Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
DOWNLOADS
Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
you are viewing "Housing help in London"
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
Phone: 020 7835 1389
Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served)
Monday: 11am-2pm (Age UK adviser)
Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service)
Wednesday: 12pm-2pm (NHS nurse)
Tuesday: 12pm-3pm (RBKC Council drop-in)
Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.
Free food, Mental health, Counselling, Internet access, Medical/health, Tenancy support
Robes Project (Southwark & Lambeth)
SE1 3UJ
Phone: 020 7407 5623
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec)
Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs.
Accommodation/housing, Advocacy, Creative classes, Bathroom/showers, Bedding, Free food
Shelter (London Public Advice Line)
Phone: 0344 515 1540
Monday-Friday: 2:30pm-6pm
Tuesday & Friday: 10am-1pm (drop-in, 71 Camden High Street, Camden)
Wednesday & Thursday: 10am-1pm (drop-in, 385 North End Road, Hammersmith & Fulham)
For people (aged 25+) in need of advice, support and guidance with housing, benefit and debt problems. For people under the age of 25, call: 0330 053 6091. Lines are open Monday-Friday 9:30am – 5pm.
Debt advice, Benefits/welfare advice
Spitalfields Crypt Trust (Acorn House)
116-118 Shoreditch High Street
E1 6JN
Phone: 020 7613 3055
Wednesday: 10am-12pm (St Leonard’s Church)
Thursday: 8am-10am (The Tab Centre)
Friday: 9am-11:30am (The Tab Centre)
Friday: 1pm-3pm (St Leonard’s Church. Film Club)
Thursday: 11am-2pm (women’s lunch club at St Leonard’s)
16-bed hostel offering a therapeutic programme for homeless men. Self-refer on the website. Acorn House specialises in addiction recovery. The therapeutic programme offers abstinence-based treatment, including group and one-to-one counselling, where residents are encouraged to work through traumas and challenging behaviours. Open to hard-to-reach clients with complex needs, often those with a history of street homelessness.
Drugs workers, Accommodation/housing
Stoll
446 Fulham Road
SW6 1DT
Phone: 020 7385 2110
Saturday & Sunday: 8am-5pm
Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing
Mental health, Accommodation/housing, Advocacy, Alcohol workers, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Music/drama, Outreach workers, Tenancy support
Stonewall Housing
88 Old Street, 10 White’s Row
EC1V 9HU
Phone: 0800 6 404 404
Specialist LGBTQ+ housing advice and support. Free, confidential housing advice for LGBTQ+ people of all ages. For housing and homelessness advice fill a referral form online and a member of the Stonewall team will contact you. Find the form here: stonewallhousing.org/referralform Free housing-related advice on the helpline, open every weekday 10:00 – 13:00. Call 0800 6 404 404
Accommodation/housing, Advocacy, Legal advice
Thames Reach
Phone: 020 3617 6070
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Email enquiries@thamesreach.org.uk for more info.
Mental health, Accommodation/housing, Careers advice, Education/training, Internet access, Outreach worker links, Outreach workers, Tenancy support
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
Phone: 020 7766 5544
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only)
Wednesday: 9am-12:15pm (women only)
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Bathroom/showers, Careers advice, Clothing store, Drugs workers, Education/training, Foot care, Internet access, Medical/health, Music/drama, Outreach workers, Step-free
The Manna Centre
12 Melior Street
SE1 3QP
Phone: 0207 357 9363
Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging)
Monday, Wednesday, Friday: 9am-12pm (Nurse)
Monday: 10am-10:45am (clothing store by ticket only)
Monday-Thursday: 10am-10:45am (computers)
Tuesday: 10am-11:30am (mental health)
Tuesday: 10am-1pm (chiropodist, every second week)
Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1))
Day Centre for homeless people near London Bridge Timetable: Mon-Sun: 8.30am -1.30pm Mon-Sun: Breakfast, lunch & showers Mon-Fri: 10.30am-11.30am & 12-1.00pm: Access to the internet Mon-Thurs: 9.30am-1.30pm Housing & Welfare Advice Mon & Wed: 10am-10.45am Clothing Store (by ticket only) Mon & Thurs: 9am-12pm Nurse Tues 10am-11.30am Mental Health Surgery Wed 9.30am-12pm: Welfare Advice for Migrants & Asylum Seekers Appointments for accommodation must be booked on a Friday morning at 10am – 020 7403 1931 – option 1.
Mental health, Bathroom/showers, Free food, Medical/health, Tenancy support, Step-free, Financial advice, Laundry, Internet access
YMCA Walthamstow
642 Forest Road
E17 3EF
Phone: 020 8509 4600
Monday-Sunday: 8:30am-8pm (support service)
Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).
Zacchaeus 2000 Trust (Z2K)
Fourth Floor, 80 Petty France
SW1H 9EX
Phone: 0207 259 0801
We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form.
Tenancy support, Legal advice, Financial advice, Benefits/welfare advice