Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Homeless Outreach Project (Edinburgh)

65/5 Niddrie Mains Terrace, Edinburgh

EH16 4NX

Phone: 0131 661 7137

Monday-Friday: 9:30am-5pm
Map Website: http://

Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Creative classes, Careers advice, Counselling, Drugs workers, Education/training, Outreach workers, Sexual health, Tenancy support

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens

W3 8AA

Phone: 020 8992 5768

Monday: 7am-2:30pm
Tuesday-Friday: 8am-2:30pm

ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available. Everyone is welcome - call for more information about specific services.

Accommodation/housing, Barber, Clothing store, Counselling, Dentist, Medical/health, Free food, Bathroom/showers, Advocacy, Tenancy support, Mental health

Adfam

27 Swinton Street

WC1X 9NW

Phone: 07442 137421 (not a helpline)

National charity working to improve life for families affected by drugs and alcohol. Useful resources, including a list of local support groups, on the website.

Counselling, Drugs workers, Alcohol workers, Mental health

AKT

Phone: 020 7831 6562

akt exists to give 16–25-year-olds who are LGBTIQA+ and at risk of, or experiencing homelessness or a hostile living environment, the support they need to thrive. akt can support your housing, mental health, finance and health needs. Visit the website to make a referral.

Mental health, Sexual health, Accommodation/housing, Medical/health

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road

W10 5PL

Phone: 020 8969 2292


Monday-Friday: 9:30am-5pm
Friday: 10am-12pm (drop-in)
Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+)

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.

Mental health, Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street

SE1 4QQ

Phone: 0800 160 1650

This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting.

Mental health, Careers advice, Counselling, Education/training, Tenancy support

Ashford Place

60 Ashford Road, Cricklewood

NW2 6TU

Phone: 020 8208 8590

Monday-Thursday: 9:30am-5pm
Friday: 10:30am-5pm

Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation.

Mental health, Accommodation/housing, Alcohol workers, Creative classes, Careers advice, Clothing store, Debt advice, Education/training, Internet access, Medical/health, Music/drama, Outreach workers, Tenancy support

Brandon Centre

26 Prince of Wales Road

NW5 3LG

Phone: 020 7267 4792

Monday-Thursday: 10:30am-5:30pm (Advice line)

Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk

Sexual health, Medical/health, Counselling, Mental health, Advocacy

Brent Mind (Believe In Us Group)

1b Dyne Road

NW6 7XG

Phone: 0207 604 5190 / 0207 604 5164

Monday: 2pm-4pm

If you have experience of paranoid or unusual beliefs and are interested in joining this group, you can self refer or get professionals who support you (support worker, care coordinator or GP etc) to refer you. Open to anyone in Brent. Visit website, email or phone.

Mental health

Camden Health Improvement Practice (Hampstead Road)

108 Hampstead Road

NW1 2LS

Phone: 020 3182 4200

Monday, Wednesday, Thursday: 9am-12:30pm
Tuesday: 10:30am-1pm
Friday: 9am-5pm Closed 12.30pm-1.30pm

For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

Mental health, Creative classes, Bathroom/showers, Clothing store, Dentist, Foot care, Medical/health, Needle exchange, Outreach worker links

Camden Routes off The Streets (CGL)

6-8 Greenland Street

NW1 0ND

Phone: 0207 846 3535

Monday-Friday: 11am-3pm

For single homeless people.

Mental health, Accommodation/housing, Alcohol workers, Bathroom/showers, Drugs workers, Foot care, Laundry, Step-free

Caritas Anchor House

81 Barking Road, Canning Town

E16 4HB

Phone: 0207 476 6062

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7

Mental health, Accommodation/housing, Alcohol workers, Art classes, Creative classes, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Music/drama, Step-free

Clean Break

2 Patshull Road

NW5 2LB

Phone: 020 7482 8600

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.

Mental health, Alcohol workers, Drugs workers, Education/training, Counselling, Medical/health, Creative classes

Crisis Skylight (Croydon)

12 Surrey Street

CR0 1RG

Phone: 0203 848 1700

Monday, Tuesday, Thursday, Friday: 10am-4pm
Wednesday: 10am-2pm

We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation

Tenancy support, Careers advice, Education/training, Mental health, Medical/health

Crisis Skylight (London)

50 - 52 Commercial Street

E1 6LT

Phone: 0300 636 1967

Monday-Friday: 9:30am-4:30pm

We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation

Mental health, Education/training, Step-free, Medical/health, Careers advice, Tenancy support

Depaul

London

Phone: 0207 939 1220

Monday-Sunday: 9am-5pm

Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme. Call 0207 278 4224 for mental health support and housing advice. Free counselling service for young people aged 11 to 25.

Accommodation/housing, Advocacy, Mental health, Debt advice

Dual Diagnosis Anonymous

Phone: 07702 510110

Self-help organisation supports people who are struggling with addiction and mental health conditions through a '12 Step + 5' recovery programme, workshops and other services. Phone, check website or email info@ddauk.org to learn more. All meetings now held on Zoom (MEETING LINKS ON WEBSITE): TUE, FRI: 7PM SAT: 11AM SUN: 7.30PM 24HOUR SUPPORT LINE

Mental health, Counselling

Equalities National Council

Unit 1, The Hub, 123 Star Lane

E16 4PZ

Phone: 0207 474 9812

Monday-Friday: 10am-4pm

Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.

Mental health, Advocacy, Creative classes, Education/training, Medical/health

Focus Homeless Outreach Team

4 Greenland Road, Camden Town

NW1 0AS

Phone: 020 3317 6590

Monday-Friday: 9am-5pm

Community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. NHS community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. You may be offered a phone or video consultation instead of face-to-face. See website for help with managing anxiety including around coronavirus (COVID-19). Anyone struggling with mental health or in mental health crisis can telephone our 24/7 crisis line on 020 3317 6333

Mental health, Outreach workers

Friendship Peer Support Group

The Richmond Library Annex, Quadrant Road, Little Green, Richmond

TW9 1DH

Phone: 0208 898 6727

Monday: 11am-1pm (last Thurs of month - online)

Our Friendship and Support Group is a relaxed and therapeutic environment for individuals, carers, siblings – anyone affected by mental illness. This may include depression, anxiety, loneliness, bipolar, as well as other conditions. Our friendly group members offer mutual support to each other in an inclusive and non-judgemental atmosphere. Our meetings are informal, with members able to stay as long or little as they wish. No referral is necessary. Just come along. Contact: 0208 898 6727; wmicklewright@yahoo.co.uk. Or telephone 07395 779571 Affiliated to Hearing Voice Network and National Paranoia Network https://www.hearing-voices.org/ https://nationalparanoianetwork.org/

Mental health

Give Us A Shout

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Phone: Text 85258

In a crisis? Anxious? Worried? Stressed? Get 24/7 help from our team of Crisis Volunteers. Text 85258 (open 24/7)

Mental health

Great Chapel Street Medical Centre

4th Floor, Soho Centre for Health, 1 Frith Street, Soho

W1D 3HZ

Phone: 020 7437 9360

Monday, Tuesday, Thursday: 10am-12:30pm (doctor)
Monday-Friday: 2pm-4:30pm (doctor)
Monday & Friday: 10am-12:30pm (alcohol & mental health nurse)
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse)
Monday: 10am-12pm (counselling drop-in; appointment at other times)
Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times)
Friday: 9am-12:30pm (podiatry)
Tuesday & Thursday: 10am-5pm (dental service)

Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm

Mental health, Accommodation/housing, Advocacy, Alcohol workers, Counselling, Drugs workers, Foot care, Medical/health

Groundswell

Phone: 020 7725 2851

Groundswell is a homeless health charity specialising in peer support, advocacy and working with clients to create positive change in their lives. Groundswell offers peer led learning and development training and support, as well as a homeless health peer advocacy programme (HHPA). Peer advocates can help you navigate healthcare settings and access the support you need. For more information visit the website or email: HHPA@groundswell.org.uk

Mental health, Outreach workers, Medical/health, Education/training

Health E1

9-11 Brick Lane, Aldgate East

E1 6PU

Phone: 020 7247 0090

Monday-Friday: 9am-5pm (clinics start at 9am and 2pm)
Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic)
Monday-Friday: 2pm-3:30pm (substance misuse drop-in)

Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.

Mental health, Creative classes, Drugs workers, Medical/health, Needle exchange, Sexual health

Hestia

Maya House, 134-138 Borough High Street

SE1 1LB

Phone: 020 7378 3100

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people.

Mental health, Advocacy, Drugs workers, Alcohol workers