the criminal justice system, who can also use the freepost address FREEPOST RSLB-UABE-TYRT, Women in Prison, Unit 10, The Ivories, 6 Northampton Street, London N1 2HY).

Women’s Environmental Network WEN (Tower Hamlets)

Visit website for list provided by Women’s Environmental Network (WEN) with all the Tower Hamlets food banks and other community support since Covid-19.

Food

Working Chance

Claremont Building, 24-27 White Lion Street

N1 9PD

Monday-Friday: 9am-6pm

If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Tenancy support

Wsup (the Weekend Service User Project)

Woolwich Central Baptist Church, Simmons Road

SE18 6UX

Phone: 07580322891

Saturday: 10:30am-2:30pm (clothing 3rd Sat of month)
Tuesday: 11:30am-3:30pm

Showers, laundry facilities and food. Also clothing, hairdresser, and signposting. Art therapist, board games and table tennis.

Wycombe & Marlow Group

Tuesday: 8:15pm-8:45pm (Lincoln's Inn Fields)

Hot drinks, food, toiletries and clothes.

YMCA Walthamstow

642 Forest Road

E17 3EF

Phone: 020 8509 4600

Monday-Sunday: 9am-9am (reception service)
Monday-Sunday: 8:30am-8pm (support service)

Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).

Youth Justice Legal Centre

Unit 2, Crystal Wharf, 36 Graham Street

N1 8GJ

Phone: 0203 174 2279

Monday-Friday: 9:30am-5:30pm (open door policy)

Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc.

Advocacy, Benefits advice, Education/training, Medical/health, Legal advice

Zacchaeus 2000 Trust

34 Grosvenor Gardens

SW1W 0DH

Phone: 020 7259 0801 or 020 8964 0961

Monday-Friday: 10am-4pm (advice, by appointment)

Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills) and those who need help with claiming benefits or fighting claims for overpayments. At Beethoven Centre, Third Ave, W10 4JL: advice and support to those whose housing costs have been affected by welfare reform. Tenancy support, inc deposit guarantees, to those struggling to access accommodation in the private rented sector.

Benefits advice, Debt advice, Tenancy support, Legal advice