Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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April – May 2026 : Working together READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

you are viewing "Asylum/Refugee Support in London"
Muslim Youth Helpline (MYH)

MYH FREEPOST RLZS-XJGE-JLBH

NW3 6NE

Phone: 0808 808 2008

Monday-Sunday: 4pm-10pm (incl Bank holidays and Eid)

Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.

Mental health, Advocacy, Counselling

No Accommodation Network (NACCOM)

Phone: 0161 706 0185

Network of agencies providing accommodation for migrants who have no recourse to public funds. Please consult the website for your nearest project.

Accommodation/housing

Notre Dame Refugee Centre

16 Leicester Square

WC2H 7BZ

Phone: 0207 440 2669

Friday: 10:30am-1:30pm (immigration advice - 0207 440 2669)

Immigration and housing advice for refugees & asylum seekers. Immigration Advice Line available Wednesdays and Fridays, 10.30am to 1.30pm on 0207 440 2669. Housing Advice available Wednesday only 10.30-1.30pm on 0207 440 2669

Legal advice

Plumstead Community Law Centre

36 Wellington Street, Woolwich

SE18 6PE

Phone: 020 8853 9970

Monday: 11am-12:30pm (drop in – employment advice, 36 Wellington St, SE18 6PF)
Tuesday: 10am-1pm (phone advice – employment & benefits)
Thursday: 10am-12pm (phone advice – immigration)

Free advice, casework & representation for welfare benefits, employment and immigration matters for people who live, work or study in Greenwich. Works closely with other local social welfare agencies. Outreach services at other venues. To access the service submit an enquiry form online: www.pclc.org.uk/our-services

Legal advice, Benefits/welfare advice

Praxis

Praxis Community Projects, Pott Street, Bethnal Green

E2 0EF

Phone: 020 7729 7985

Wednesday: 2pm-5pm (Immigration advice: call 020 7749 7605)
Thursday: 10am-1pm (Immigration advice: call 020 7749 7605)
Wednesday: 9am-5pm (Drop-in: second Wed of the month)

Praxis provides expert support to migrants and refugees in the UK. Its mission is to deliver direct services, i.e. legal advice and holistic welfare support; work together with other services in the UK to support service users; campaign for systemic change. You can visit the drop-in clinic at the above address for free immigration advice. To visit you must be experiencing homelessness or on a very low income living in Tower Hamlets or Hackney (or you have no fixed address). Drop-in clinics run on the second Wednesday of the month.

Legal advice, Financial advice

Queen Mary Legal Advice Centre

Legal Advice Centre, School of Law, Mile End Road

E1 4NS

Monday-Friday: 9am-5pm (remote appointments)

By appointment only; term-time only, please email to enquire about an appointment. Asylum, domestic violence, employment, family issues, immigration, LGBTIQA+ hate crime etc. Pink law gives free advice to the LGBTIQA+ community. For a complete list of what the centre can help you with, see here: =www.qmul.ac.uk/lac/clients/advice

Legal advice

Rights of Women

52-54 Featherstone Street

EC1Y 8RT

Monday: 11am-1pm (family law, London only: 020 7608 1137)
Tuesday & Wednesday: 2pm-4pm (family law, London only: 020 7608 1137)
Tuesday, Wednesday, Thursday: 7pm-9pm (family law, national: 020 7251 6577)
Friday: 12pm-3pm (family law, London only: 020 7608 1137)
Monday: 12pm-3pm (immigration and asylum law: 020 7490 7689)
Thursday: 10am-1pm (immigration and asylum law: 020 7490 7689)
Tuesday: 11am-1pm (criminal law, national: 020 7251 8887)
Thursday: 2pm-4pm (criminal law, London only: 020 7608 1137

Advice lines on family and criminal law, immigration & asylum, sexual harassment at work law. See website for times and days. Please see website for more details. NB: women-only service.

Legal advice

Royal Connections

199 Freemasons, Custom House

E16 3PG

Phone: 0300 111 1111

Sunday: 4pm-6pm (hot meal on 4th Sunday of the month)

Christian charity dedicated to helping people who need help. Provides many forms of advice, including: CAREER, BENEFITS, HOUSING, IMMIGRATION, LEGAL, WELFARE SUPPORT and MORE. Also offers a free hot meal service twice a month. Get in touch for more details. Church office opening hours are Tuesday – Friday: 10am – 6pm Sunday: 2pm – 6pm

Accommodation/housing, Careers advice, Education/training, Free food, Legal advice, Debt advice

Sangam Foundation

210 Burnt Oak Broadway, Edgware, Middlesex

HA8 0AP

Phone: 020 8952 7062

Monday-Friday: 9:30am-5pm
Saturday: 9am-1pm

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes. Check the website or email for more information. Closed Mondays and weekends.

Accommodation/housing, Creative classes, Counselling, Debt advice, Education/training

Santé Project

NW1 1ES

Providing support for refugees and asylum seekers in the London region, particularly those with mental health issues, to gain equal access to health and other essential services. Download a referral form from the website.

Mental health

Southwark Day Centre for Asylum Seekers

Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing)
Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX)
Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH)

Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. Find centres here: sdcas.org.uk/visit-our-centres

Mental health, Accommodation/housing, Clothing store, Education/training, Free food, Medical/health, Leisure facilities

Sufra NW London

160 Pitfield Way

NW10 0PW

Phone: 020 3441 1335

Monday-Sunday: 10am-6pm (office open)
Wednesday & Sunday: 10am-2pm (Growing Club)
Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs)
Friday: 6pm-8:30pm (vegetarian meal)

Sufra is a charity in north west London that prevents hunger, fights poverty and builds community. Coordinates a food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. Food bank address and opening times: Sufra NW London 160 Pitfield Way, NW10 0PW. TUESDAYS & THURSDAYS 11AM - 3PM. The community kitchen serves free, freshly-cooked, 2 or 3 course hot meals. It runs Mondays, Tuesdays & Wednesdays, 6PM TO 8PM at New Horizons Centre, 1 Robson Avenue, NW10 3SG.

Advocacy, Creative classes, Bedding, Clothing store, Education/training, Free food

The Shelter Project (Hounslow)

c/o Brentford Free Church, Boston Manor Road, Brentford

TW8 8DW

December to March
Monday-Sunday: 8pm-7:30am

Accepts homeless men with medium-high support needs. Must have a local connection to LB Hounslow. Will take in asylum seekers and those with irregular immigration status. Prospective guests are referred to TSPH by St Mungo’s acting on behalf of the London Borough of Hounslow. Prospective guests are interviewed by TSPH in line with our Admissions and Referral Policy.

Accommodation/housing, Free food

The Unity Project (TUP)

277a Upper Street, New Unity

N1 2TZ

The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application.

Advocacy, Legal advice

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road

SE1 7AA

Phone: 020 7261 1404

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling.

Counselling, Legal advice, Tenancy support, Accommodation/housing

YMCA Walthamstow

642 Forest Road

E17 3EF

Phone: 020 8509 4600

Monday-Sunday: 9am-9am (reception service)
Monday-Sunday: 8:30am-8pm (support service)

Accommodation for single homeless people aged 18-30 with low to medium support needs. Hostels, shared housing and 1-bedroom semi-independent flats. Priority to people with local connection. Specialist refugee, probation and 16/17 projects. Call in, phone or write (applications@forestymca.org.uk).