Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

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December 2024 – January 2025 : Solidarity READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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999 Club (Deptford Centre)

21 Deptford Broadway

SE8 4PA

Phone: 020 8694 5797

Monday-Friday: 9am-12pm serving food and providing access to a shower.
Tuesday: 9am-12pm (mental health professionals)
Wednesday: 9am-12pm (GP & signposting)
Thursday: 9am-12pm (nurse practitioner)
Monday-Friday: 1pm-4pm serving food and providing access to a shower.

Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services.

Mental health, Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Benefits advice, Bathroom/showers, Careers advice, Education/training, Foot care, Internet access, Laundry, Medical/health, Tenancy support, Legal advice, Ex-offenders, Food

A Mile in Her Shoes

152-160 City Road

EC1V 2NX

Monday: 5:30pm-6:30pm (Recovery College, 33 Rushworth St)
Wednesday: 4pm-5pm (Employment Academy, 29 Peckham Rd)
Friday: 4:30pm-5:15pm (Crisis reception, 66 Commercial Street)

Women-only running fitness classes suitable for all abilities, beginners welcome! If you need suitable clothing or shoes (quality, clean & second-hand), please contact run@amileinhershoes.org.uk or 07518 221 613 in advance with your sizes. Led by qualified, insured female volunteers.

Medical/health, Leisure facilities

Accumulate

34 Clovelly Road

N8 7RH

Phone: 07799 450636

Photography and art for young people in hostels. At the end of the project the photographs are sold and 40 per cent of the selling price goes to the photographer. One scholarship for creative & digital media course at Ravensbourne Uni. January to June. Please ring to check step-free access and dates/times.

Art classes

Addiction, Recovery, Community, Hillingdon Service (Arch)

Old Bank House, 64 High Street, Uxbridge

UB8 1JP

Phone: 01895 207777

Monday, Wednesday, Friday: 9am-5:30pm
Tuesday & Thursday: 9am-7pm

Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.

Needle exchange, Accommodation/housing advice, Careers advice, Leisure facilities, Counselling

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road

W10 5PL

Phone: 020 8969 2292


Monday-Friday: 9:30am-5pm
Friday: 10am-12pm (drop-in)
Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+)

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.

Mental health, Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health

Ashiana Network

Oceanair House, 750-760 High Road

E11 3BB

Phone: 020 8539 0427

Monday-Friday: 9:30am-5pm (closed midday-1pm)

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Baron's Court Project

69 Talgarth Road

W14 9DD

Phone: 020 7603 5232

Monday-Wednesday: 2pm-5pm (drop-in, showers/laundry and café)
Friday: 12pm-2pm (women's group)
Friday: 2:30pm-5:30pm (Green Palm Club for isolated black and minority ethnic people)
Thursday: 2pm-5pm (life skills)
Tuesday & Thursday: 11am-1:30pm (advocacy)

Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu).

Advocacy, Internet access, Leisure facilities

Bench Outreach

14 New King Street, Deptford

SE8 3HS

Phone: 020 8694 7740

Thursday: 1pm-4pm (SHE)

SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.

Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road

NW10 3RY

Phone: 0300 303 4611 (free)

Monday-Saturday: 9:30am-5pm

The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.

Needle exchange, Drugs workers, Alcohol workers, Sexual health, Counselling, Careers advice, Education/training

CGL - New Direction

410 Lewisham High Street, Lewisham

SE13 6LJ

Phone: 020 8314 5566

Monday, Wednesday, Thursday, Friday: 9am-5pm (open access)
Tuesday: 9am-1pm Self-referral/open access

Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk Support for families and carers is available. Email: lewisham.carers@cgl.org.uk.

Alcohol workers, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach workers

Clean Break

2 Patshull Road

NW5 2LB

Phone: 020 7482 8600

Monday: 11am-1pm (health and wellbeing)

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.

Mental health, Alcohol workers, Drugs workers, Education/training, Music/drama, Counselling, Medical/health

Crisis Christmas

66 Commercial Street

E1 6LT

Phone: 0300 636 1967

Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm
Tuesday-Sunday: 9am-9pm

Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB).

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Outreach worker links, Leisure facilities, Foot care, Mental health, Medical/health, Music/drama, Drugs workers, Legal advice, Food, Alcohol workers, Tenancy support

Ealing Churches Winter Night Shelter

Phone: 07930 378263

25 November to 20 March
Monday-Sunday: 7:30pm-8:30am

Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless.

Accommodation/housing advice, Benefits advice, Outreach worker links, Food (free), Debt advice, Bedding, Laundry, Bathroom/showers

Finsbury Park Mosque

7-11 St Thoms's Road

N4 2QH

Phone: 020 7424 5252

Thursday: 6pm-8pm (soup run - 7pm–9pm in summer)

Community centre that works with everyone to promote dialogue and understanding in our multicultural society.

Counselling, Education/training, Legal advice, Leisure facilities

Hackney Recovery Service

110 Mare Street

E8 3SG

Phone: 0300 303 2611

Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street)

Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669.

Education/training, Careers advice, Accommodation/housing advice, Benefits advice, Counselling, Drugs workers, Needle exchange

Haringey Recovery Service

590 Seven Sisters Road

N15 6HR

Phone: 020 8801 3999

Monday-Friday: 9:30am-5pm

Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Leisure facilities, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support, Legal advice, Ex-offenders, Step-free

Haven (Paddington)

St Mary's Hospital, Praed Street

W2 1NY

Phone: 020 3299 6900

Monday-Sunday: 9am-9am

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

Counselling, Medical/health

Haven (Whitechapel)

The Royal London Hospital, 9 Brady Street

E1 5BG

Phone: 020 3299 6900

Monday-Sunday: 9am-9am

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900.

Counselling, Medical/health

Hestia

Maya House, 134-138 Borough High Street

SE1 1LB

Phone: 020 7378 3100

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.

Mental health, Advocacy, Drugs workers, Alcohol workers

JCT

83 Margaret street (Marylebone Passage)

W1W 8TB

Phone: 07719828267

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:

JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.

Food, Bathroom/showers, Benefits advice, Accommodation/housing advice, Medical/health, Mental health, Food (free), Legal advice, Tenancy support

Marylebone Centre (Church Army)

1-5 Cosway St

NW1 5NR

Phone: 020 7262 3818

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in)
Monday: 10:30am-11:30am (drama)
Monday: 1:30pm-3:30pm (M’lebone Proj newsletter)
Tuesday: 10am-12pm (open access; clothing for rough sleepers only)
Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills)
Wednesday: 8am-9am (running club)
Wednesday: 9am-12pm (Women into Work 1:1; advice)
Wednesday: 1:30pm-3:30pm (Women into Work group)
Thursday: 9am-3pm (life coaching 1:1)
Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing)
Friday: 10am-12pm (ESOL for beginners)

Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

Bathroom/showers, Careers advice, Clothing store, Education/training, Food (free), Internet access, Laundry, Luggage storage, Medical/health, Music/drama, Sexual health, Tenancy support, Step-free, Leisure facilities

Missionaries of Charity (Home of Peace - for women)

179 Bravington Road, Queen's Park

W9 3AR

Phone: 020 8960 2644

For single women with no or very low support needs aged 18-60. Open access. Dry.

Accommodation/housing advice, Food (free)

OK Rehab

48B Gun Street

E1 6AH

Phone: 0800 326 5559

OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers

Advocacy, Counselling, Drugs workers, Alcohol workers

Positive East

159 Mile End Road, Stepney

E1 4AQ

Phone: 020 7791 2855

Monday-Friday: 10:30am-5pm

Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic.

Mental health, Advocacy, Benefits advice, Careers advice, Counselling, Food, Internet access, Medical/health, Outreach workers, Sexual health

Praed Street Project

c/o Jefferiss Wing, St Mary's Hospital, Praed Street

W2 1NY

Phone: 020 3312 6629

Monday, Tuesday, Thursday: 9am-6:30pm
Friday: 9am-4:30pm
Wednesday: 12pm-4pm

Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.

Drugs workers, Medical/health, Legal advice