Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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current issue

February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Advicenow

Independent website providing up-to-date information on rights & legal issues.

Accommodation/housing, Advocacy, Legal advice, Tenancy support, Education/training

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.

Accommodation/housing, Debt advice, Creative classes, Legal advice

Foyer Federation

Phone: 020 7430 2212

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.

Accommodation/housing, Advocacy, Careers advice, Counselling, Education/training, Ex-offenders

Nacro

Phone: 020 7840 1212

Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.

Accommodation/housing, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities

National Domestic Violence Helpline

Phone: 0808 2000 247

24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999.

Accommodation/housing, Counselling

Rethink

Phone: 0300 5000 927

Monday-Friday-Friday: 9:30am-4pm (helpline)

Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.

Mental health, Accommodation/housing, Advocacy, Counselling, Education/training

Royal British Legion

Phone: 0808 802 8080

Monday-Sunday: 8am-8pm (helpline)

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health

SSAFA Forcesline

Phone: 0800 260 6780

Monday-Thursday: 9am-5pm
Friday: 9am-4pm

SSAFA helps combat homelessness among ex-Service personnel. If you have gone AWOL, contact their Reclaim Your Life scheme and get your life back on track.

Accommodation/housing, Counselling

The Mix

Phone: 0808 808 4994

Monday-Sunday: 11am-11pm (helpline & webchat)

Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice

Veterans UK

Phone: 0808 1914 2 18

Monday-Friday: 8am-4:30pm

Free help and advice for veterans, and access to one-to-one welfare advice from the UK Government. Email: veterans-uk@mod.gov.uk

Accommodation/housing, Debt advice, Benefits/welfare advice

Women's Aid

Phone: 0808 2000 247

Help and information for women experiencing abuse. Supports a network of over 300 dedicated specialist domestic violence services across the UK.

Accommodation/housing, Advocacy, Counselling

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers