Established 2005 Registered Charity No. 1110656

Scottish Charity Register No. SC043760

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February – March 2026 : Progress READ ONLINE

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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by the Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact   Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know contact@thepavement.org.uk at the Pavement!

SERVICES

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Royal British Legion

Phone: 0808 802 8080

Monday-Sunday: 8am-8pm (helpline)

Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support, Benefits/welfare advice, Mental health

The Big Issue

Phone: 020 7526 3445

Monday: 6am-4:30pm
Tuesday-Friday: 9am-4:30pm

As a Big Issue vendor, you can buy the magazine for £2 and sell it for £4, earning £2 per magazine sold. Working as a vendor is fully flexible, vendors can sell on their pitches any time of day, working their own hours, as their own boss to earn as much as they can. New vendors receive 30 free magazines allocated over a six-week period. You will have access to 1:1 support and the opportunity to join programmes, training and work placements.

Education/training, Careers advice

The Mix

Phone: 0808 808 4994

Monday-Sunday: 11am-11pm (helpline & webchat)

Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Counselling, Debt advice, Legal advice

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Education/training, Medical/health, Mental health, Counselling, Alcohol workers, Drugs workers

Apex Scotland

15 Calton Road, Edinburgh

EH8 8DL

Phone: 0131 220 0130

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website.

Creative classes, Careers advice, Education/training, Internet access, Legal advice, Benefits/welfare advice, Tenancy support, Drugs workers

Bethany Christian Trust

65 Bonnington Road, Edinburgh

EH6 5JQ

Phone: 0131 561 8930

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information.

Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Free food, Outreach workers

Claire Mulholland Coaching

Various hired rooms in city centre, Edinburgh

Phone: 07809197529

Monday-Sunday: 8am-8pm

Free/low-cost personal coaching, in person, by email (coachclaireuk@gmail.com) or via Skype.

Careers advice, Education/training

Crisis Skylight (Edinburgh)

Cranston House, 271 Canongate, Edinburgh

EH8 8BQ

Phone: 0131 209 7700

Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm
Tuesday: 12:30pm-3:30pm

We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation

Education/training, Internet access, Leisure facilities, Tenancy support, Mental health, Medical/health, Careers advice

Crossreach (Rankeillor Initiative)

10 Palmerston Place, Edinburgh

EH12 5AA

Phone: 0131 225 4901

Monday-Friday: 9am-5pm (phone for referrals)

For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral.

Accommodation/housing, Alcohol workers, Counselling, Drugs workers, Clothing store, Careers advice, Education/training, Outreach worker links, Benefits/welfare advice, Mental health

Dunedin Harbour

4 Parliament St, Leith, Edinburgh

EH6 6EB

Phone: 0131 624 5800

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).

Accommodation/housing, Alcohol workers, Creative classes, Careers advice, Drugs workers, Tenancy support, Mental health, Education/training, Leisure facilities, Benefits/welfare advice

Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow

G22 5QT

Phone: 0141 353 3903

Monday-Friday: 9am-4pm

Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.

Accommodation/housing, Careers advice, Clothing store, Education/training, Outreach worker links

Glasgow City Mission

20 Crimea Street, Glasgow

G2 8PW

Phone: 0141 221 2630

Monday-Friday: 10am-8pm Drop-in
Monday-Friday: 1pm-2pm Lunch
Monday-Friday: 6:30pm-8pm Dinner
Monday & Wednesday: 2pm-4pm Various project workers

We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.

Mental health, Accommodation/housing, Alcohol workers, Careers advice, Counselling, Drugs workers, Education/training, Free food, Internet access, Leisure facilities, Outreach worker links, Outreach workers, Tenancy support, Step-free, Ex-forces, Ex-offenders, Medical/health, Advocacy, Creative classes

Glasgow Gen R 8 Housing Service

Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow

G34 9HJ

Phone: 0141 771 6161

Monday-Friday: 9am-5pm

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Accommodation/housing, Advocacy, Creative classes, Careers advice, Debt advice, Tenancy support, Step-free

LHM360 (Lodging House Mission)

35 East Campbell St, Glasgow

G1 5DT

Phone: 0141 552 0285

Monday-Friday: 8:30am-10am (Free breakfast)
Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays)
Monday-Friday: 8:30am-3pm Drop-in

Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.

Accommodation/housing, Advocacy, Barber, Creative classes, Bathroom/showers, Careers advice, Clothing store, Counselling, Dentist, Education/training, Free food, Internet access, Luggage storage, Sexual health, Tenancy support, Leisure facilities

Move On (Edinburgh)

2nd Floor, 25 Greenside Place, Edinburgh

EH1 3AA

Phone: 0131 558 3740

Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator.

Careers advice, Education/training, Internet access

Positive Action In Housing

98 West George Street, Glasgow

G2 1PJ

Phone: 0141 353 2220

Monday-Thursday: 9:30am-4pm
Monday & Tuesday: 10:30am-1pm (Housing Advice drop-in)

Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: https://paih.knack.com/room-for-refugees#self-referral

Free food, Careers advice, Legal advice, Tenancy support, Signposting to other services, Financial advice

The Marie Trust

29 Albion Street, Glasgow

G1 1LH

Phone: 0141 286 0065

Monday-Thursday: 10am-5pm Drop-in
Friday: 10am-4:30pm (Drop-in)

We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.

Creative classes, Careers advice, Counselling, Outreach worker links, Outreach workers, Tenancy support, Education/training, Mental health, Advocacy, Accommodation/housing, Internet access, Step-free, Ex-offenders

Wellbeing Service for Young People

171 Wilton Street, Glasgow

G20 6DF

Phone: 0808 143 2002

Monday-Sunday: 12am-12am (24hour support)

Support for homeless 16 – 25 year olds. Referral via City Council: 0141 287 0555 (for out of hours: 0800 838 502).

Accommodation/housing, Advocacy, Creative classes, Counselling, Education/training, Benefits/welfare advice, Careers advice, Debt advice, Tenancy support

YMCA Glasgow (Branston Court)

Branston Court, 71-95 Panmure Street, Maryhill, Glasgow

G20 7SJ

Phone: 0141 945 2526

Accommodation and support for 16-25-year-olds.

Leisure facilities, Education/training, Careers advice, Accommodation/housing