Established 2005 Registered Charity No. 1110656
Scottish Charity Register No. SC043760
If you would like your service to be included, please download and complete an entry form
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Your rights
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!
SERVICES
- All services
- Accommodation/Night shelters
- Advice services
- Animals/pets
- Arts
- Asylum/Refugee Support
- Creative
- Day centres/drop-ins
- Domestic violence
- Drugs/alcohol
- Eastern Europeans
- Elderly people
- Ex-forces
- Ex-offenders
- Food/soup runs
- Health/medical
- Homeless Persons Unit
- Housing help
- LGBTIQA+
- Miscellaneous
- People with dependent children
- Social events
- Winter shelters
- Women
- Work/training
- Young people
- All facilities
- accommodation/housing
- advocacy
- alcohol workers
- art classes
- barber
- bathroom/showers
- bedding
- benefits/welfare advice
- careers advice
- clothing store
- counselling
- creative classes
- debt advice
- dentist
- drugs workers
- education/training
- ex-forces
- ex-offenders
- financial advice
- foot care
- free food
- internet access
- laundry
- legal advice
- leisure facilities
- luggage storage
- medical/health
- mental health
- music/drama
- needle exchange
- outreach worker links
- outreach workers
- sexual health
- signposting to other services
- step-free
- tenancy support
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National Self-Harm Network
Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum.
Mental health, Counselling
No Panic
Phone: 0844 967 4848
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links
One in Four
Phone: 0208 697 2112
Friday: 9am-6pm
Saturday: 10am-5pm
Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk,
Mental health, Counselling, Medical/health
POhWER
Phone: 0300 456 2370
Pohwer is a charity providing information, advice, support and advocacy to people who experience disability, vulnerability, distress and social exclusion. The advocacy service can assist people who need help with understanding care reviews, change of accommodation or serious medical treatment. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025. Make a self-referral to one of our services here: www.pohwer.net/make-a-referral
Advocacy, Counselling, Medical/health
Rape Crisis (England & Wales)
Phone: 0808 500 2222
Monday-Sunday: 7pm-9:30pm
Basic information so survivors of sexual violence and abuse can access the relevant services in England and Wales. Rape Crisis also has 36 member centres across England and Wales providing free, local and specialist support (such as counselling and advocacy) for victims and survivors of all forms of sexual violence and abuse. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland. Call the free 24/7 support line: 0808 500 2222
Advocacy, Counselling, Medical/health, Sexual health, Legal advice
Re-Solv
Philanthropy House, Priestly Court, Staffordshire Technology Park, Stafford
ST18 0LQ
Phone: 01785 810762
Information about solvent abuse (i.e. gases, aerosols, nitrous oxide (‘laughing gas’), poppers, petrol, glues, solvents and other volatile substances). Good leaflets and connections to local services. Also has resources for children and family. Phone line open Monday – Friday, 10am – 4pm, except bank holidays.
Advocacy, Counselling, Drugs workers, Outreach worker links
Refuge
Phone: 0808 2000 247
The freephone, 24-hour National Domestic Abuse helpline for women and children in England.
Counselling, Signposting to other services
Respond
Phone: 020 7383 0700
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Services include psychotherapy, advocacy and training. Phone or email admin@respond.org.uk.
Mental health, Advocacy, Counselling, Medical/health, Education/training
Rethink
Phone: 0808 801 0525
Advice, services and support groups for people affected by mental illness. Advice on employment, healthcare, services, etc for people affected by mental illness, including special BME services. Phone, or email info@rethink.org. Advice helpline is normally open 9.30am - 4pm, Monday to Friday, excluding Bank holidays, on 0808 801 0525.
Mental health, Accommodation/housing, Advocacy, Counselling, Education/training
Safecall
National
Phone: 116 000
Free, confidential support to young people who are away from home, thinking of leaving or feel trapped in an unsafe situation. Safecall is here to listen when you’re ready to talk. 1-2-1 chat service for young people. Safecall can support you through the free helpline by phone or text on 116 000. Helpline is available every day between 10am – 10pm by text, and 10am – 5pm by phone call.
Counselling
Samaritans (National Helpline)
National
Phone: 116 123
Whatever you're going through, free and condiential mental health support. You can take things at your own pace, they will listen carefully and talk things through on a confidential basis.
Counselling
SANE
Phone: 0300 304 7000 (SANEline)
We believe that no-one affected by mental illness should face crisis, distress or despair completely alone. Information on schizophrenia, depression and bi-polar disorder in Bengali, Chinese, Gujarati, Punjabi & Urdu as well as English. Callback service: 0300 124 7900
Mental health, Counselling
SMART RECOVERY
National
Phone: 0330 053 6022
SMART Recovery is an international non-profit organization that provides assistance to individuals seeking abstinence from addiction. SMART stands for Self-Management and Recovery Training. The SMART approach is secular and science-based, using cognitive behavioral therapy and non-confrontational motivational methods.
Counselling, Drugs workers
SSAFA Forcesline
Phone: 0800 260 6780
Friday: 9am-4pm
SSAFA helps combat homelessness among ex-Service personnel. If you have gone AWOL, contact their Reclaim Your Life scheme and get your life back on track.
Accommodation/housing, Counselling
Survivors of Bereavement by Suicide
Phone: 0300 111 5065
Support for people over 18 bereaved by suicide. Phone or email or visit the website to find your nearest group.
Counselling, Mental health
Survivors UK
8 Hepscott Road, Hackney Wick, London, The Highway
E9 5HB
Phone: 0808 801 0332
National helpline offering information and support to men, boys or non-binary people who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for survivors in the London area, by appointment only. Awareness and training for agencies whose client group includes survivors.
Advocacy, Counselling, Sexual health
Switchboard LGBT
Phone: 0800 0119 100
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@switchboard.lgbt or message via the website. Bereavement help also.
Legal advice, Mental health, Counselling, Outreach worker links
The Loss Foundation
Phone: 0300 200 4112
Support for those that have lost loved ones to cancer. Free support groups and therapy. Visit website to find out the date of their next group near you.
Advocacy, Counselling
The Mix
Free connections to local and national services and sources of help for young people. Phone, text (85258) or email via the website.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice
Tourettes Action
Phone: 0300 777 8427
Thursday: 9am-8pm (leave a message outside these times and they will phone back)
Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis.
Advocacy, Counselling
Victim Support
Phone: 0808 1689 111
The national charity for victims and witnesses of crime in England and Wales. Victim Supportline: 0808 1689 111. Ring the helpline, email (supportline@victimsupport.org.uk) or visit the website to find out your near centre.
Counselling
We Are With You (National)
National
Saturday & Sunday: 10am-4pm (online chat)
We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123.
Mental health, Counselling, Alcohol workers, Drugs workers
Women's Aid
Phone: 0808 2000 247
Help and information for women experiencing abuse. Supports a network of over 300 dedicated specialist domestic violence services across the UK.
Accommodation/housing, Advocacy, Counselling
YMCA
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers
Young Minds
Phone: 020 7089 5050
Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Text SHOUT to 85258 (24/7 support).
Mental health, Counselling