Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

If you would like your service to be included, please download and complete an entry form

current issue

February – March 2024 : The little things READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Hearing Voices Network

86-90 Paul Street, London EC2A 4NE

nationwide

A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org.

Mental health, Counselling

Help for Depression

Nationwide

An online comprehensive explanation of the various approaches and treatments for depression.

Mental health

Housing Justice

Phone: 020 3544 8094

Supports night shelters, drop-ins and hundreds of practical projects nationwide by providing advice and training for churches and community groups who work with homeless people.

JobCentre Plus

Phone: 0345 604 3719

Monday-Friday: 8am-6pm

To make a claim: 0800 055 6688 For queries about existing claims for Income Support, Jobseekers Allowance or Incapacity Benefit: 0845 377 6001 For Social Fund enquiries: 0845 608 8661 For the Pensions Service: 0845 606 0265

Benefits advice

LawWorks

To find your local legal advice clinic, go to the website and type in your postcode, city or town, and search according to the area of law.

Legal advice

Marie Curie Support Line

Phone: 0800 090 2309

Monday-Friday: 11am-6pm (support line)
Saturday: 11am-5pm (support line)
Monday-Friday: 10am-4pm (information and support nurse)

Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation.

Advocacy, Medical/health

Marie Stopes International

Phone: 0333 331 5343

Very informative website and helpline for emergency contraception and termination advice.

Counselling, Medical/health

Marijuana Anonymous UK

Phone: 0300 124 0373 (helpline)

Marijuana Anonymous follows the 12-step model of Alcoholics Anonymous. They have no opinion on issues of legalisation (or not) or on marijuana as a medicine. They are there to help those who have become addicted to or dependent upon marijuana, and who wish to recover from that condition. Helpline: 0300 124 0373; Email: helpline@marijuana-anonymous.org.uk; URL: www.marijuana-anonymous.org.uk

Counselling, Drugs workers

Men's Advice Line

Phone: 0808 801 0327


Monday-Friday: 9am-5pm

Advice line for men experiencing abuse. If the lines are busy or if you are calling outside office hours, leave your name and a safe number and you will be called back ASAP. If you are in immediate danger, dial 999.

Counselling

MIND

Phone: 0300 123 3393

Monday-Friday: 9am-6pm

Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk Legal support: 0300 466 6463; legal@mind.org.uk Helpline and legal line is open Monday – Friday 9am-6pm

Mental health, Advocacy, Legal advice

Missing People

Phone: 116 000

Monday-Sunday: 9am-9am

For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate. You can text 116 000 even if you have no credit left on your phone, or email 116000@missingpeople.org.uk.

Advocacy

My Life, My Choices (St Mungo's)

'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have.

Medical/health, Advocacy, Legal advice

Nacro

Phone: 020 7840 1212

Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.

Accommodation/housing advice, Advocacy, Counselling, Drugs workers, Education/training, Legal advice, Leisure facilities

Narcotics Anonymous

Phone: 0300 999 1212

Monday-Sunday: 10am-12am (helpline)

Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom.

Advocacy, Counselling, Drugs workers, Medical/health

National Assn for People Abused in Childhood (NAPAC)

Phone: 0808 801 0331

Monday-Thursday: 10am-9pm
Friday: 10am-8pm

Help and support for adults who experienced childhood abuse. Call free from landlines or mobile networks, or email support@napac.org.uk.

Counselling

National Debtline

Phone: 0808 808 4000

Monday-Friday: 9am-8pm
Saturday: 9:30am-1pm

Fact sheets and information about debt and managing it.

Advocacy, Debt advice

National Domestic Violence Helpline

Phone: 0808 2000 247

24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999.

Accommodation/housing advice, Counselling

National LGBT+ Domestic Abuse Helpline

Phone: 0800 999 5428

Monday & Thursday: 10am-8pm
Tuesday & Wednesday: 10am-5pm
Friday: 1pm-5pm
Tuesday: 1pm-5pm (trans specific service)

For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.

Advocacy, Legal advice

National Problem Gambling Clinic

69 Warwick Road

SW5 9BH

Phone: 020 7381 7722

Monday-Friday: 9am-5pm

Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net

Mental health, Advocacy, Counselling, Debt advice

National Self-Harm Network

Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum.

Mental health, Counselling

NHS 111

UK-wide

Phone: 111

Open 24/7. NHS services for Covid-19 are free for everyone. Dial 999 for emergencies.

No Panic

Phone: 0844 967 4848

Monday-Friday: 10am-10pm

Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.

Mental health, Advocacy, Counselling, Drugs workers, Outreach worker links

One in Four

Phone: 020 8697 2112

Monday-Thursday: 9am-9pm
Friday: 9am-6pm
Saturday: 10am-5pm

Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk,

Mental health, Counselling, Medical/health

Over-Count

Phone: 07454 867 539

Tuesday: 7pm-10pm

Information for people addicted to over-the-counter drugs.

POhWER

Phone: 0300 456 2370

Monday-Friday: 8am-6pm

If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.

Advocacy, Counselling, Medical/health